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Mercedes-Benz of Boston
Somerville, MA
2,331 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,331 reviews
July 30, 2022
The Service Department personnel are always welcoming, friendly, professional and perform as promised. I have been coming here for five years even though it is about an hour from my home because they do s friendly, professional and perform as promised. I have been coming here for five years even though it is about an hour from my home because they do such good work. More
by mwitaschek
Employees Worked With
July 29, 2022
Personable staff and prompt service despite a busy service department. This is what the brand strives to be. service department. This is what the brand strives to be. More
by Picmd
July 29, 2022
The service advisor Michael Robinson, was perfect. I will recommend him any day for anyone as an advisor.. I will recommend him any day for anyone as an advisor.. More
by Patnwankwo@msn.com
Employees Worked With
July 29, 2022
Excellent service from Jimmy in service since day 1. In 2000 when we bought our cars. In 2000 when we bought our cars. More
by msp10
Employees Worked With
July 29, 2022
They were very patient and have really good inventory & price points, they cater to your needs and build personal relationship with customer for a great service. price points, they cater to your needs and build personal relationship with customer for a great service. More
by Akarsh Gupta
July 28, 2022
Best sales and service departments around. Very easy to make appointments on the internet or by phone. The service advisor had the car checked out because it is not driven a lot they did a 10 Very easy to make appointments on the internet or by phone. The service advisor had the car checked out because it is not driven a lot they did a 100% check up. More
by Juno
Employees Worked With
July 26, 2022
We recently visited Herb Chambers dealership to buy a SUV, Amel Memic assisted with this purchase. Amel Memic has been wonderful, we had a very pleasant experience while purchasing the SUV at this dealer SUV, Amel Memic assisted with this purchase. Amel Memic has been wonderful, we had a very pleasant experience while purchasing the SUV at this dealership, Amel is very personable, honest and has a passion for cars, he comes across as a genuine & caring person. Amel answered all our questions, showed a lot of patience and walked us through the process stress free, we truly had an enjoyable experience at your dealership, it was like visiting relatives, thank to Amel and all of you at Herb Chambers !! Arvind K. Salgam, P.E. More
by asalgam
Employees Worked With
July 21, 2022
Great experience at this dealership . Tabish was our sales man and gave us great service the moment we hit the store . And delivered the car to us with loaded information . We are very im Tabish was our sales man and gave us great service the moment we hit the store . And delivered the car to us with loaded information . We are very impressed overall service from showing to buying More
by nidhiamit2
