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Mercedes-Benz of Boston

Somerville, MA

4.9
2,334 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,334 reviews

March 30, 2013

THOMAS PARKER is a great sales person. He always goes above and beyond to ensure that his customers are 100% satisifed! This is why we keep coming back to this dealership eventhough we are out of the are More

by dominik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Parker
Apr 01, 2013 -

Mercedes-Benz of Boston responded

Dominik, I sincerely appreciate your awesome five-star review! I’m so pleased we were able to provide you with a vehicle that met all of your needs. Everyone here at Mercedes-Benz of Boston strives to provide an attentive and enjoyable environment, making the new vehicle purchase experience enjoyable. I am so pleased your experience exceeded your expectations and I know Thomas will sincerely appreciate your kind words. We value your patronage and look forward to serving you again. Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

March 22, 2013

Kyle is fantastic. He took the time to walk me through the complex Audi control system until I was comfortable with it. He was able to provide detailed advice on my pre-owned Audi even though he's working More

by 6387anonymous6387
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Mar 25, 2013 -

Mercedes-Benz of Boston responded

I sincerely appreciate you taking the time to share your experience with Kyle here at Mercedes-Benz of Boston. I'm thrilled to hear he was able to assist you with your Audi and provide you with such a pleasant experience. We strive to provide all of our guests with the best customer experience and Kyle is truly a testament to that. I'll be sure to share your encouraging words with him. Thank you for your patronage and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

March 20, 2013

It was a pleasure working with Gina, she is very personable and genuine qualities that are difficult to find in the typical sales person. Even when we hit a glitch and I am a very demanding consumer More

by aoh366@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 21, 2013 -

Mercedes-Benz of Boston responded

Thank you for taking the time to share your experience at Mercedes-Benz of Boston! I’m honored by your very kind words. We strive to provide each guest with the best customer service and I’m thrilled you’ve recognized Gina’s hard work. I will be sure to share your encouraging words with her. Thank you for your patronage and we look forward to serving all of your automotive needs for many more years to come. Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

March 18, 2013

I just picked up my new CLS 550. This is my second car from Mercedes Benz of Boston, but it was the first time I worked with Gina Julian. She completely restored my faith in car buying. I was very impre More

by schatzie02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 19, 2013 -

Mercedes-Benz of Boston responded

Congratulations on your new Mercedes-Benz CLS 550! Just in time for Spring. Thank you for taking the time to share your experience at Mercedes-Benz of Boston. I'm thrilled to hear we were able to provide you with such a pleasant experience! We strive to provide each guest with the best customer service and Gina is truly a testament to that. I'll be sure to share your encouraging words with her. Thank you for your patronage and we look forward to serving all of your automotive needs for many more years to come. Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

March 18, 2013

I had a great expereince with my sales rep Kyle Dailey. I had found the car on Cars.com and then pursued it at Herb Chambers. I can't say enough about Kyle, he was so professional and knowledgeable.... he su More

by lmidland
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 19, 2013 -

Mercedes-Benz of Boston responded

Linda, Thank you for taking the time to share your experience with Kyle here at Mercedes-Benz of Boston. I'm thrilled to hear we were able to provide you with such a pleasant experience. We are fortunate to have Kyle on our team, as he truly understands what excellent customer service is. I'll be sure to share your encouraging words with him. Thank you for your patronage and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

March 15, 2013

Gina Julian is certainly the star of this dealership. She is accommodating, understanding, and most importantly, is a woman of her word. Gina went out of her way to ensure we received exactly what we we More

by hctruong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 15, 2013 -

Mercedes-Benz of Boston responded

Congratulations on your new Mercedes-Benz S550 aka “Gina”! I sincerely appreciate you taking the time to share your experience with Gina here at Mercedes-Benz of Boston. I'm thrilled to hear we were able to provide you with such a pleasant experience and a vehicle that met all of your needs. We are fortunate to have a great team who truly understand what excellent customer service is. I'll be sure to share your encouraging words with her. Thank you for your patronage and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

March 12, 2013

I leased a 2013 C300 5 months ago and I wanted to share with you how well I was treated by Maged. His knowledge and presentation of the product was very impressive and is the whole reason I leased a Merced More

by Lfedele15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 12, 2013 -

Mercedes-Benz of Boston responded

Congratulations on new 2013 Mercedes-Benz C300! I'm thrilled to hear how happy you've been with your experience at Mercedes-Benz of Boston. A terrific guest experience is what we aim for each and every time and Maged and Chadi are truly a testament to that. I'll be sure to pass on your kind sentiments. Thank you for purchasing your truly awesome Mercedes-Benz C300 from us. And, thank you for being a very valued clients! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

March 11, 2013

We recently leased a GL450 with Gina. It was our first Mercedes and Gina was terrific. She was extremely pleasant and informative, and made the car buying experience painless and, indeed, enjoyable. Gin More

by levittpk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 12, 2013 -

Mercedes-Benz of Boston responded

Congratulations on your new Mercedes-Benz GL450! I sincerely appreciate you taking the time to share your experience at Mercedes-Benz of Boston. I’m so honored by your kind recommendation. We strive to provide our valued guests with the best customer experience and I know Gina will appreciate your recognition of her hard work. Thank you for your patronage and we look forward to serving all of your automotive needs in the future. Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

Mar 12, 2013 -

Mercedes-Benz of Boston responded

Congratulations on your new Mercedes-Benz GL450! I sincerely appreciate you taking the time to share your experience at Mercedes-Benz of Boston. I’m so honored by your kind recommendation. We strive to provide our valued guests with the best customer experience and I know Gina will appreciate your recognition of her hard work. Thank you for your patronage and we look forward to serving all of your automotive needs in the future. Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

March 11, 2013

My husband and I were looking to upgrade our vehicle to accommodate our expanding family. Jeff was extremely helpful and patient with us (and our very active 16 month old) during the whole process. The c More

by erinmauro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Tucker
March 10, 2013

Best experience ever, very professional, extremely knowledgelabe, great service. The car was spotless, very clean as promised. Sales consultant was very helpfull and be knew all about the car and too More

by Galluccis
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maged Armanious
Mar 11, 2013 -

Mercedes-Benz of Boston responded

I'm thrilled to hear how happy you are with your experiences at Mercedes-Benz of Boston. A terrific guest experience is what we aim for each and every time and Alex is truly a testament to that. I'll be sure to pass on your encouraging words. Thank you for your patronage and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

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