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Mercedes-Benz of Boston

Somerville, MA

4.9
2,307 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,307 reviews

October 02, 2014

Excellent and Always caring service by Thanh Nguyen! We were looking for a small size SUV with a handle that takes a very small power to maneuver. Thanh knew exactly what car we needed, what options More

by choisam20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thanh Nguyen
Oct 02, 2014 -

Mercedes-Benz of Boston responded

I’m so happy that Thanh was able to provide you with a great overall experience. Our goal is to provide every guest with the best customer service and your comments are a true testament to our teams dedication. I will be sure to share your kind words with Thanh. Thank you again and we look forward to serving your automotive needs for many years to come. Sincerely, Jeff Davis, General Manager

October 02, 2014

Efficiency Is What Will Bring Me Back! I moved an hour south of MB of Boston because I got married and had a baby. My lease was up on my car and I needed to trek up north to discuss options More

by Car123123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 02, 2014 -

Mercedes-Benz of Boston responded

Thank you so much for taking the time to share your experience. I'm thrilled that Maged and our Mercedes-Benz of Boston team were able to provide you with a great overall experience. Our goal is to provide every guest with the best customer service and your comments are a true testament to our teams dedication. I will be sure to share your kind words with Maged. Thank you again and we look forward to serving your automotive needs for many years to come. Sincerely, Jeff Davis, General Manager

September 30, 2014

Rob Tinkham- Excellent Customer Service I went to see Rob Tinkham at Mercedes-Benz of Boston after a friend of mine raved about how amazing her experience was. He was extremely knowledgable More

by bkluvr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 30, 2014 -

Mercedes-Benz of Boston responded

I really appreciate you taking the time to leave a review about your experience with Rob. It’s a pleasure to hear that he assisted you and made it a enjoyable time. One of our top priorities is providing exceptional customer care and I'm so proud that this was offered to you during your recent visit. We value your business and look forward to serving your automotive needs for many more years to come. Best, Jeff Davis, General Manager

September 30, 2014

best experience ever We arrived at this dealer on Saturday afternoon ,Maged did a excellent job and within hours we bought the car and finished all of the required paperwo More

by benz2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 30, 2014 -

Mercedes-Benz of Boston responded

It is very kind of you to take the time to share your experience with Maged with others. I am very happy to hear that he did a great job assisting you with your purchase. Enjoy your new Mercedes and we look forward to being able to serve your automotive needs for many more years to come! Sincerely, Jeff Davis, General Manager

September 30, 2014

Another Satisfied Customer It took about 30 seconds to realize that Georgina really knew her stuff when it comes to Mercedes cars. I was a longtime satisfied Herb Chambers BMW More

by debrarose1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgina Stavropoulos
Oct 01, 2014 -

Mercedes-Benz of Boston responded

Thank you, Debra, so much for taking the time to share your experience. I’m thrilled that Georgina and our Mercedes-Benz of Boston team were able to provide you with a great overall experience. Our goal is to provide every guest with the best customer service and your comments are a true testament to our teams dedication. I will be sure to share your kind words with Georgina. Thank you again and we look forward to serving your automotive needs for many years to come. Sincerely, Jeff Davis, General Manager

September 15, 2014

Best of the best! Jasper Abreu at Mercedes-Benz of Boston I'm a very happy customer. I just bought a used Mercedes C320 from Mercedes Benz of Boston and they really exceeded expectations. All the way along, J More

by John Clegg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasper Abreu
Sep 15, 2014 -

Mercedes-Benz of Boston responded

Thank you, John, for taking the time to share your experience with Jasper. I’m thrilled to hear you had such an enjoyable visit. We strive to provide our guests with the best customer experience and I’m thrilled we were able to provide you with exactly that. We appreciate your recommendation and thank you for choosing Mercedes-Benz of Boston for your automotive needs. Sincerely, Jeff Davis General Manager

September 02, 2014

NIce and Great Alex did a fine job getting my car ready, Understand all my needs and tries his best to get my dream car. Finally when I am ready to get my car, it wa More

by gchen0618
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Fine
Sep 02, 2014 -

Mercedes-Benz of Boston responded

Thank you for your encouraging words and kind recommendation of Alex. We truly value your business and we look forward to serving your automotive needs for many more years to come. Kind Regards, Jeff Davis General Manager

September 01, 2014

Dennis was extremely helpful! Dennis Saint Aubin was super helpful in helping my mother get a Toyota at another dealership, I just wanted to make sure he got my high praise and cre More

by jeffpierre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Saint Aubin, Dennis Saint Aubin
Sep 03, 2014 -

Mercedes-Benz of Boston responded

Thank you, Jeff, for taking the time to leave this 5-Star feedback for Dennis. I'm so happy to know we were able to assist your mother with her Toyota purchase. We appreciate your recommendation and look forward to the opportunity to assist you again in the future. Jeff Davis General Manager

August 19, 2014

Incredible Experience! I recently bought a Mercedes ML350 from you guys and had the pleasure of working with Jasper Abreu. From the first time we met, he treated me like a c More

by Maria Estrella (MayStar)
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasper Abreu, Jasper Abreu
Aug 19, 2014 -

Mercedes-Benz of Boston responded

Thank you, Maria, for sharing your experience with Jasper. We truly appreciate your business and glowing recommendation here on DealerRater. Please let any of our team members know anytime that we may be of further service to you. Enjoy the beautiful weather and your new Mercedes-Benz ML350! Sincerely, Jeff Davis General Manager

August 16, 2014

Great experience! Georgina was great. She took a lot of time to show us around and walk us through all of the details. She helped to answer all of our many, many questi More

by amberhepner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgina and Umer, Georgina Stavropoulos
Aug 18, 2014 -

Mercedes-Benz of Boston responded

Thank you, Amber, for choosing Mercedes-Benz of Boston as your Mercedes dealer. I’m thrilled to know that Georgina and Umer were able to assist you with finding the perfect vehicle. It was a pleasure being able to assist with your automotive needs and if you need anything further, please don't hesitate to reach out to us. Sincerely, Jeff Davis General Manager

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