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Mercedes-Benz of Boston
Somerville, MA
2,214 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,214 reviews
November 30, 2024
Attentive to detail and ensures customer satisfaction. Facility is clean and all if the employees are friendly. Facility is clean and all if the employees are friendly. More
by Georgetsg
Employees Worked With
November 30, 2024
Albert was phenomenal, as usual, and he is the main reason that I use Mercedes-Benz of Boston. The way he treats me is second to none, and I always leave incredibly satisfied and happy. Albert is a sta reason that I use Mercedes-Benz of Boston. The way he treats me is second to none, and I always leave incredibly satisfied and happy. Albert is a star, and I wish all dealerships had people like him. More
by normang212
Employees Worked With
November 27, 2024
Customer service at its 👌 best. Thank you guys at mercedes benz Schneider was excellent thank you Thank you guys at mercedes benz Schneider was excellent thank you More
by Simotunes
November 27, 2024
I have had my Smart Car serviced at Mercedes-Benz of Boston for 16 years. All service visits have been proficient and courteous. As the car gets older, some of the repairs become more extensive. The Boston for 16 years. All service visits have been proficient and courteous. As the car gets older, some of the repairs become more extensive. The most recent repairs required new wheel bearings and replacing an axle, but the car now drives like practically new. More
by hugh_fortwo
Employees Worked With
November 24, 2024
Great service and always with a smile. ALL Employees, kind, and courteous! A pleasure to deal with… ALL Employees, kind, and courteous! A pleasure to deal with… More
by manfra3738
Employees Worked With
November 20, 2024
My experience with Herb Chamber dealers has been consistently satisfying from Audi to Mercedes. Buying my AMG from Robert here was smooth. However, I always emphasize that post-purchase, your relati consistently satisfying from Audi to Mercedes. Buying my AMG from Robert here was smooth. However, I always emphasize that post-purchase, your relationship with the service department becomes crucial. At Boston Mercedes, Service Manager Albert Berisha sets a high standard for service, communication, and professionalism. His passion for his work and pride in representing the brand and himself are evident. I'm impressed and would recommend him to any family or friends buying. More
by Ennio Carboni
Employees Worked With
November 20, 2024
Buen servicio me busco la mejor calidad conforme con lo k compre muchas gracias Por todo k compre muchas gracias Por todo More
by Vladimir
Employees Worked With
November 19, 2024
The service team was accommodating and very helpful in diagnosing the problem to my car. The car was ready late and they also let me keep my loaner car for an extra day. diagnosing the problem to my car. The car was ready late and they also let me keep my loaner car for an extra day. More
by abc9
November 18, 2024
Helpful on the phone and in person. Good information on our repair. We will be back! Good information on our repair. We will be back! More
by jplassmann
November 18, 2024
This dealership has good cars and the people that work there are very nice people. I like the experience with them and I can’t wait to drive my Mercedes there are very nice people. I like the experience with them and I can’t wait to drive my Mercedes More
by isnoder
