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Mercedes-Benz of Boston
Somerville, MA
2,334 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,334 reviews
September 01, 2022
My experience with Herb Chambers Mercedes in Boston was excellent. Both dealership and entire staff were great! Our sales person Manny Rodriguez was a true professional and very pleasant to work with. I excellent. Both dealership and entire staff were great! Our sales person Manny Rodriguez was a true professional and very pleasant to work with. I have since come back to the dealership after purchasing a Mercedes EQS 450 from Manny and bought a car for my son as well. More
by shauville
Employees Worked With
Manuel Rodriguez
September 01, 2022
Tough to get in because they were so busy but the service was worth the wait. They kept me updated pretty well on the progression of repair. was worth the wait. They kept me updated pretty well on the progression of repair. More
by Rob C
Employees Worked With
August 31, 2022
Such a great experience purchasing my new GLC 43 AMG from Tabish Iqbal! He was such a pleasure to work with. Extremely responsive and kind hearted. He made the process so simple and stress free. Tabish Iqbal! He was such a pleasure to work with. Extremely responsive and kind hearted. He made the process so simple and stress free. More
by mahoey
Employees Worked With
August 30, 2022
Good experience always: Excellent customer service, Overall clean lounge and welcoming environment. Michael and the entire service staff are always friendly and very professional Overall clean lounge and welcoming environment. Michael and the entire service staff are always friendly and very professional More
by reggienuRy1
Employees Worked With
Other Employees :
Schneider Limose , Michael Vo
August 30, 2022
Manny Rodriguez is wonderful to work with! He is knowledgeable, low-key, showed us a bunch of options, and very efficient. We were able to pick up our ML350 the next day, just in time to leave He is knowledgeable, low-key, showed us a bunch of options, and very efficient. We were able to pick up our ML350 the next day, just in time to leave on our long-planned vacation. I will definitely reach out to him again for our next purchase. More
by LMS
Employees Worked With
Manuel Rodriguez
August 26, 2022
Hit a pothole had two tie blowout got both ties for me replaced car was cleaned and back to me in a few days also gave me a loaner replaced car was cleaned and back to me in a few days also gave me a loaner More
by Jimsullivan63
Employees Worked With
August 26, 2022
Incredible service professionals. Patrick T in particular has helped fix so many issues that have come up over the last 10+ years as a customer Patrick T in particular has helped fix so many issues that have come up over the last 10+ years as a customer More
by vivekf
Employees Worked With
August 24, 2022
Jimmy was very helpful and knowledgeable He explained way and why I’ll repair is necessary So I fully trusted his recommendations . We have been Chambers customers for over 30 Years; they are the bes way and why I’ll repair is necessary So I fully trusted his recommendations . We have been Chambers customers for over 30 Years; they are the best More
by zorkabathe
Employees Worked With
August 23, 2022
I had a Presidential Detailing done on my E350, and they did a really fine job. They removed some tough stains, and the car looks awesome, inside and outside. did a really fine job. They removed some tough stains, and the car looks awesome, inside and outside. More
by ghwilson1
Employees Worked With
August 23, 2022
Customer service is great! When you bring your car in for service, everything runs like a well-oiled machine and everyone is helpful When you bring your car in for service, everything runs like a well-oiled machine and everyone is helpful More
by Margaretcadieux
