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Mercedes-Benz of Boston
Somerville, MA
2,331 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,331 reviews
July 09, 2022
Great salesman and stellar patience. Quality product and service. The purchase is exactly as promised. Quality product and service. The purchase is exactly as promised. More
by rgainfort
Employees Worked With
July 09, 2022
Patrick Titshaw is an asset to Mercedes Benz and Herb Chamber more specifically He is friendly and trustworthy Chamber more specifically He is friendly and trustworthy More
by Paul Robert Garrido
Employees Worked With
July 09, 2022
I always receive top notched service at this dealership. There are dealerships that are closer to where I live, but the customer service is why they keep my business. Mike is very professional and courteous There are dealerships that are closer to where I live, but the customer service is why they keep my business. Mike is very professional and courteous. More
by Greatcall
Employees Worked With
July 07, 2022
Jimmy the service advisor was attentive and responsive to promptly resolve our “ walk in crisis” during a busy day. Everyone at the dealership was comfortable to deal with. They deserve the highest rating. promptly resolve our “ walk in crisis” during a busy day. Everyone at the dealership was comfortable to deal with. They deserve the highest rating. More
by John
July 06, 2022
Ronald is amazing. It was my first time buying a Mercedes and this was exactly how I imagined it to be! Very attentive and to the point. He even took pictures for me so It was my first time buying a Mercedes and this was exactly how I imagined it to be! Very attentive and to the point. He even took pictures for me so I can post on socials & have as memories celebrating my new purchase! More
by LL
July 05, 2022
Professional and friendly staff. Excellent service in a timely manner. Highly recommend Mercedes-Benz of Boston. Excellent service in a timely manner. Highly recommend Mercedes-Benz of Boston. More
by Kerri
Employees Worked With
July 05, 2022
If you looking to get service for your car this is the bast dealer . All the employees are friendly and helpful bast dealer . All the employees are friendly and helpful More
by Lisenko M
July 02, 2022
While service at this location is always excellent, my recent experience was truly exceptional - especially given the fact that my car was serviced, as well as picked up and returned, when half the depa recent experience was truly exceptional - especially given the fact that my car was serviced, as well as picked up and returned, when half the department had left or was in the process of leaving for the long July 4th weekend. More
by hifella1
Employees Worked With
July 02, 2022
The dealership was very professional the salesman man eric was very helpful he got me in and out very quickly and the finance manager was also very helpful he went thru all the warranty options i will de eric was very helpful he got me in and out very quickly and the finance manager was also very helpful he went thru all the warranty options i will definitely purchase another vehicle from them More
by Sfelle01
Employees Worked With
Eric Ilchenko
