
Mercedes-Benz of Boston
Somerville, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,331 reviews
Thanh Nguyen did great job and made my buying expereince pleasant and refreshing. He took care of necessary repairs and even ordered new car mats. He ordered extra key and shipped to my home. He went over d pleasant and refreshing. He took care of necessary repairs and even ordered new car mats. He ordered extra key and shipped to my home. He went over details of cars, service requirement and followed up to check on the car's performance. Prior to this I bought another car from Herb Chambers (Audi Burlington) where the expereince was very bad. More
I saw an vehicle online at Herb Chambers Mercedes of Boston. I walked in and Georgina introduced herself as my salesperson. My experience with her could not have been any better. There were a few minor Boston. I walked in and Georgina introduced herself as my salesperson. My experience with her could not have been any better. There were a few minor issues which we caught and she made sure that they were addresses immediately and appropriately Georgina could not have been any more communicative, accountable, accommodating or more pleasant. I have worked with many sales folks over the years but Georgina is the best I have encountered. I know I will be taken care of yet again when I visit her down the road for my next vehicle purchase and would recommend her to anyone I know. More
Georgia was great! Very pleasant transaction. Was happy both with the price of the vehicle and my trade. I will definiitely purchase from her again and would highly recommend her to others. both with the price of the vehicle and my trade. I will definiitely purchase from her again and would highly recommend her to others. More
Keith Robinson was exceptional in helping me to select the right car for me and my busy family. He was very knowledgeable about Mercedes-Benz safety features (my main concern) and patiently answered my m the right car for me and my busy family. He was very knowledgeable about Mercedes-Benz safety features (my main concern) and patiently answered my many questions. Once I selected a car, the buying process was simple and stress-free. Keith is a true professional! I look forward to working with him again when I buy my next Mercedes-Benz. More
I just wanted to relay a positive experience I had today at Herb Chambers Mercedes. I went in today to look at a used Chrysler Town and Country. I inquired on the internet if the vehicle was still availab at Herb Chambers Mercedes. I went in today to look at a used Chrysler Town and Country. I inquired on the internet if the vehicle was still available, and received a quick response from Dana. I made the 40 minute drive down and was met by Salesman Thomas Parker. I can tell you the experience was low pressure, and I appreciated the time Thomas Parker spent with me going through the vehicle even though I wasn't there to buy a Mercedes. I have never had a mini van and we spent time going through the multiple seating configurations which were not easy to do. Although we were unable to come to an agreement on the price, I felt Thomas was understanding to my needs as a customer and attempted to help me meet those needs. He is the type of salesman you would hope to get any time you walk into a dealership. I appreciate a salesperson who is listening to what your trying to accomplish, and not trying to pressure you to buy something you don't want especially when your family is about to increase. Keep up the great work Thomas!!! More
Gina is a very nice and welcoming lady you will feel like home in her mood. she is the best. Great personality and very patient. Excellent car buying experience. Highly recommended. home in her mood. she is the best. Great personality and very patient. Excellent car buying experience. Highly recommended. More
My lease with Audi was up and I was determined to find another car soon - my husband suggested that we go to Herb Chambers - the moment we drove in we were greeted by the most incredibly friendly young wo another car soon - my husband suggested that we go to Herb Chambers - the moment we drove in we were greeted by the most incredibly friendly young woman, Georgina. I typically do not enjoy the whole process of going to car dealership and taking test drives. Georgina encouraged me to do so and I landed up on Route 93 and fell in love with the GLK - Georgina worked so hard to find me the perfect car to fit my needs. She succeeded and we leased a new car - I am thrilled and can't wait to drive my new white Mercedes. Were it not for Georgina, I would be wandering around what to do next. She was simply marvelous particularly during a period of great stress in my life. I would highly recommend that anyone seeking a Mercedes, seek out Georgina. More
Thomas Parker was the salesman who met me at the dealership as i called in to set up an appointment to purchase a new Mercedes 550 GL i would grade Thomas as the best automobile dealer that i have dealership as i called in to set up an appointment to purchase a new Mercedes 550 GL i would grade Thomas as the best automobile dealer that i have ever worked with his knoledge of the vehicles and his personality made for an excellent buying experience. Because of Thomas i was able to buy a vehicle and he has followed up on the weekend to make sure i am enjoying the car Thomas has a customer for life Sincerly David Crowley More
My husband and I recently purchased an E 350 and were very pleased with the enitre process. Thanks to Jeff for being helpful and making it very easy and comfortable. Rita Malloy very pleased with the enitre process. Thanks to Jeff for being helpful and making it very easy and comfortable. Rita Malloy More
After doing my research on the car I was interested in, I contacted Mercedes-Benz of Boston and spoke with Jen Somerville. Jen was helpful and knowledgeable and after our conversation ended, I just knew thi contacted Mercedes-Benz of Boston and spoke with Jen Somerville. Jen was helpful and knowledgeable and after our conversation ended, I just knew this was the dealership to work with. So, I called her back and told her I was on my way to Boston from the Hartford, CT area. While on my way, Kyle Dailey called to tell me he'd be working with me when I arrived. When I got there, Kyle was already outside to greet me and the rest was history. Before even getting into the car to test drive it, Kyle was already pointing out the safety features that a Mercedes is built with. During the test drive, he continued to point out all the features the car had to offer. I quickly got to know Kyle and came to realize his passion for cars is the reason he is so knowledgeable about them. He enjoys his work and really makes you feel comfortable about your purchase - no pressure what so ever. My experience with Mercedes-Benz of Boston was second to none, and I left that day with such a good feeling. That great experience continued with follow-up calls from Kyle, and we still keep in touch. Would I recommend Kyle and Mercedes-Benz of Boston to friends and family? You bet... I already have many times! More