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Mercedes-Benz of Boston
Somerville, MA
2,331 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,331 reviews
June 11, 2022
Friendly, effective and respectful. I rank it number 1 among all dealership In the area I rank it number 1 among all dealership In the area More
by llhsiao2015
Employees Worked With
June 11, 2022
Eric was absolutely spectacular. We would not have purchased a car from MB of Boston if not for the great service and expertise Eric brought to our car buying process. He’s got a lon We would not have purchased a car from MB of Boston if not for the great service and expertise Eric brought to our car buying process. He’s got a long time customer in us. More
by AlexL
Employees Worked With
Eric Ilchenko
June 10, 2022
It is a pleasure to work with Patrick and Mike. They make the service experience feel special! They make the service experience feel special! More
by Fdumler
Employees Worked With
June 09, 2022
Friendly. Respectful of your time. Honest in what needs to be done on your vehicle. Goes the extra mile to get you and your vehicle back on the road.You never Respectful of your time. Honest in what needs to be done on your vehicle. Goes the extra mile to get you and your vehicle back on the road.You never feel like service is being done on your car that is unnecessary. And even does work on your car that is not charged to you if they feel that the vehicle should not have broken down prior to usual date of needed services. More
by Investmanus2002
June 09, 2022
Excellent service and attention to detail. Albert is the best. Work was completed on time and will never go elsewhere for Mercedes service Albert is the best. Work was completed on time and will never go elsewhere for Mercedes service More
by jedwards112
Employees Worked With
June 04, 2022
We went there for servicing. The staff was super professional, courteous and helpful. Waiting area was nicely maintained & clean with coffee & snacks. Would recommend this place. The staff was super professional, courteous and helpful. Waiting area was nicely maintained & clean with coffee & snacks. Would recommend this place. More
by morgen.chimp-0a
June 02, 2022
Always efficient, always friendly and most importantly always customer need first. The reason I’ve been a customer for decades is because I’m always certain that decisions are made based upon safety and t always customer need first. The reason I’ve been a customer for decades is because I’m always certain that decisions are made based upon safety and top performance of my car and my budget and needs. I’ve never felt pressured and have on more than a few occasions been surprised by advice that favors me and avoids an unnecessary cost. More
by costello_j
Employees Worked With
June 02, 2022
We worked with Eric on renewing our car. He is very friendly and professional. We closed the deal within 2 hours. He is very friendly and professional. We closed the deal within 2 hours. More
by Su
June 02, 2022
Dealing with Jimmy in service. Very professional and accommodating. If he’s busy returns calls promptly. Very professional and accommodating. If he’s busy returns calls promptly. More
by Billykirk418
Employees Worked With
