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Mercedes-Benz of Boston

Somerville, MA

4.9
2,331 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,331 reviews

July 01, 2022

Service scheduling was simple, availability met my needs, drop off, pick up and quality of service was great. All work and final invoice was as predicted. More

by Ridr001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Mercedes-Benz of Boston responded

Thank you for taking the time to share your review! We're happy that our team catered to your needs! See you next time at Mercedes-Benz of Boston!

June 30, 2022

We bought two Mercedes-Benz cars from Tabish Iqbal, our Sales Consultant at the dealership. He is outstanding and took great care of us. He is very knowledgeable about the cars and answered all our questio More

by Preeti Munjal
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tabish Iqbal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2022 -

Mercedes-Benz of Boston responded

Hi Preeti! Thanks for providing us with this five-star review! We're happy to hear that Tabish could assist you during your visit with us here and we hope to continue and see you back at Mercedes-Benz of Boston for all of your future automotive needs!

June 23, 2022

Everybody at the dealer in Boston is very friendly , courteous and eager to help you. They are the best. More

by GiangregoriofFred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amel Memic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Vo
Jun 23, 2022 -

Mercedes-Benz of Boston responded

Thank you for the five stars! We hope to see you here again. -Mercedes-Benz of Boston

June 23, 2022

Relatively less painful to buy a car here than at most dealerships. Large service department so there's a bit of red tape, but the quality of service is excellent - expensive compared to an independent s More

by msandman1943
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Mercedes-Benz of Boston responded

Thank you for taking the time to leave us a review. We appreciate the feedback, as well as your continued support, and look forward to seeing you at your next visit. Take care!

June 23, 2022

Max Wang is the best salesman ever! And Gill helped me a lot! They provide good service. More

by Zhengbo shen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gill, Max Wang
Jun 23, 2022 -

Mercedes-Benz of Boston responded

Thank you for the five stars, Zhengbo! We're delighted to hear how both Max and Gill could assist you and we hope to see you back here at Mercedes-Benz of Boston for all of your future automotive needs!

June 23, 2022

My family have purchased and serviced our Mercedes vehicles at Chambers Motorworks of Boston for years. We’ve always been treated fairly and kindly and professionally by both sales, parts and service More

by Phil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Picardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Veloso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Vo
Jun 24, 2022 -

Mercedes-Benz of Boston responded

Hi Phil, thank you for taking the time to post this review for us. We hope to see you back here for many visits to come! -Mercedes-Benz of Boston

June 22, 2022

The consistent service, professionalism, and understanding I have received for over a decade is unparalleled. Jhonathan and Kris make every purchase a wonderful experience. I could not be happie More

by cmbenu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Ricupero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jhonathan Linares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Mercedes-Benz of Boston responded

Thank you for the five stars! We are happy to hear that Jhonathan and Kris could assist you and we hope to see you back at Mercedes-Benz of Boston for all of your future auto needs.

June 22, 2022

I had an appointment with Patrick to have an oil change done but was given the news that I needed to replace my entire subframe and brake lines on my C350 due to rust. Patrick worked with me extensively to More

by Eris.dhroso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Mercedes-Benz of Boston responded

Thank you for the five stars, Eris! We're glad to hear that Patrick could assist you during your visit with us and we hope to see you again! -Mercedes-Benz of Boston

June 22, 2022

Great service from everyone there. Friendly, efficient. Expert care and knowledge and dog treats, too! More

by Anon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Front desk team ??????????, Michael Vo
Jun 23, 2022 -

Mercedes-Benz of Boston responded

Thank you for the kind feedback! We're happy to hear you had a great visit with our team here at Mercedes-Benz of Boston and we hope to see you again next time!

June 22, 2022

I had to take my car in for service and was very pleased with the person that assisted me . He was very diligent to explain what was needed and the work was done promptly. More

by albertomustone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Mercedes-Benz of Boston responded

Thank you for visiting Mercedes-Benz of Boston! We're happy to hear our team took great care of you and we hope we can be of service again in the future. Take care!

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