Mercedes-Benz of Boston

How did I make the switch? I was a loyal BMW customer for the last 15 years, drove 3, 5, and 6 series. Never thought I'd switch but I finally switched to Mercedes! Two things made me switch: The gorgeous CLS the last 15 years, drove 3, 5, and 6 series. Never thought I'd switch but I finally switched to Mercedes! Two things made me switch: The gorgeous CLS and the gorgeously charming, honest, friendly, realistic, and most helpful salesperson Gina Julian. When I first walked in to the dealership the amazingly beautiful white CLS 550 caught my eye and without knowing anything about Mercedes before I wanted to test drive it. To be honest, the first test drive felt strange. It was way too comfortable and smooth. I'm used to and like driving angry cars after all. But Gina spent hours with me even after my first drive telling her I wasn't interested, to help me find a Mercedes that was the right one for me. I test drove another model which was closer to what i'm used to and more in my price range. I appreciated her resilience and taking all the time in the world (more than half her day!) taking me from car to car and explaining all of the benefits, differences etc. I was amazed how much she knew about all these cars and way beyond their look and feel. Next day I went back and shyly asked to test drive the same car I did the day before. Gina made me feel so comfortable and didn't blink once to get me test drive two more cars, again! Her attitude was so refreshing to me. I had called Porche three times and left voicemails telling them I was interested in the Panemera and never even got a call back! And when I went there in person I waited in the parking lot for 45 minutes until someone finally said sorry all of our salespeople are busy! What I got from Gina and Mercedes was that everyone was so proud of their product, proud of working there, and really giving everyone the VIP treatment. They are so proud that Gina took me to even to the service area to show me how good they take care of the cars. I was shocked to see how clean it was. I'm not kidding, you could eat from the floor! I was sold at that point that I wanted to get a Mercedes to be a part of this family. Now I had to find the right car! What I respected the most was that Gina showed me so many cars even ones that were almost half of my price range. This is a true great salesperson who is so confident to find the right car that they are not trying to take advantage of you. After spending another half of her day with me, I settled on the CLS 550 which was the first car I saw there and fell in love with. Everyone was fantastic, very friendly, respectful, and helpful. Above all, Gina was amazing and went above and beyond to make sure that my experience of buying a car from Mercedes was a unique, special and an unforgettable one! Gina made it so easy. What sometimes can be a gruesome experience buying a car, was turned into an experience that I will not forget. The only sad thing is now I won't have a reason to go back and hang out at the Mercedes dealer which was so much fun. Well maybe I'll stop by just to say hello and get a free ice cream or two that they offer to everyone at the door! More

I was interested in buying a new car and Gina really helped me out. I have had my car for a few months now and she still checks up that everything is ok and responds my emails immediatly answering all m helped me out. I have had my car for a few months now and she still checks up that everything is ok and responds my emails immediatly answering all my questions. She's amazing! More

Excellent experience overall. I arrived at the dealership to "look" at Mercedes and was so impressed with the quality of the vehicle, the service and Gina, I signed up. I recommend her and the dealership! to "look" at Mercedes and was so impressed with the quality of the vehicle, the service and Gina, I signed up. I recommend her and the dealership! More

Gina was very helpful in finding a model that would specifically fit my needs. She worked diligently to get me the best deal possible and made the overall experience less time consuming and more enjoya specifically fit my needs. She worked diligently to get me the best deal possible and made the overall experience less time consuming and more enjoyable. She even offered Herb Chambers car service for my personal diligences while the car was being prepared for delivery. More

Georgina was very easy and enjoyable to work with. I went to Mercedes-Benz of Boston to look at a specific car and Georgina made sure I was happy and satisfied with my purchase. I will definitely recommend h to Mercedes-Benz of Boston to look at a specific car and Georgina made sure I was happy and satisfied with my purchase. I will definitely recommend her to anyone looking to purchase a vehicle. More

Kyle was excellent to work with. He is professional, friendly and reliable. He made my experience buying a new Mercedes much more pleasant than I had expected. friendly and reliable. He made my experience buying a new Mercedes much more pleasant than I had expected. More

Gina was extremely helpful and fun to deal with from start to finish of the sales process. And after the sale was complete, she has been helpful in assisting me to get questions answered and some small start to finish of the sales process. And after the sale was complete, she has been helpful in assisting me to get questions answered and some small repairs/changes done. She is the best! More

This dealership defines "World Class". The Mercedes brand stands for quality, safety and comfort, all-in-all the best of the best. Herb Chambers of Boston has brought together a world class t Mercedes brand stands for quality, safety and comfort, all-in-all the best of the best. Herb Chambers of Boston has brought together a world class team of sales and service professionals that live up to the Mercedes Brand, the best of the best. I interacted with the dealership manager, the sales and finance staff and this group combines ethical values with professionalism. If you are considering the purchase of a Mercedes Benz, deal with the very best there is, best Herb Chambers of Boston, they put the customer first! I can not say enough good things about this dealership! When I purchased my Mercedes CLS 550 I knew I had made the right choice, for now and the future. Thank you Herb Chambers for creating a great team, they are the "Mercedes" of dealership personnel! More

Purchasing our new car at Mercedes Benz of Boston was an incredibly pleasant experience! We had a very particular car in mind (model, color, package add-ons, etc.) and Gina Julian worked patiently with us incredibly pleasant experience! We had a very particular car in mind (model, color, package add-ons, etc.) and Gina Julian worked patiently with us to get us exactly what we wanted! She is friendly, knowledgable and so helpful to her customers! Delivery of our ML350 went smoothly and we are very happy customers. We are so satisfied, Gina and the other staff at Mercedes Benz are now helping us shop for another car for our son as well! More

Gina julian was an excellent sales person! She went above and beyond with every step of the process. I have bought a lot if cars I wish Gina was at every dealership I went to. She is professional and very kn and beyond with every step of the process. I have bought a lot if cars I wish Gina was at every dealership I went to. She is professional and very knowledgable. I will refer all my friendsand family to her! More