Back

Mercedes-Benz of Boston

Somerville, MA

4.9
2,303 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Contact Dealership

259 McGrath Hwy

Somerville, MA

02143

Directions

By Type

Showing 2,303 reviews

May 24, 2022

Traveling up east coast from DC, we had a tire issue on our C300. Pulled into MB of Boston at 5 PM on a Friday. Guillermo and team were very accommodating, graciously took on the issue and were able to rep More

by Steve J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guillermo Molina
May 24, 2022 -

Mercedes-Benz of Boston responded

Hi Steve, thank you for taking the time to share your experience! We're so happy that Guillermo and the rest of our team earned your 5-stars! We look forward to seeing you next time and look forward to seeing you next time! -Mercedes-Benz of Boston

May 23, 2022

Sim was fantastic to work with. Knowledgeable, and patient as we made our decision to purchase a 2022 c class, More

by tpicardit@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophath Sim
May 24, 2022 -

Mercedes-Benz of Boston responded

Thank you for taking the time to share your experience working with our team at Mercedes-Benz of Boston! We're happy that our team earned your business! See you next time!

May 22, 2022

Have been a long standing customer of Mercedes Benz of Boston for over 20 years. From sales, to service, the staff is tops in excellence! They are friendly, knowledgeable, and professional in every way More

by sem814
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Mercedes-Benz of Boston responded

Thank you for trusting the Mercedes-Benz of Boston team with your loyal business! We're truly grateful for all of your support over the past 20 years and look forward to serving you for many more! Take care and we'll see you next time!

May 21, 2022

Professional, Communicative, Informative and Totally Engaged! Super pleased with overall service experience. Will always return to this dealer. More

by linda.angier
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022 -

Mercedes-Benz of Boston responded

We're pleased that we could make the experience great, Linda! Thank you for being part of the Mercedes-Benz of Boston family!

May 21, 2022

Excellent service from Albert Berisha my service advisor, dealership completed required software updates timely even though I didn’t purchase the car from Herb Chambers More

by Saidsignor
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Mercedes-Benz of Boston responded

It's wonderful to hear that we've made your day easier! Thank you for rating Albert and Mercedes-Benz of Boston five stars!

May 20, 2022

Very professional and prompt service! Great experience from all the staff at this dealership! I recommend them 100% More

by Richv0722
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Mercedes-Benz of Boston responded

Your review has made our day! Thank you for leaving Mercedes-Benz of Boston your awesome five-star feedback!

May 19, 2022

It was my first time at this place. I was received with respect and directed to the right service. Albert was very helpful answering my questions and provided an extensive care to the e More

by Bedri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Mercedes-Benz of Boston responded

Thank you for taking the time to share your awesome review! It was our pleasure to provide you with a 5-star service experience! Albert will be ecstatic to see your positive rating!

May 14, 2022

We worked with Eric Ilchenko to buy our Mercedes and he made the process so easy and seamless! Eric was knowledgeable and didn’t pressure us at all which goes a long way. I appreciated that Mercedes Boston More

by Kmac
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Ilchenko, Aaron Baru
May 16, 2022 -

Mercedes-Benz of Boston responded

Thank you for the wonderful review! We're so glad you enjoyed working with Eric and we can't wait to share this fantastic feedback with him. Thanks for trusting Mercedes-Benz of Boston with your business and please don't hesitate to reach out if there's anything else we can do for you!

May 14, 2022

Eric Ilchenko was my salesman at MB of Boston and I can’t say enough great things about him. I traded in my vehicle for a cpo GLC and he made the process so seamless and easy. He was transparent, honest, and More

by chelsie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paolo Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Ilchenko
May 17, 2022 -

Mercedes-Benz of Boston responded

Thank you for sharing your experience, Chelsie! We're so glad you enjoyed working with Eric & Paolo and we hope you love your new GLC. Take care and thanks again, from all of us here at Mercedes-Benz of Boston!

May 13, 2022

Very easy and impressive service. Worked with Patrick J. who made sure my transportation and questions were fulfilled. I was able to drop off my vehicle and get it serviced without ha More

by Maldonado.anderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick J
May 13, 2022 -

Mercedes-Benz of Boston responded

Thank you for taking the time to share your experience working with Patrick and our team at Mercedes-Benz of Boston! We appreciate your rating and look forward to seeing you next time!

...
92
...