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Mercedes-Benz of Boston

Somerville, MA

4.9
2,306 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,306 reviews

July 29, 2022

Personable staff and prompt service despite a busy service department. This is what the brand strives to be. More

by Picmd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2022 -

Mercedes-Benz of Boston responded

We are pleased that your visit to our service center was a five-star experience! Thank you for leaving us your awesome review! - Mercedes-Benz of Boston

July 28, 2022

. Max took great care of me and spent a considerable amount of time explaining the cars features. More

by James.c.foster
Friendliness
Recommend Dealer
Yes
Employees Worked With
Max Wang
Jul 28, 2022 -

Mercedes-Benz of Boston responded

We're glad you had a five-star experience with Max, James! Thank you for leaving Mercedes-Benz of Boston this review!

July 28, 2022

Best sales and service departments around. Very easy to make appointments on the internet or by phone. The service advisor had the car checked out because it is not driven a lot they did a 10 More

by Juno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Picardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohammed Fadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chadi Chakar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Dinardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2022 -

Mercedes-Benz of Boston responded

Thank you for trusting the Mercedes-Benz of Boston team with your automotive needs! We appreciate your support and look forward to your next visit!

July 26, 2022

We recently visited Herb Chambers dealership to buy a SUV, Amel Memic assisted with this purchase. Amel Memic has been wonderful, we had a very pleasant experience while purchasing the SUV at this dealer More

by asalgam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amel Memic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2022 -

Mercedes-Benz of Boston responded

We are happy Amel made the purchase easier for you, Arvind! We know that buying a car can involve tough decisions and we strive to ensure our customers are 100% satisfied! Thank you for letting us know that you had a five-star experience! - Mercedes-Benz of Boston

Jul 27, 2022 -

asalgam responded

Thank you !!

July 21, 2022

Great experience at this dealership . Tabish was our sales man and gave us great service the moment we hit the store . And delivered the car to us with loaded information . We are very im More

by nidhiamit2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paolo Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tabish Iqbal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2022 -

Mercedes-Benz of Boston responded

Thank you for trusting Mercedes-Benz of Boston with your business! We're happy to hear Tabish provided you with an excellent experience and we hope you enjoy your new vehicle! Take care!

July 18, 2022

Eric from the first call all the way to pick up, was super professional, punctual and super helpful. Eric made sure they car was in tip top shape before delivery and I am ecstatic with my new car. 5/5 1 More

by Jacantlop
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Ilchenko
Jul 20, 2022 -

Mercedes-Benz of Boston responded

Thank you for the kind review! We're glad Eric worked hard to make your experience a great one and are thrilled to hear you're loving your new vehicle. Thanks for trusting the Mercedes-Benz of Boston team with your business and please don't hesitate to reach out if there's anything else we can do for you!

July 18, 2022

Eric with Mercedes Benz of Boston( Herb Chambers) can only be described with 3 words amazing, amazing, amazing. He is dedicated to what he does, what great service. It started with great customer service More

by Lace
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Ilchenko
Jul 20, 2022 -

Mercedes-Benz of Boston responded

Thank you so much for taking the time to share this kind feedback with us! We're happy to hear that Eric provided you with such wonderful service during your visit and we'll be sure to pass along these kind comments to him. Thanks for choosing Mercedes-Benz of Boston and please don't hesitate to reach out if there's anything else we can do for you!

July 17, 2022

This is a well run clean efficient friendly dealership. Always a pleasant experience to go in. More

by nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erika Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Mercedes-Benz of Boston responded

Thank you for being a Mercedes-Benz of Boston customer, Nancy! We appreciate your loyal business and look forward to your next visit!

July 16, 2022

Kashif is the consummate professional. He is knowledgeable, direct, responsive and honest. He listens well and really strives to understand his clients needs and desires. He is the best. More

by Larry B.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kashif Sheikh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Mercedes-Benz of Boston responded

Thank you for taking the time to share this wonderful feedback, Larry - Kashif will be so happy to hear it! We appreciate you trusting the Mercedes-Benz of Boston team with your business and look forward to seeing you again next time. Take care!

Jul 19, 2022 -

Larry B. responded

Very good. Happy to hear it. Kashif is a good man and deserving of praise.

July 15, 2022

Kashif is a master service agent. He is cordial, honest, and deficient. It does not get any better than that. My experience with Jeff, the sales manager, and the entire staff has been More

by Jmbiii
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Ricupero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kashif Sheikh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Mercedes-Benz of Boston responded

Thank you for the wonderful review of our team! We appreciate your business and look forward to seeing you again next time here at Mercedes-Benz of Boston!

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