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Mercedes-Benz of Boston
Somerville, MA
2,249 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,249 reviews
January 04, 2025
Great customer service ,excellent experience, very nice group of people . I would definitely recommend to all. group of people . I would definitely recommend to all. More
by Ed1506
January 04, 2025
The service at Mercedes- Benz of Boston is top tier, and I had an incredible experience. I had an incredible experience. More
by Tiffany.jamespierre
Employees Worked With
January 02, 2025
Patrick took me without appointment when I had an emergency notice. I always had excellent services at the same place for over 30 years. emergency notice. I always had excellent services at the same place for over 30 years. More
by HHAN
Employees Worked With
January 02, 2025
Patrick helped me out during the whole maintenance process. It includes the worry-free ride service and smooth, yet swift service. process. It includes the worry-free ride service and smooth, yet swift service. More
by marcusmaaaa
Employees Worked With
December 31, 2024
Always excellent I only trust my car to Jimmy I had an emergency and Jimmy had me come right in the car was fixed and ready to leave in short order emergency and Jimmy had me come right in the car was fixed and ready to leave in short order More
by M lieberman
Employees Worked With
December 30, 2024
I went back to this dealership after I had a bad experience. They apologized and more then made it up to me. Good people there and I was appreciative of how they listened to the issues I had with experience. They apologized and more then made it up to me. Good people there and I was appreciative of how they listened to the issues I had with them and how they resolved them. More
by Jbozoyan
Employees Worked With
December 30, 2024
He was real professional and detail oriented person. He makes sure the client understand the future of the product he or she is buying He makes sure the client understand the future of the product he or she is buying More
by GlC300BENZ
December 30, 2024
Excellent service, very well explained and discussed. Gracious and helpful service representative. Appreciate pick up and delivery service by friendly, competent drivers. Gracious and helpful service representative. Appreciate pick up and delivery service by friendly, competent drivers. More
by adynner
December 23, 2024
I found the experience was excellent. . My service advisor, Jimmy was very helpful in the process. . My service advisor, Jimmy was very helpful in the process. More
by Pat F
Employees Worked With
December 22, 2024
Everything was done according to previous agreements and discount rebate was submitted. I was expecting a little bit of personal, like management 15% for labor at least, but overall, it was expected. Also discount rebate was submitted. I was expecting a little bit of personal, like management 15% for labor at least, but overall, it was expected. Also, after Porsche experience for 20 years, I never had loaner of lower class even, always next years and more upscale More
by mukhaelyan
