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Mercedes-Benz of Boston
Somerville, MA
2,303 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,303 reviews
August 10, 2022
Support during service process. Highly professional but “human” i have purchased and leased - same high service levels Highly professional but “human” i have purchased and leased - same high service levels More
by rspeterkin
Employees Worked With
August 09, 2022
Tabish is extremely helpful and made the entire process smooth and stress free! Would definitely be recommending this dealership and Tabish to many! smooth and stress free! Would definitely be recommending this dealership and Tabish to many! More
by Ethompson
Employees Worked With
August 07, 2022
Been my go to for years. Very accommodating. Service has always been top notch you get what you pay for Very accommodating. Service has always been top notch you get what you pay for More
by rsacks31
Employees Worked With
August 07, 2022
Estimate for repairs was timely, service was great and I was Able to get my car back quickly. was Able to get my car back quickly. More
by bhorgan2000
August 06, 2022
Best Mercedes dealer we have ever been to and we’ve been to many. Highly recommend to many. Highly recommend More
by pamelaweisberg
Employees Worked With
August 05, 2022
He was really great consultant, He helped us to finish all the paperwork and take it in a test try. all the paperwork and take it in a test try. More
by Hazim
Employees Worked With
August 05, 2022
Patrick was excellent in terms of providing service from the start to the end till the car was done. the start to the end till the car was done. More
by partha
Employees Worked With
August 05, 2022
Patrick determined major fixes that I was unaware of. He was courteous and professional. The dealership makes a professional, well cared for appearance. He was courteous and professional. The dealership makes a professional, well cared for appearance. More
by Jerry
Employees Worked With
August 03, 2022
We had an excellent experience at this dealership. The entire process was smooth and actually pleasant. Eric LIlchenko was professional, knowledgeable, transparent and kind. It is the first time I don The entire process was smooth and actually pleasant. Eric LIlchenko was professional, knowledgeable, transparent and kind. It is the first time I don't "hate" dealing with a car salesman; he was not pushy and never tried to convince us of anything. He presented facts and let us make our own decisions. Kris Ricupero in finances was also wonderful; he, also, did not make us feel pressured in any way. Because of Eric and Kris, we will definitely return to this dealer when we are ready to buy another car. More
by d_astier
August 01, 2022
Excellent customer service! Made the experience pleasant. Classy, knowledgeable, respectful and kind! I will no doubt return to Herb Chambers. Made the experience pleasant. Classy, knowledgeable, respectful and kind! I will no doubt return to Herb Chambers. More
by Metravis12579
