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Mercedes-Benz of Boston
Somerville, MA
2,246 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,248 reviews
January 30, 2025
Best experience I have had in a dealership in more than 40 + years. Sales and service have been exceptional. Schneider has been more helpful in the short time I’ve been a customer at the dealership than 40 + years. Sales and service have been exceptional. Schneider has been more helpful in the short time I’ve been a customer at the dealership than all other service advisors and or managers combined. More
by John
January 29, 2025
This dealership is a first class operation from top to bottom…..exceptionally professional yet cordial ! bottom…..exceptionally professional yet cordial ! More
by vinferrara1
Employees Worked With
January 26, 2025
Michael Robinson is fantastic! He helped solve my problems quickly- much appreciated .. This is all I can write right now He helped solve my problems quickly- much appreciated .. This is all I can write right now More
by ljonesksg04
Employees Worked With
January 26, 2025
Impeccable work and service and communication Michael in service department and Andy in sales department, does a great job!!! service department and Andy in sales department, does a great job!!! More
by Diego Molina
January 26, 2025
I had Great experience with Herb Chambers Mercedes of Boston. Bertrand sales was knowledgeable and accommodating. Boston. Bertrand sales was knowledgeable and accommodating. More
by J
January 26, 2025
set up an appointment I was able to see Patrick he was able to help me get my car back in track. He is very professional and here to help…. able to help me get my car back in track. He is very professional and here to help…. More
by Shmide
Employees Worked With
January 26, 2025
Very nice. Did a great job, got me a loaner car on the fly. Fixed recall items and routine service. Expensive but not unexpected. Did a great job, got me a loaner car on the fly. Fixed recall items and routine service. Expensive but not unexpected. More
by KMS
Employees Worked With
January 25, 2025
Jimmy always been helpful every time giving excellentt customer service and good advice Thank you to Jimmy and all people working there customer service and good advice Thank you to Jimmy and all people working there More
by Benamghar
January 25, 2025
Very attentive and easy to talk to. Service writer kept he informed of all issues and did not have high pressure sales tactics. Good job. Service writer kept he informed of all issues and did not have high pressure sales tactics. Good job. More
by Pdgm90
Employees Worked With
January 24, 2025
Very timely and courteous service. Albert service manager is terrific and has always exceeded expectations. Albert service manager is terrific and has always exceeded expectations. More
by Tnbyrne
Employees Worked With
