Mercedes-Benz of Boston

My experience at Mercedes Benz Boston was simply terrific from beginning to present. I am the proud owner of a 2011 C300 Sport Sedan. My salesperson, Keith Robinson, was extremely professional and took fan from beginning to present. I am the proud owner of a 2011 C300 Sport Sedan. My salesperson, Keith Robinson, was extremely professional and took fantastic care of me. During my initial visit to the dealership, we went over both pre-owned and new vehicle availability and options. He took the time to explain the costs and benefits for each course of action/vehicle and answer the numerous questions I had. Keith and I took a test drive in a pre-owned C-Class and then sat in a few different vehicles with different accessory packages to get the feel of each different option. Patience and professionalism were exhibited at all times, but especially when it came time to value my trade-in (a rather unique vehicle, a Land Rover Defender 90). Even though there was no Blue book value to be found, Keith and the staff worked hard to find an accurate valuation (eventually contacting the Herb Chambers Land Rover Dealer for expert advice). Throughout the entire process, I never once felt any pressure or adversarial-type relationship. I felt always that I had a partner in Keith who was simply trying to assist me in finding the best vehicle (or not) to fit my particular situation. Keith and the staff at MB Boston were efficient and professional. They also were very accommodating to my unique schedule, including offering drop-off/pick-up service at Logan airport after I had traded in my car and before taking delivery of my new C-Class. I highly recommend Mercedes-Benz of Boston. Though I am sure all sales personnel are great, ask for Keith. You will not be disappointed. Best regards, SMV More

My wife and I have recently purchased our 2nd (newer) used Mercedes from Herb Chambers Boston, and have had the pleasure of being helped by Steve Schepisi who was a lovely guy. Car salesmen, as we all k used Mercedes from Herb Chambers Boston, and have had the pleasure of being helped by Steve Schepisi who was a lovely guy. Car salesmen, as we all know, don't always have the best reputations, but our last 2 experiences with the Boston dealership and Steve were standout. Steve himself was low-key, but extremely helpful, straightforward, and attentive without being in the least bit pushy...(We don't like pushy). Herb Chambers is to be complimented for hiring someone who is genial, humorous and engaging--but, at the same time very sharp and knowledgible about the products. In both cases, by the way, we traded in our old cars (one time, a mercedes, this last time a Volvo wagon, and were certain that our prices were market value and fair. Can't recommend them enough. My next purchase will be a 550 Sedan, and Steve will be our guy. I won't give my name and phone # on this site, but if anyone should wish to speak with me, please feel free to contact Steve and he can put you in touch with me. PDF More

It is not often that a customer can identify and name It is not often that a customer can identify and name individuals that treated them with respect, courtesy, and upmost professionalism. However, It is not often that a customer can identify and name individuals that treated them with respect, courtesy, and upmost professionalism. However, this is what I experienced when I purchased a vehicle at Mercedes-Benz of Boston. The staff members worked to ensure that my needs as a customer and the needs of the business were jointly met, resulting in a win/win for both of us. I believe leadership starts at the top and that success is measured one customer at a time. Mr. Herb Chambers, your employees clearly follow the example you set and for that I thank you. Kind regards, Sheryl More

Mr. Thomas Parker gave us the attention to detail that we requested and his honesty and integrity show throughout the process. I want to thank Mr. Thomas Parker for a very smooth transaction and also my wif requested and his honesty and integrity show throughout the process. I want to thank Mr. Thomas Parker for a very smooth transaction and also my wife is very happy with the purchase we made. One more thing - the service is first in class! More

I have a home in Maine, Florida, and Northern Virginia. By far, this is the best Mercedes-Benz dealership I've ever purchased from with Tampa being the absolute worst. Other dealers (especially Tampa) sho By far, this is the best Mercedes-Benz dealership I've ever purchased from with Tampa being the absolute worst. Other dealers (especially Tampa) should benchmark off from this dealership. A+++ More

I was in the market for two new cars. I compared multiple dealers and in the end I chose a car and a dealer that was more expensive simply because of the professionalism that I received. Herb Chambers Merced dealers and in the end I chose a car and a dealer that was more expensive simply because of the professionalism that I received. Herb Chambers Mercedes staff handled ever step of the sales process in a manner that allowed me to make a confident and educated decision. I would recommend anyone looking for a vehicle to contact Thomas Parker at Herb Chambers Mercedes Sommerville MA. You will find Mr. Parker and the rest of the staff knowledgeable and easy to work with. More

I am a true pain and Mark stayed late and worked with me. He was great. He dropped of the car to me and went over everything. Mark knows the cars like the back of my hand and I am looking forward to getting He was great. He dropped of the car to me and went over everything. Mark knows the cars like the back of my hand and I am looking forward to getting another car from him in 33 months! He was easy to work with and I am not so it was a great deal !! More

My salesperson Mr. Raj Bowry was great, very friendly and educated, I'd highly recommend him. Raj listened and made sure that he would get me the best car with the best additional options for the best pric educated, I'd highly recommend him. Raj listened and made sure that he would get me the best car with the best additional options for the best price. We’ve bought a few cars for my husband and my kids in the past and finally it was time to get my dream car and we can truly admit that our experience with Herb Chambers Mercedes-Benz of Boston is definitely the best experience. And lastly my husband confessed that I was right in purchasing a MB . My car is perfect and so beautiful!! Thank you so much to Raj!!! For anyone who is interested in purchasing a Mercedes, please just save your time and reach out to Raj Bowery from Herb Chambers Mercedes-Benz of Boston. I'm sure he will do his best in assisting with this process. More

Just got my 4th Mercedes from HCMC of Boston - the sales and service that I have received over more than 10 years there is excellent. My sales person is Chip McCarty. He and the entire team there work har and service that I have received over more than 10 years there is excellent. My sales person is Chip McCarty. He and the entire team there work hard to be the best and they deliver for their customers. The facilites are being updated with customer service and comfort in mind. Don't buy or lease a Mercedes without checking with them!! More

Mark Ames is an amazing sales person. I would highly recommend him to anyone and everyone! He goes above and beyond to make sure the experience is delightful. If you are thinking of leasing or purchas recommend him to anyone and everyone! He goes above and beyond to make sure the experience is delightful. If you are thinking of leasing or purchasing please give Mark Ames a call at Mercedes of Boston in Somerville and prepare to be "WOWED"! More