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Mercedes-Benz of Boston

Somerville, MA

4.9
2,308 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,308 reviews

April 09, 2015

purchase and delivery of 2015 C300 Picked up new 2015 c300 this week from Jasmin. He didn't sell us. He helped us meet our needs and desires. He was excellent and exceeded our expect More

by david driscoll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 09, 2015 -

Mercedes-Benz of Boston responded

Thank you, Pamela! I sincerely appreciate the time it took for you write this great review about Jasmin. Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit. We thank you for your business and look forward to the opportunity to serve your automotive needs again in the future. Best, Jeff Davis, General Manager

April 09, 2015

Maged is Amazing Maged provided exceptional customer service. The overall experience was amazing and I love my new GLA vehicle. I will definitely recommend Maged and H More

by lauren01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 09, 2015 -

Mercedes-Benz of Boston responded

Thank you, Lauren, for your kind words and for taking the time to share your positive experience with Maged. I'm so glad to know that his efforts made the difference in your car buying experience. We thank you for your business and look forward to working with you again in the future. Kind Regards, Jeff Davis, General Manager

April 06, 2015

My 4th ML's the Charm I thought it was time to buy something different, but then I met Alex. He told me to give him an opportunity to see what the 2015 ML 350 could do,.... More

by Erin G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Fine
Apr 06, 2015 -

Mercedes-Benz of Boston responded

Thank you, Erin! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased Alex was able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, Jeff Davis, General Manager

April 06, 2015

Love my new GLA 250 I was looking for a new MB that had features of my SUV and a sedan and there is was, the GLA 250! I worked with Maged who was great, very friendly, k More

by Karin G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Tucker, Thanh Nguyen
Apr 07, 2015 -

Mercedes-Benz of Boston responded

Thank you, Karin, so much for sharing your superb opinion about Maged, Thanh and Jeff! I'm so happy you're enjoying your new Mercedes-Benz. We value your business and look forward to your next visit. Kind Regards, Jeff Davis, General Manager

April 02, 2015

New C300 2015 - The Dream Car Buying a Mercedes is a dream. Alex Fine from Mercedes Benz Somerville made sure I get my first car a C300 2015 model. To be very honest, if I'm drivin More

by aalarahman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Fine
Apr 02, 2015 -

Mercedes-Benz of Boston responded

I would like to thank you for choosing us for your automotive needs. Your honest opinion can be an invaluable reference for other customers who are in the market, for this reason we really appreciate the time that you have taken for sharing your experience. It is truly a pleasure for us to learn that you enjoyed your visit here. We value your business and we hope to see you again. Kind Regards, Jeff Davis, General Manager

April 02, 2015

Perfect experience to buy a car Thanks to Paolo that I can get my dream car in short time. He is very friendly and efficient. He offer me many options and compared their advantage pr More

by QW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 03, 2015 -

Mercedes-Benz of Boston responded

Thank you for taking the time to share this 5-Star recommendation! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit with Paolo. Thank you for your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Jeff Davis

April 01, 2015

Professional, personal and friendly service. Keith's attention and care was above and beyond. He worked with me one on one to ensure I'd get everything I needed for the best possible price. He t More

by redias738
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Robinson
Apr 01, 2015 -

Mercedes-Benz of Boston responded

Thank you for taking time to write this great review. We realize that customer service is of the utmost importance in our business, so it's rewarding to hear comments like yours. Thank you for the recommendations and we look forward to serving your automotive needs again! Best, Jeff Davis, General Manager

April 01, 2015

dream car Thanks to Paolo Castro he find me the car of my dreams. C300 sport white with red seats! Its my dream car! Paolo was very good all the way. He paired More

by C300 sport
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 01, 2015 -

Mercedes-Benz of Boston responded

Thank you for taking the time to share your recent experience. We appreciate your feedback and enjoy hearing that you had a great experience at our dealership! Paolo is a valued member of our team and I'm so happy to read your wonderful recommendation. Please let us know if there is anything we can assist you with in the future. Best, Jeff Davis, General Manager

March 31, 2015

Bought several cars Dennis has been wonderful to work with. He is very knowledgeable not only about the cars I am interested in but also thoughtfully coached me away fro More

by jeffreygates
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Saint Aubin
Mar 31, 2015 -

Mercedes-Benz of Boston responded

Thank you, Jeffrey, for taking the time to share your encouraging words and kind recommendation of Dennis. At Mercedes-Benz of Boston, we take great pride in surpassing any and all expectations you might have in your vehicle decision. We appreciate your business and look forward to serving your automotive needs for many more years to come! Sincerely, Jeff Davis, General Manager

March 31, 2015

Greats sales man Raj helped me with a few sales very knowledgable about any car on the lot I ask about he also took his time to help ME decide with car had all the fe More

by Green123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raj Bowry
Mar 31, 2015 -

Mercedes-Benz of Boston responded

I appreciate you taking the time to share your experience with Raj. A terrific guest experience is what we aim for each and every time and Raj is truly a testament to that. I'll be sure to pass on your kind sentiments. Thank you for your business and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Jeff Davis, General Manager

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