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Mercedes-Benz of Boston

Somerville, MA

4.9
2,307 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,307 reviews

June 19, 2015

The best car buying experience I have ever had. The customer service was fantastic. In fact, the whole atmosphere led to this being the best car buying experience I have ever had. The employees, esp More

by MikeMozzarella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lovette Monteiro, Lovette Monteiro
Jun 19, 2015 -

Mercedes-Benz of Boston responded

Thank you, Mike, for taking the time to share your encouraging words and kind recommendation of Lovette. We believe that exceptional customer service is key and it is great to know that this belief held true through your experience with our team. We appreciate your business and look forward to serving your automotive needs for many more years to come! Sincerely, Jeff Davis, General Manager

June 13, 2015

buying a used car I found a used car on line that was not a Mercedes but at the Mercedes- Benz of Boston. I was introduced to Lovette by the manager and he treated us l More

by drlily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lovette Monteiro, Jeffrey Tucker, Lovette Monteiro
Jun 15, 2015 -

Mercedes-Benz of Boston responded

I’m thrilled to hear how happy you are! We value our guests’ feedback and I know the team will appreciate your encouraging words. On behalf of our entire team here in Somerville, we thank you for your business and look forward to serving your automotive needs for many more years to come! Sincerely, Jeff Davis, General Manager

June 12, 2015

Customer Endoresement of Paolo Castro I am a 15 year customer of Mercedes-Benz of Boston going back to the old 'Herb Chambers' days and have maintained my relationship with the firm due to More

by GTG
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
June 11, 2015

Exceptional buying experience I want to thank Paolo Castro for making the buying experience of my new Mercedes stress free and enjoyable .I highly recommend him and rest of the sa More

by Khan,DDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeffrey Tucker
Jun 11, 2015 -

Mercedes-Benz of Boston responded

Thank you for taking the time to share this 5-Star recommendation! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit with Paolo. Thank you for your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Jeff Davis, General Manager

June 11, 2015

Return to MB of Boston My winter vehicle search ended up here at MB of Boston with Alex, Jeff and Chad. Purchased W204 C63 early this year. I love C63, but I knew it's n More

by Yoshi Baba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chadi Chakar, Jeffrey Tucker, Alex Fine
Jun 11, 2015 -

Mercedes-Benz of Boston responded

We really appreciate you taking the time to leave feedback for our dealership. Here at Mercedes-Benz of Boston, we know the importance of offering customer service that is second to none. A quality car-buying experience is one of our top priorities, and we do everything we can to support our guests. We thank you for your business and look forward to serving your family's automotive needs for many more years to come! Regards, Jeff Davis, General Manager

June 06, 2015

Excellent experience I have been buying autos for over 50 years and I must say dealing with Alex was a wonderful experience. His easy approach to my wife and I was surpri More

by jackmcorman
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
AJ, Alex Fine
Jun 08, 2015 -

Mercedes-Benz of Boston responded

Thank you, Sara and Jack, for taking the time to share this 5-Star recommendation! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit with Alex. Thank you for your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Jeff Davis, General Manager

June 06, 2015

Good sales person. Easy going sales person. Much better than two other mercedes dealer sales person at other dealer. No sales pressure. I would buy or lease again next More

by Jojor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 08, 2015 -

Mercedes-Benz of Boston responded

Thank you for taking the time to share this 5-Star recommendation! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit with Paolo. Thank you for your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Jeff Davis, General Manager

June 04, 2015

a dealership that works as a team I purchased a 2014 mercedes e-350 convertable the car was perfect and what made the deal even better was jeff davis and my salesman randy grassi the w More

by arthur gernt
Recommend Dealer
Yes
Employees Worked With
jeff davis, Randy Grassi
Jun 04, 2015 -

Mercedes-Benz of Boston responded

Thank you, Arthur, so much for sharing your experience with us. It is our goal to offer every customer a personal touch and ensure that we do everything possible to help you leave our dealership happy. We thank you for your business and we look forward to helping with your automotive needs in the future! Best, Jeff Davis, General Manager

June 03, 2015

Excellent experience I have been working with Keith many years now and will continue to. Keith most recently helped me purchase a new G63 and it was a smooth, stress free More

by Mpic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Robinson
Jun 04, 2015 -

Mercedes-Benz of Boston responded

Thank you for your business and we look forward to serving your automotive needs for many more years to come! Sincerely, Jeff Davis, General Manager

June 02, 2015

awesome and easy I loved my experience at mercedes in somerville. Jasper was our Sales person and he was awesome. Super social and informative. Easy going and fun to t More

by weuagg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasper Abreu
Jun 03, 2015 -

Mercedes-Benz of Boston responded

Thank you! On behalf of our entire team here in Boston, we thank you for your business and look forward to serving your automotive needs for many more years to come! Sincerely, Jeff Davis, General Manager

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