Mercedes-Benz of Boston

Always a pleasure shopping at Herb Chambers! I had searched on the website to find a Certified Pre-Owned Mercedes SUV. I currently own a CLK430 that I'll probably never part with - it's a beauti I had searched on the website to find a Certified Pre-Owned Mercedes SUV. I currently own a CLK430 that I'll probably never part with - it's a beautiful car and fun to drive. I drove into the Boston store to see the SUV in person. When I walked through the door, I was greeted by my salesperson, Thanh Nguyen. Thanh was a pleasure to work with from start to finish. Buying a vehicle can be a stressful experience - for me, it was a little more stressful this time. I lost my husband very suddenly and unexpectedly in October 2013 - this was my first major purchase since then. Thanh went out of his way to be very patient and answer all of my questions clearly and carefully. The vehicle I had initially been interested in was very nice but too small for my needs. Thanh explained the differences in each of the models to me and then showed them to me so that I could visually put together what he had explained. I settled on the ML350 and he found the perfect one for me. It had only been at the dealership for 4 days and he went out of his way to find it for me, show it to me, explain everything about it, and test drive it with me. I was sold. Thanh made all the paperwork a breeze - he's a very organized and results driven person. I feel very fortunate to have had the opportunity to work with someone so pleasant and knowledgeable. Herb Chambers will always be my dealer of choice for vehicle purchases. And, I would specifically request Thanh again as my salesperson! More

5 Star Service! My husband and I went in to look around and left with a new lease and raving about the amazing service we received! I am certain that if the service My husband and I went in to look around and left with a new lease and raving about the amazing service we received! I am certain that if the service had not been as STELLAR as it was... We would still be shopping around! Thank you so much Thomas for the wonderful experience and the sweet car! You are the reason we will keep coming back! More

best experience ever I have been a client for many years, and I will always remain one, as the level of service and knowledge is unsurpassed. My salesperson Maged kept me I have been a client for many years, and I will always remain one, as the level of service and knowledge is unsurpassed. My salesperson Maged kept me informed of the progress of my order and when the can came he showed me the features that I did not know that the car had. If you are shopping for a new Mercedes then this is the dealership that you need to go to. More

Easy car buying experience I just left with my new C300 and I couldn't be happier. I didn't go in to buy a new car, actually was having mine serviced and inquiring about the le I just left with my new C300 and I couldn't be happier. I didn't go in to buy a new car, actually was having mine serviced and inquiring about the lease end process. Jeff was personable and suggested he run the numbers to get into a newer car for the same price or better. I didnt' think he could so I said fine go ahead, and I walked out with a new car! He was very knowledgeable about the cars, listened to the things I liked and disliked about my current car and found me the perfect one in all under an hour. Overall, most impressive was how quick and easy the entire process was and I will definitely recommend Jeff to others and for my next purchase! More

In January of 2009 i happened to be driving by MB of Boston and decided to stop in to see the latest from Mercedes Benz. I was impressed with all of the sales staff going about their business and not at Boston and decided to stop in to see the latest from Mercedes Benz. I was impressed with all of the sales staff going about their business and not attacking me with ( what brings you by today, or great deal on this car today, or can i help you here's my card call me anytime, etc ). I decided to get some further info on a C-300 on the floor so i went over to a sales associates desk and asked for some help, the sales assc said very professionally i am with another customer please excuse me and i will get you some help. I decided to wait for that particular associate to finish with his customer because in my past experiences with car sales most others would have said i am with someone take a seat and i will be right with you . I waited for him and have been going back to him since. The sales associate is Thomas Parker and he has provided me with complete satisfaction on all my purchases since 2009. I have just recently purchased in April 2013 an S-550 and my experience was excellent from all involved because Thomas made sure that the day of the purchase and especially the day i picked it up was to be my special day. The Mercedes Benz is an excellent vehicle and requires high caliber people to sell them, and service them, and in my opinion Thomas Parker is a perfect fit polite, knowledgeable, always there, and honest. Anthony Pasquale More

The overall experience at MB of Boston was excellent. From the initial greeting to the final instructions of the delivery phase, our buying experience was friendly, informative and thorough. The sales r From the initial greeting to the final instructions of the delivery phase, our buying experience was friendly, informative and thorough. The sales representative I worked with, Jeff Tucker, was very professional. He was extremely responsive and made the sales experience easy and efficient. His knowledge of the vehicle along with his understanding of our needs made for an excellent experience. Highly recommend MB of Boston and Jeff! More

2014 S550 purchase My husband and I have been purchasing Mercedes from Chambers Motors and Flagship for over fifteen years. We have always had a good experience. But, th My husband and I have been purchasing Mercedes from Chambers Motors and Flagship for over fifteen years. We have always had a good experience. But, this time was exceptional. Gina Julian is just a delight. She is very professional and knowledgeable. She explained every inch of the car in detail and made it so easy to understand. I only hope she is available the next time we buy a new car. More

Georgina is #1! Georgina was a pleasure to work with. I have purchased many cars over the past few years and this was probably my best buying experience! Georgina was a pleasure to work with. I have purchased many cars over the past few years and this was probably my best buying experience! More

Excellent first purchase! I just got my first car from Gina at Mercedes Benz. I'm a student so I didn't have a car to get there. She picked me up and brought me to the store. H I just got my first car from Gina at Mercedes Benz. I'm a student so I didn't have a car to get there. She picked me up and brought me to the store. Helped me pick out the right car for me and I love it. She was honest and knowledgable. I highly recommend her. Outstanding first experience! Could not have been easier and I love my car! More

I bought a GLK250 from Mercedes-Benz Of Boston and worked with Alex Fine. He is a caring sales consultant and did amazing job in closing the deal, getting vehicle of my choice from an out of state dealership with Alex Fine. He is a caring sales consultant and did amazing job in closing the deal, getting vehicle of my choice from an out of state dealership and getting the paperwork done ASAP. Alex not only matched the price that I had in my mind, he also helped me in getting the vehicle couple of days earlier than promised date and stayed till late evening to make sure I pick up the car on the day I wanted. He was also very responsive to emails and any voice messages left for him. I find myself lucky because I closed the deal with the very first sales person I met, once I decided to visit near by dealerships. Of course credit goes to Alex. Great person to work with, professional and courteous in every way. In my book very highly recommended. More