Mercedes-Benz of Boston

Fabulous Experience-Best Sales Rep I have ever dealt with!!! First i want to thank Jasper for helping me buy the car i always wanted to. Initially my experience with Mercedes benz of boston was not so good. Afte First i want to thank Jasper for helping me buy the car i always wanted to. Initially my experience with Mercedes benz of boston was not so good. After I met Jasper who took the responsibility to help me find the best car in my Budget. I brought a CPO Mercedes c300, 2015. His detail knowledge of all the aspects of the car are unbelievable. I had no hassle in having a dual mind when i went into the store. He made my choices narrow and asking me what kind of Car i would prefer to drive and we came to a conclusion for finalizing on c300. He was very responsive and now he turns from a seller to a good friend. I would always refer any one i know to go meet Jasper for any car purchase in Boston. Thanks a lot jasper for your efforts in letting me buy the car of my choice. Regards, Varun More

A Wonderful Experience We were so impressed by Rob T.'s extensive knowledge of our vehicle. There were many things we would've had trouble figuring out on our own. He was We were so impressed by Rob T.'s extensive knowledge of our vehicle. There were many things we would've had trouble figuring out on our own. He was patient and thorough and extremely helpful on follow up calls and questions as well. Our new car is so beautiful and classy, we just can't imagine driving anything other than a Mercedes-Benz. We enjoy every mile each time we get in it. Again, thank you,Rob, for a truly wonderful experience. More

2015 ML Very good attempt sale representatives. Make you understand all view of the deal They're to explain many times needed for me to understand everythin Very good attempt sale representatives. Make you understand all view of the deal They're to explain many times needed for me to understand everything so I know that I made a right decision More

Seamless Purchase The dealership and Thanh Nguyen made the purchase such a smooth process; it was definitely a pleasant experience. Thanh was very knowledgeable and en The dealership and Thanh Nguyen made the purchase such a smooth process; it was definitely a pleasant experience. Thanh was very knowledgeable and ensured that we were kept informed throughout the process. He was responsive and definitely dedicated to not only the sale, but to the customer. More

An excellent dealer- Thanh I came in to see details about ML350. Thanh is very kind dealer that is easy to talk with and all the information provided by him were so helpful. So I came in to see details about ML350. Thanh is very kind dealer that is easy to talk with and all the information provided by him were so helpful. So, with his excellent service and meticulous description about the ML350, I decided to buy one! More

A Great Car-Buying Experience I've been leasing for a few years now and I'm trying to join the Mercedes family as it's always been my goal to own a Mercedes-Benz like my grandparen I've been leasing for a few years now and I'm trying to join the Mercedes family as it's always been my goal to own a Mercedes-Benz like my grandparents before me. However I am kind of a fanatic when it comes to researching the products I buy and finding the right deals that fit my budget. Dennis Saint Aubin has been extremely cooperative and helpful when it comes to this process. He puts up with my many phone calls, most of which consist of just one or two questions. He is always calling, e-mailing, texting me whenever a deal comes across his desk that he thinks would be the right fit for me, and if it isn't there is absolutely no pressure on his end. Working with him on getting me into a new Mercedes has been a relaxing and fun experience, something that's not too common in the car sales industry. I look forward to the day I drive off the lot in my new car. More

A truly exceptional experience Shortly after my husband died, I was faced with a whole series of car-related questions. I called Rob Tinkham and explained the situation: that I wan Shortly after my husband died, I was faced with a whole series of car-related questions. I called Rob Tinkham and explained the situation: that I wanted to return a leased car, trade in an older car and buy a new, smaller car. It was an overwhelming prospect to me. Rob had all the patience, kindness and professionalism in the world. He walked me through the entire series of transactions. He explained my options--and gave me plenty of options. He took time, answered many, many questions, was available by phone, and found me a beautiful car in the color I mentioned I liked. He was genuinely concerned that I ended up with the right car for me and that the car purchase (the first I had ever undertaken without my husband) was a clear and easy process and that I felt informed at every turn. He was compassionate. I would and will return to him for all car purchases and I would recommend him wholeheartedly to anyone. More

Exceptional customer service Jasper Abreu is what all sales personnel should be about. Knowledgeable in every aspect about the product he is selling. Jasper explained to us in d Jasper Abreu is what all sales personnel should be about. Knowledgeable in every aspect about the product he is selling. Jasper explained to us in detail about the car's features both mechanical and styling. He explained what it would cost, monthly payments, easy transition of registration and plates. Jasper took care of it all, making it easy to do business with Herb Chambers MB dealership. Because of Mr. Abreu I would recommend this dealership to friends and family, the consideration extended to us made us feel very much like preferred customers. Thank you Jasper, it was our pleasure doing business with you! genevieve and ernest sartell More

Great Follow Up The delivery was great -- as expected -- but Rob's attention to following up on post-delivery questions and details was terrific. Responded quickly a The delivery was great -- as expected -- but Rob's attention to following up on post-delivery questions and details was terrific. Responded quickly and thoroughly to all emails. More

Just bought a new GLA250 and love it Driving this car has been loads of fun. We came to the dealership with a GLK350 and decided we wanted something smaller, but not a sedan. The new GLA2 Driving this car has been loads of fun. We came to the dealership with a GLK350 and decided we wanted something smaller, but not a sedan. The new GLA250 is exactly what we were looking for. A bit higher off the road than a sedan, but not as high as the GLK. We get to flex our "sports car" muscles when out on the open highway, and then come back to mature adults for city driving. Rob T. is the best salesperson we've ever dealt with: knowledgeable, friendly, respectful, attentive and accommodating. More