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Mercedes-Benz of Boston
Somerville, MA
2,214 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,214 reviews
November 17, 2024
The service at Mercedes Boston is always great. Their staff is professional and patient. They establish an easy communication system with their customers and are trustworthy. Their staff is professional and patient. They establish an easy communication system with their customers and are trustworthy. More
by mxf
Employees Worked With
November 16, 2024
Phenomenal service and phenomenal space. Takes me 2 hours each way to get to dealership with other Mercedes dealership much closer, but the drive is worth it. Best dealership I have ever w Takes me 2 hours each way to get to dealership with other Mercedes dealership much closer, but the drive is worth it. Best dealership I have ever went to and I have been to several different ones with other family members. This dealership is award winning if there was such a thing as awards for dealerships. More
by Jackiethomson100
Employees Worked With
Other Employees :
I believe it was Schneider but if not please give awesome rating to gentlemen who serviced me. I do not remember his name.
November 14, 2024
Richie was amazing to us today! He helped me find the right car for me, super happy with my car purchase! Would definitely recommend this dealership!! He helped me find the right car for me, super happy with my car purchase! Would definitely recommend this dealership!! More
by Ibtissambouba
Employees Worked With
November 14, 2024
We had a great experience with the service department as always. We can’t say enough about Albert. Five stars every time! always. We can’t say enough about Albert. Five stars every time! More
by Periommsc
Employees Worked With
November 13, 2024
Mercedes Benz of Boston has been my preferred dealership for over 2 decades. Their service department is second to none. I’ve never had a bad experience there and employees like Jimmy facilitate all stages for over 2 decades. Their service department is second to none. I’ve never had a bad experience there and employees like Jimmy facilitate all stages of the process and make it a seamless, enjoyable interaction! More
by Edgboston
November 13, 2024
Schneider is great and is great with communication when my car is being serviced and keeping me updated with any news my car is being serviced and keeping me updated with any news More
by Apoljo
Employees Worked With
November 12, 2024
I've purchased my vehicle here and always have all services done at this dealership ever since. 5+ years and I don't recall there was any disappointments. We have an assigned service technician and services done at this dealership ever since. 5+ years and I don't recall there was any disappointments. We have an assigned service technician and Schneider has been excellent. Friendly, effective, professional, are his top qualities. Great job! Thank you! More
by N. Pham
Employees Worked With
November 10, 2024
The service was excellent good customer service the service rep was very knowledgeable and courteous service rep was very knowledgeable and courteous More
by lucy ,doleyres
Employees Worked With
November 09, 2024
Gerald and Zac are very helpful and work hard for helping us to get the car we want and we are very happy with their service us to get the car we want and we are very happy with their service More
by sky
Employees Worked With
November 09, 2024
I come here for service. It's not cheap (it's a Mercedes dealership), but they've always done excellent work without pressuring me to do anything extra. The staff is helpful, It's not cheap (it's a Mercedes dealership), but they've always done excellent work without pressuring me to do anything extra. The staff is helpful, and they do have a comfortable and well stocked waiting area. More
by neils123
Employees Worked With
