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Mercedes-Benz of Boston
Somerville, MA
2,214 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,214 reviews
December 11, 2024
Great service and clear explanation of the needed work. Would recommend Schnider for his follow up Would recommend Schnider for his follow up More
by htabbah
Employees Worked With
December 11, 2024
I've serviced three cars at Boston Mercedes over the last twelve years, and I always have a great experience. I work with service advisor Michael Robinson, and the communication and follow up is top notch. twelve years, and I always have a great experience. I work with service advisor Michael Robinson, and the communication and follow up is top notch. Everyone there is happy to assist and always professional. Best dealer I've ever been to. More
by Sean C.
Employees Worked With
December 10, 2024
Ronald makes your amazing experience amazing and your expectations a reality. Highly recommend if you’re looking for new or used car. Not a regular salesman trying to make money and sell you a car. He ca expectations a reality. Highly recommend if you’re looking for new or used car. Not a regular salesman trying to make money and sell you a car. He cares for his customers. More
by trey.higginsalves796
December 08, 2024
Albert gave us great attention and care during our recent service visit this past week. service visit this past week. More
by j
Employees Worked With
December 07, 2024
Our experience leasing a car from Mercedes-Benz of Boston dealership was exceptional, and what truly stood out was the outstanding service provided by Amel Memic. From the very beginning, Amel demonstrated p dealership was exceptional, and what truly stood out was the outstanding service provided by Amel Memic. From the very beginning, Amel demonstrated professionalism, attentiveness, and a genuine desire to ensure our needs were met. Amel went above and beyond in every aspect of the process. He was incredibly knowledgeable, patient in answering all of our questions, and made the leasing process seamless and stress-free. His friendly demeanor and attention to detail made us feel valued and confident in our decision. More
by The Christianis
December 05, 2024
I spoke with a gentleman there by the name of Schneider, and my experience has been smooth, whenever I had an issue, he was able to Accommodate me as long as it was within reason. Give this family man and my experience has been smooth, whenever I had an issue, he was able to Accommodate me as long as it was within reason. Give this family man a raise!! More
by ill.phella
December 05, 2024
Great service and people at this location. Schneider is the best. Wouldn’t go anywhere else Schneider is the best. Wouldn’t go anywhere else More
by max.alsarraf
Employees Worked With
December 04, 2024
Respectful and competent Glad I could be accommodated Areas clean and well Good overall view Areas clean and well Good overall view More
by Mschuster
Employees Worked With
December 02, 2024
Great service. Jimmy was awesome! Always treated first class. They are quick, accurate and detailed oriented! Jimmy was awesome! Always treated first class. They are quick, accurate and detailed oriented! More
by Cfischer3
Employees Worked With
December 01, 2024
Very helpful dealership they completed warranty work in a timely manner and got me into a loaner vehicle while they performed the work. timely manner and got me into a loaner vehicle while they performed the work. More
by Pico2603
Employees Worked With
