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Mercedes-Benz of Boston
Somerville, MA
2,306 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,306 reviews
July 15, 2022
Ricardo and team were fantastic to work with, they made the whole process incredibly easy! the whole process incredibly easy! More
by Kevin.p.shepard
Employees Worked With
July 14, 2022
Good group, no problems I’m sure they are a little short staffed like everybody else. However they seem to have got it done expeditiously staffed like everybody else. However they seem to have got it done expeditiously More
by randallplante
Employees Worked With
July 12, 2022
I had the perfect service experience when I brought my AMG GLE into Mercedes-Benz of Boston. Erika Pineda was the epitome of professionalism, extremely trustworthy, and I couldn't be more satisfied. My v AMG GLE into Mercedes-Benz of Boston. Erika Pineda was the epitome of professionalism, extremely trustworthy, and I couldn't be more satisfied. My vehicle is very important to me and I would not trust it with anyone else. More
by David Ferreira
Employees Worked With
July 12, 2022
Jimmy is quite literally the best advisor we have ever used. He is extremely knowledgeable and able to explain in detail what is going on with the automobile as well as options. He is tremendously patient used. He is extremely knowledgeable and able to explain in detail what is going on with the automobile as well as options. He is tremendously patient with us and has gone out of the way not once, but every single time. We highly recommend Herb Chambers Service Department and Jimmy to all. More
by Mejia Family
July 11, 2022
My experience with Mercedes Benz of Boston was amazing and it’s because Eric was my salesman. I purchased a car from out of state and Eric went above and beyond to make sure that I was comfortable through and it’s because Eric was my salesman. I purchased a car from out of state and Eric went above and beyond to make sure that I was comfortable through the process that he helped make surprisingly easy. We flew in from out of state to pick up the car. Eric was warm, welcoming and very accommodating. He took us on a tour of the facility and even took pictures for us. Thanks for making my purchase with Mercedes such an enjoyable one. More
by Jason
July 09, 2022
Patrick Titshaw is an asset to Mercedes Benz and Herb Chamber more specifically He is friendly and trustworthy Chamber more specifically He is friendly and trustworthy More
by Paul Robert Garrido
Employees Worked With
July 09, 2022
Great salesman and stellar patience. Quality product and service. The purchase is exactly as promised. Quality product and service. The purchase is exactly as promised. More
by rgainfort
Employees Worked With
July 09, 2022
I always receive top notched service at this dealership. There are dealerships that are closer to where I live, but the customer service is why they keep my business. Mike is very professional and courteous There are dealerships that are closer to where I live, but the customer service is why they keep my business. Mike is very professional and courteous. More
by Greatcall
Employees Worked With
July 07, 2022
Jimmy the service advisor was attentive and responsive to promptly resolve our “ walk in crisis” during a busy day. Everyone at the dealership was comfortable to deal with. They deserve the highest rating. promptly resolve our “ walk in crisis” during a busy day. Everyone at the dealership was comfortable to deal with. They deserve the highest rating. More
by John
