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Mercedes-Benz of Boston
Somerville, MA
2,306 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,306 reviews
June 17, 2022
Fantastic and efficient service all around. Tabish in sales was very friendly, knowledgeable, accommodating and supportive in our purchase of the GLS 450 model. He was patient and spent a lot o Tabish in sales was very friendly, knowledgeable, accommodating and supportive in our purchase of the GLS 450 model. He was patient and spent a lot of time with us and was able to turn our car around in 24 hrs for pickup the next day. He also took the time to explain and walk through all the tech features which was super helpful. All around a pleasant and reassuring experience which is not often the case at dealerships so this was a standout place for sure! Highly recommend it. More
by susanpandya
Employees Worked With
June 16, 2022
Ordered on line and had the car delivered no charge. All the paperwork was executed without a problem and favorable financing was arranged.Had a glitch with android auto which was well handled.End resul All the paperwork was executed without a problem and favorable financing was arranged.Had a glitch with android auto which was well handled.End result satisfied customer More
by 199newbury
June 11, 2022
Friendly, effective and respectful. I rank it number 1 among all dealership In the area I rank it number 1 among all dealership In the area More
by llhsiao2015
Employees Worked With
June 11, 2022
Clean, comfortable and efficient, Herb Chambers of Boston was a great car-buying experience. All team members I spoke with are very knowledgeable and personable, making a, usually not enjoyable, experience f was a great car-buying experience. All team members I spoke with are very knowledgeable and personable, making a, usually not enjoyable, experience fun. More
by agrassa85
Employees Worked With
Paolo Castro, Manuel Rodriguez
June 11, 2022
Eric was absolutely spectacular. We would not have purchased a car from MB of Boston if not for the great service and expertise Eric brought to our car buying process. He’s got a lon We would not have purchased a car from MB of Boston if not for the great service and expertise Eric brought to our car buying process. He’s got a long time customer in us. More
by AlexL
Employees Worked With
Eric Ilchenko
June 10, 2022
It is a pleasure to work with Patrick and Mike. They make the service experience feel special! They make the service experience feel special! More
by Fdumler
Employees Worked With
June 09, 2022
Friendly. Respectful of your time. Honest in what needs to be done on your vehicle. Goes the extra mile to get you and your vehicle back on the road.You never Respectful of your time. Honest in what needs to be done on your vehicle. Goes the extra mile to get you and your vehicle back on the road.You never feel like service is being done on your car that is unnecessary. And even does work on your car that is not charged to you if they feel that the vehicle should not have broken down prior to usual date of needed services. More
by Investmanus2002
June 09, 2022
Excellent service and attention to detail. Albert is the best. Work was completed on time and will never go elsewhere for Mercedes service Albert is the best. Work was completed on time and will never go elsewhere for Mercedes service More
by jedwards112
Employees Worked With
