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Mercedes-Benz of Boston

Somerville, MA

4.9
2,307 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,307 reviews

November 30, 2023

Consistently outstanding assistance by sales consultants & services teams. The Herb Chambers model is the business model all auto dealers should follow. Polite and professional across the board at Mercedes More

by Blueocean
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rob Tinkham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paolo Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Mercedes-Benz of Boston responded

We're delighted to know that our team at Mercedes-Benz of Boston has consistently provided you with outstanding service! We strive for professionalism and courtesy in all interactions. Thanks so much for your loyalty, we look forward to serving you again soon!

November 29, 2023

Thanks to Jimmy at Mercedes Boston for great support during my car service and providing a loaner vehicle. Pleased customer! More

by sinead_m_dolan
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy
Nov 29, 2023 -

Mercedes-Benz of Boston responded

We're so glad to know that Jimmy was able to provide you with great support during your recent visit here at Mercedes-Benz of Boston. Thank you for the positive feedback, and we look forward to serving you again in the future!

November 28, 2023

GREAT SALES people special RICARDO BAUTISTA and Paulo Castro very professional I am very happy More

by amedeiros
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richie Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2023 -

Mercedes-Benz of Boston responded

We're so happy Ricardo and Paulo made this a wonderful experience for you. Thank you for choosing Mercedes-Benz of Boston!

November 23, 2023

Excellent service very thorough evaluation of car . Communicated by phonr everything thst was done. Schneider Limouse was kind and knowledgeable and helped me through the repair process. i highly recom More

by judy Hershberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2023 -

Mercedes-Benz of Boston responded

Hey Judy, we're glad to know that Schneider provided excellent service and guided you through the repair process at Mercedes-Benz of Boston. We appreciate your recommendation and feedback! Safe travels!

November 22, 2023

I trusted Mercedes-Benz of Boston, especially Albert when my car is due for a service. I have been a customer for more than 10 years, the service department, especially Albert, always took good care of my ca More

by Pete Wang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2023 -

Mercedes-Benz of Boston responded

Hi Pete! We're delighted to know that Albert and our service team at Mercedes-Benz of Boston have consistently provided you with excellent care over the past decade. We appreciate your trust in us for all these years!

November 22, 2023

Schneider is a pleasure to work with. He is friendly, respectful and a professional. He knows the product very well and worked with us on keeping us satisfied. More

by Walthamite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2023 -

Mercedes-Benz of Boston responded

!Hi Walthamite! We're delighted to know that Schneider provided a satisfying experience for you at Mercedes-Benz of Boston. His knowledge and professionalism are indeed assets we value greatly! Thanks for your review, and enjoy the ride in your car!

November 21, 2023

Wonderful selection of vehicle both new and used, especially the former loaner cars as the More

by lazilizad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Leung 5 stars
Nov 22, 2023 -

Mercedes-Benz of Boston responded

We really appreciate you taking the time to leave Mercedes-Benz of Boston this awesome review, thank you!

November 18, 2023

My car is 10 years old and needed an unexpected repair. Jimmy made it seamless and even arranged for delivery to my home because I had to work. They are the best. More

by sbessim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Mercedes-Benz of Boston responded

We're glad to know that Jimmy and our team at Mercedes-Benz of Boston were able to assist with your car repair and make it a seamless process. We appreciate the kind words!

November 17, 2023

I had the pleasure of working with Matt Murphy and had a great experience at Mercedes. He was friendly, professional, knowledgeable and customer-centered. Matt went above and beyond to ensure that I was wel More

by anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Mercedes-Benz of Boston responded

We're so glad to know that Matt provided you with a great experience at Mercedes-Benz of Boston! Our team is always here to ensure our customers are well taken care of. We look forward to working with you again in the future, thank you for your review!

November 16, 2023

Had visit for battery replacement. Matt helped me to book nearest available spot and provide latest update for repair progress. While progress is very smooth. Also environment in deale More

by naomi
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Mercedes-Benz of Boston responded

Hi Naomi! We're glad to know that Matt and our team at Mercedes-Benz of Boston were able to assist you smoothly with your battery replacement. We appreciate the feedback about our dealership environment too!

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