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Mercedes-Benz of Boston
Somerville, MA
2,249 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,249 reviews
January 13, 2025
Fantastic service. They did the job quickly. Kept me notified on their progress. Made sure my car was clean when they were finished. They did the job quickly. Kept me notified on their progress. Made sure my car was clean when they were finished. More
by mjocelyne
January 10, 2025
Excellent, respectful and courteous staff. Efficient and customer oriented. Explained service expected and was kept updated while I waited. Efficient and customer oriented. Explained service expected and was kept updated while I waited. More
by doreen.hammond
January 08, 2025
They are a timely and professional dealership, certainly a group I will continue to work with. a group I will continue to work with. More
by ldm
Employees Worked With
January 08, 2025
Outstanding in response to customer needs and assistance; Outstanding Service of high quality staff and expert service managers and technicians; One Example is Mr Schneider Service manager who as assisted me Outstanding Service of high quality staff and expert service managers and technicians; One Example is Mr Schneider Service manager who as assisted me, listened carefully to my description of problem and came up with outstanding diagnostic response taking care of the care problematic issues; the Kindness and respect is overwhelming; then the generous snacks and soft drinks cold and hot made the wait pleasant and have a chance to look at the new models on sale and the opportunities the dealership offered for upgrading and trading in.... ALL IN ALL, after the job was done, I drove my car happy and leaving behind ew friend in Service at the dealership. More
by mustafadabbous24
January 07, 2025
Nice and on time. Very friendly, professional service and friendly advice. Save me a lot of time to find out about what is best for my car Very friendly, professional service and friendly advice. Save me a lot of time to find out about what is best for my car More
by V
January 07, 2025
Tod was very understanding of my situation for one. .found the right van in two minutes..very friendly and kind .found the right van in two minutes..very friendly and kind More
by paulcimini048
Employees Worked With
January 07, 2025
Best experience to date. Will definitely work with Gerald again in the future. Thank you Will definitely work with Gerald again in the future. Thank you More
by Cindy Brown
January 07, 2025
A great experience, went so smoothly and I am very happy. Will work with Gerald again in the future Will work with Gerald again in the future More
by Cindy Brown
January 07, 2025
Dealership is very customer oriented with all the things you would expect from a high end vehicle dealer you would expect from a high end vehicle dealer More
by vbrand
January 05, 2025
Service is easy, fast and great. I love their snow tire storage and alignment routine. I love their snow tire storage and alignment routine. More
by billmartiniv
Employees Worked With
