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Mercedes-Benz of Boston
Somerville, MA
2,332 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,332 reviews
August 21, 2022
All associates encountered, were very friendly. We received Excellent service and purchase was hassle free We received Excellent service and purchase was hassle free More
by Halleyberry75
August 21, 2022
Terrific customer service and wonderful and thorough work on car. I will always make this my go to place. Thanks for 10 years of keeping me and my car humming! on car. I will always make this my go to place. Thanks for 10 years of keeping me and my car humming! More
by hlsadir
Employees Worked With
August 16, 2022
Knowledgeable personnel, excellent communications, very good at keeping me posted on status of the vehicle good at keeping me posted on status of the vehicle More
by robert.keefe
Employees Worked With
August 16, 2022
Ronald Escobar represented highest level of customer service I have experienced. He was very friendly, patient, respectful and helpful from beginning to end of the process. service I have experienced. He was very friendly, patient, respectful and helpful from beginning to end of the process. More
by Shruti
Employees Worked With
August 16, 2022
I had a great experience purchasing my first Mercedes Benz over this weekend. As an owner of a 5-series BMW for the last 9 years, I was ready to purchase another one. Tabish Iqbal was incredibly helpfu Benz over this weekend. As an owner of a 5-series BMW for the last 9 years, I was ready to purchase another one. Tabish Iqbal was incredibly helpful, perceptive, and his knowledge and passion for Mercedes convinced me to jump in a E300 for a test drive. I was completely blown away and was able to drive home in my new car the next day. Tabish went above and beyond to get me a great deal on my trade-in and even stopped in on his day off to finalize the sale. I'm extremely happy with my purchase and this experience at Mercedes-Benz of Boston has solidified the beginning of a long relationship. Thanks again! More
by Jeffrey Alexis
August 16, 2022
I purchased my first luxury car with the help of Tabish he was honestly the best! From helping me pull it out the garage to explaining all the great features and how they work, even took great pictures of he was honestly the best! From helping me pull it out the garage to explaining all the great features and how they work, even took great pictures of me and my new favorite toy I highly recommend a Benz and go talk to my new friend Tabish we’re basically family now! More
by Dajahana
Employees Worked With
August 13, 2022
Tabish was excellent to work with and very responsive. Able to get me the vehicle I was looking for in a tough car market. Would highly recommend him and the dealership for their level of service throug Able to get me the vehicle I was looking for in a tough car market. Would highly recommend him and the dealership for their level of service throughout the purchasing process. More
by LMR
Employees Worked With
August 12, 2022
Everything went well. He scheduled me propria time and gave my truck back to me at the time you said you would. Work performed was great. Thank you He scheduled me propria time and gave my truck back to me at the time you said you would. Work performed was great. Thank you More
by dpautiocompany
August 10, 2022
Support during service process. Highly professional but “human” i have purchased and leased - same high service levels Highly professional but “human” i have purchased and leased - same high service levels More
by rspeterkin
Employees Worked With
