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Mercedes-Benz of Boston

Somerville, MA

4.9
2,307 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,307 reviews

May 21, 2014

Paulo Castro- 5 Star Experience! I had an existing lease with Mercedes and was considering changing to BMW just for some change. I quickly changed my mind as soon as I met Paulo Castr More

by blakelyFaiella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 21, 2014 -

Mercedes-Benz of Boston responded

Thank you so much for sharing your superb opinion about Paolo! I'm so happy to hear that you had such a great experience at our dealership, especially while working with Paolo. He is absolutely an asset to our team and I will make sure your compliments are heard. Enjoy your new Mercedes-Benz and we look forward to your next visit! Kind Regards, Jeff Davis General Manager Mercedes-Benz of Boston

May 20, 2014

Mercedes Benz of Boston Purchasing our Mercedes was simple, quick and quite pleasant. No stress. Georgina Stavropoulos is knowledgeable, upbeat, friendly and so helpful. S More

by jfiorepap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgina Stavropoulos
May 21, 2014 -

Mercedes-Benz of Boston responded

Thank you for taking the time to post your thoughtful recommendation. Our focus, at Mercedes-Benz of Boston, is to provide our guests with the best customer service and a truly enjoyable experience. I’m so pleased to hear that Georgina provided you with exactly that. Thank you again and we look forward to serving your automotive needs in the future! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

May 20, 2014

An exemplary experience Herb Chambers was right on when he put up his new billboards. No screwing, no hand wringing, just a great shopping experience. I had the pleasure of w More

by JerryAborn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Tucker
May 21, 2014 -

Mercedes-Benz of Boston responded

Thank you, Jerry, for taking the time to give Bo and Jeff this awesome five-star review! Everyone here at Mercedes-Benz of Boston strives to provide an attentive and enjoyable environment, making the car buying experience enjoyable. I am so pleased your experience was an A+ and I know Jeff and Bo will appreciate the great recommendation. We value your business and look forward to the opportunity to serve your automotive needs for many more years to come! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

May 05, 2014

Top Notch Service and Sale Experience Georgina and the management team at Chambers are true professionals. Courteous, understanding and willing to take the time to answer questions, review More

by kosta10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgina Stavropoulos
May 06, 2014 -

Mercedes-Benz of Boston responded

Thank you for this terrific review! I’m so glad that you had such a pleasant experience with Georgina and our team. We value your feedback and appreciate your great recommendation. Happy driving and we look forward to the opportunity to serve your automotive needs for many more years to come. Best, Jeff Davis General Manager Mercedes-Benz of Boston

May 01, 2014

Amazing car experience. I appeared at Mercedes Benz of Boston after test driving several other brands of cars. I was fortunate when Alex Fine came up to me and started to in More

by greatcar123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOHN WINTERLE, Alex Fine
May 05, 2014 -

Mercedes-Benz of Boston responded

Thank you for taking the time to share your experience with Alex here at Mercedes-Benz of Boston. We are so fortunate to have such wonderful customers and it's feedback like yours that lets us know our team is doing something right. I know Alex will appreciate your kind words. We truly value your business and look forward to serving all of your automotive needs for many more years to come! Best, Jeff Davis General Manager Mercedes-Benz of Boston

April 30, 2014

Great experience I am a multiple car buyer from this dealership. Chip McCarty, my sales consultant, is always ready when I arrive, my paperwork at hand, and actual car More

by sherwoodhughes99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip McCarty
Apr 30, 2014 -

Mercedes-Benz of Boston responded

Thank you for sharing your recent experience with Chip here at Mercedes-Benz of Boston. I’m glad that Chip was able to assist you again with finding a vehicle that met your needs and that we delivered on our promise of a first-class experience throughout. Thank you for your great recommendation and we look forward to serving your automotive needs for many more years to come! Kind Regards, Jeff Davis General Manager Mercedes-Benz of Boston

April 30, 2014

My Experience I was referred to Umer Iqbal through a personal friend. Having now dealt with Umer for several months through the purchase of my new GL 450, I found More

by abkatz7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Umer Iqbal
Apr 30, 2014 -

Mercedes-Benz of Boston responded

Thank you for taking the time to give our team this awesome five-star review. Everyone here at Mercedes-Benz of Boston strives to provide an attentive and enjoyable environment, making the new car purchase experience enjoyable. I am so pleased your experience exceeded your expectations and I know Umer and Maged will appreciate the great recommendation. We value your business and look forward to the opportunity to serve your automotive needs for many more years to come! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

April 23, 2014

New Mercedes purchase. This is the ninth car that we have purchased from Chip McCarty at Herb Chambers Mercedes. Every time has been a pleasure. Chip is professional, frien More

by AAbate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip McCarty, Chip McCarty
Apr 25, 2014 -

Mercedes-Benz of Boston responded

Thank you for your kind words regarding your experience with Chip. I'm so glad to know that he was able to assist you with your 9th purchase and aided in making it a smooth and easy process. Chip truly understands how to make the car buying experience a joy! We value your business and look forward to serving your automotive needs for many more years to come. Kind Regards, Jeff Davis General Manager Mercedes-Benz of Boston

April 17, 2014

Alex Fine This was my third Mercedes Benz and my tenth time leasing a car. Alex was great to work with and very upfront, he followed up on my purchase making su More

by zosherafatain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Fine
Apr 18, 2014 -

Mercedes-Benz of Boston responded

Thank you for taking the time to share your experience with Alex here at Mercedes-Benz of Boston. I’m thrilled to hear how happy you are. We value our guests’ feedback and I know Alex will appreciate your encouraging words. On behalf of our entire team here in Boston, we thank you for your business and look forward to serving your automotive needs for many more years to come! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

April 09, 2014

Excellence/Chip/Chambers/Mercedes I have purchased my 7th Mercedes from the most admirable, honest, professional and accommodating salesman at Herb Chamber Mercedes of Boston; Chip Mc More

by quimper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip McCarty
Apr 09, 2014 -

Mercedes-Benz of Boston responded

Thank you taking the time to rate and review your experience with Chip here at Mercedes-Benz of Boston. I'm so pleased to hear that Chip has taken excellent care of you over the years and has made all 7 of your purchases enjoyable. If you have any questions or need any additional assistance, please don't hesitate to contact Chip or myself. We truly value your business and look forward to serving your automotive needs for many more years to come. Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

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