Mercedes-Benz of Boston

When you first drive into the service department at Chambers Motorcars, you know immediately it's not going to be an ordinary experience. The place is immaculate. The valets, all in white coats, are fr Chambers Motorcars, you know immediately it's not going to be an ordinary experience. The place is immaculate. The valets, all in white coats, are friendly and attentive. It's a bit like driving into a hospital except you get admitted right away. Now, this is is a Mercedes dealership, so some of these niceties you'd expect. But once you get past the cursory greetings and superficial chat, you start to experience some real substance, too. I've never met a service rep as smart, honest and sincere as Assistant Manager Kim Trott. Each time I meet with her, I have full confidence in what she tells me and how my car will be treated. On my last visit, I also got to meet Paul Caruccio, an affable and capable new service employee who drove me home and picked me up again when my car was ready. I bought my car new here and as long as I own this Mercedes, I know where I'll be taking it for service. More

I bought my certified pre owned mercedes here last year at this dealership from Chadi Chakar, and Keith Robinson. I had found the dealership on cars.com, and called and came in to look at some models, I e at this dealership from Chadi Chakar, and Keith Robinson. I had found the dealership on cars.com, and called and came in to look at some models, I ended up finding a car after a few visits and I bought it, and have really enjoyed it for the last year. So it was time for my first annual service and oil change, so I scheduled online, it was very easy to do, and went in, they helped me right away, I got an appointment for the next day after I went online, and when I got there they had a loaner car for me, all service was done in one day, everyone was just as helpful and friendly as the day I bought it, I plan on keeping this one for a few years, but will definitely by my next one there! I would highly recommend this dealership to everyone! More

I highly recommend Barry Sheff if you are looking to buy new Benz . He is very professional sales person who provided us a great and wonderful experience during the whole car buying process. He even do fol new Benz . He is very professional sales person who provided us a great and wonderful experience during the whole car buying process. He even do follow up post sales. You never felt pressured,most of all,he offered us competitive price . We purchased both Mercedes through him. Justin koh More

Good experience with Dana Garcia who is in sales. She was knowledgable about the vehicle and didn't create a hassle. I've dealt with Sammi Iqbal twice now and she's been a pleasure to work with as a business knowledgable about the vehicle and didn't create a hassle. I've dealt with Sammi Iqbal twice now and she's been a pleasure to work with as a business manager. This is the third time I've purchased a car here and the last two times have been very easy going and quite frankly the types of experiences you hope for when dealing with the purchase of a new car. The Service department has been really good and easy to deal with as well. All of the normal servicings have been easy to schedule. The dealership is good about lending a car or driving you back to your home. The car always comes back washed and cleaned inside, something that is always a plus overall. More

Thomas Parker is an excellent sales representative. He went "above and beyond" to make sure that I had an excellent experience with my purchase from the beginning, through delivery and beyond, as well as went "above and beyond" to make sure that I had an excellent experience with my purchase from the beginning, through delivery and beyond, as well as being willing to be of assistance, if needed, in the future. I am also thrilled with my new car! More

I gave this rating due to the outstanding salesmanship of Chip Mccarty. I have dealt with many auto salesmen and he is by far the most outstanding and he never lets me down. This is the second car I have pu Chip Mccarty. I have dealt with many auto salesmen and he is by far the most outstanding and he never lets me down. This is the second car I have purchased from him and he is a man of his word and always comes thru for me! The dealership is professional, friendly, and very helpful. Everyone works as a team and aim to please. Its a pleasure doing business there! More

I have had my car serviced at this dealership several times. Every time, my experience has been terrific. The employees are always friendly, courteous, prompt and incredibly helpful. Everyone from th times. Every time, my experience has been terrific. The employees are always friendly, courteous, prompt and incredibly helpful. Everyone from the techs to the mechanics to the office staff work well together as a team. Although I always think the prices are expensive, I believe they are comparable to other competitor dealerships. Mr. E. Rebollo has been my service liason a couple of times and he is great about calling me to discuss service, price, options and is always prompt in returning my calls to him. I highly recommend service at this dealership. More

Was very pleased with the whole experience. The pricing was competitive and the ease of the transaction was very helpful. Chip McCarty took care of all the details and the vehicle was presented in perfect was competitive and the ease of the transaction was very helpful. Chip McCarty took care of all the details and the vehicle was presented in perfect condition. I would highly recommend this dealership. More

I should be the next Herb Chambers Poster Child...everything there is fantastic!!! They made me feel very special...the salesman, manager,and finance person. I absolutely love my new car and Child...everything there is fantastic!!! They made me feel very special...the salesman, manager,and finance person. I absolutely love my new car and color metallic quartz blue Mercedes Benz C300 LS...THANK-YOU More

I had one of the best experiences EVER at Herb Chambers earlier this week. I mean, they are always really professional and courteous, however this time they went all out for me. I needed to have my car ser earlier this week. I mean, they are always really professional and courteous, however this time they went all out for me. I needed to have my car serviced, and had to change the date I dropped off the car twice. Julieth, not only had the loaner car waiting for me, but she also kept me informed every step of the way on the status of my car. When I dropped off the loaner two days later, I was in and out in about 5 minutes, really AWESOME. They told me they washed my car, but it almost looked liked they waxed it, it was so clean. I am not sure what kind of Kool-Aide Herb Chambers has his employees drinking, but I say keep drinking...you guys are doing a great job! More