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Mercedes-Benz of Boston
Somerville, MA
2,306 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,306 reviews
December 22, 2023
Have been going to this dealership for over 20 years. Nice facility. Excellent. service. Attentive staff. A pleasure to deal with. Nice facility. Excellent. service. Attentive staff. A pleasure to deal with. More
by Janet
Employees Worked With
December 20, 2023
Service above and beyond! Jimmy is always so knowledgeable ,efficient and courteous and just fun to deal with. Makes the whole process so easy. Jimmy is always so knowledgeable ,efficient and courteous and just fun to deal with. Makes the whole process so easy. More
by debsullivan
December 19, 2023
I am pleased to offer my review of the service department at the Herb Chambers Boston Mercedes Dealership. In particular I appreciate the outstanding service given by Albert Berisha and his team. For years at the Herb Chambers Boston Mercedes Dealership. In particular I appreciate the outstanding service given by Albert Berisha and his team. For years I have grown to depend on this team to maintain my three Mercedes autos. My interaction with Albert in particular has evolved in his being a trusted friend as well as a knowledgeable technician that I depend upon. More
by Jim
Employees Worked With
December 17, 2023
Stephen is an excellent professional trusted dealer He is so considerate and helpful and explain everything before we make a decision ! is so considerate and helpful and explain everything before we make a decision ! More
by Maggie
Employees Worked With
December 17, 2023
Schneider was outstanding! He did amazing job at getting everything done in record time Could not have been any smoother He is a Star! He did amazing job at getting everything done in record time Could not have been any smoother He is a Star! More
by inalbis
December 16, 2023
Service was able to take my vehicle and work on it in a timely fashion. timely fashion. More
by roxburya
Employees Worked With
December 14, 2023
Outstanding customer service. Very accommodating. Gave me fair value for my trade. Highly recommend them. Very accommodating. Gave me fair value for my trade. Highly recommend them. More
by Shima72
December 14, 2023
The service was excellent and everyone was extremely kind and helpful. They include complimentary transportation while your car is being serviced. and helpful. They include complimentary transportation while your car is being serviced. More
by Vasilm21
Employees Worked With
December 14, 2023
Excellent service performed in a timely manner. Transportation arrangements were easy and were as promised. Our service individual, Matt, made things easy for us. Transportation arrangements were easy and were as promised. Our service individual, Matt, made things easy for us. More
by Tgwalkermd
Employees Worked With
December 13, 2023
I’ve been a Herb Chambers customer for 15 years because of the outstanding customer service. of the outstanding customer service. More
by N/A
