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Mercedes-Benz of Boston

Somerville, MA

4.9
2,307 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,307 reviews

July 07, 2015

perfect! Fantastic experience. Maged was very professional, and helpful, and just a really nice guy. The opposite of the shady car salesman! Very patient, f More

by Kore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 07, 2015 -

Mercedes-Benz of Boston responded

Thank you for taking the time to share your experience at Mercedes-Benz of Boston. I'm thrilled to hear how happy you are. A terrific guest experience is what we aim for each and every time and Maged is truly a testament to that. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Sincerely, Jeff Davis, General Manager

July 02, 2015

Great experience with Thanh We recently bought a GL 450 form this dealership. I have to say we have good experience with Thanh. He is the first sales person we talk to, he is so More

by Dali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Robinson, Thanh Nguyen
Jul 02, 2015 -

Mercedes-Benz of Boston responded

I’m thrilled to hear we were able to provide you with a great experience while purchasing your new GL 450. I really appreciate you taking time to share your encouraging words and I’ll be certain to share them with Thanh and Keith. Thank you for choosing us and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Jeff Davis, General Manager

July 01, 2015

Great! Great customer service that I experienced. Gina made every effort to find me the car I wanted. I am happy to do business with Gina. More

by R. Chan
Recommend Dealer
Yes
Employees Worked With
Georgina Stavropoulos
Jul 01, 2015 -

Mercedes-Benz of Boston responded

Thank you so much for taking the time to give us positive feedback. We value your business and look forward to serving your automotive needs for many more years to come! Best, Jeff Davis, General Manager

July 01, 2015

Best experience yet! This was my 3rd vehicle either purchased or leased from this company. When they say the 3rd time is the charm, that certainly is the case here. I was More

by Robin2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Robinson
Jul 01, 2015 -

Mercedes-Benz of Boston responded

Thank you so much for taking the time to give us positive feedback. We make every effort to provide the very best customer service. Hearing from our guests that we have succeeded in this endeavor is always gratifying. We value your business and look forward to serving your automotive needs for many more years to come! Best, Jeff Davis, General Manager

June 29, 2015

GEORGINA IS A 5 STAR MODEL REPRESENTATIVE OF MERCEDES BOSTON Georgina was extremely intuitive in the research of cars, and clarifying the finance process in short! She made me feel at ease and a pleasure to be i More

by Harvard4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgina Stavropoulos
Jun 29, 2015 -

Mercedes-Benz of Boston responded

Michael, I sincerely appreciate you posting such kind words regarding your experience with Georgina. We strive to provide our guests with a professional and enjoyable experience, and it is always a delight to read that one of our team members is exceeding our customers' expectations. Thank you and we look forward to serving all of your automotive needs in the future! Sincerely, Jeff Davis, General Manager

June 29, 2015

All service reps should be this! Georgina was very helpful in the selection and ordering process for my leased GLA250. There were minor communication issues but she handled them in a More

by 4funfseis7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgina Stavropoulos
Jun 29, 2015 -

Mercedes-Benz of Boston responded

I sincerely appreciate you posting such kind words regarding your experience with Georgina. We strive to provide our guests with a professional and enjoyable experience, and it is always a delight to read that one of our team members is exceeding our customers' expectations. I do apologize for the initial miscommunication. Thank you and we look forward to serving all of your automotive needs in the future! Sincerely, Jeff Davis, General Manager

June 29, 2015

An Outstanding delarship but foremost An Amazing sales Rep. I just took delivery this morning of my 8th Mercedes Benz. All from one dealership and one Sales Rep. Robert Tinkham . I can't say enough about the wa More

by Jonnywalker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 30, 2015 -

Mercedes-Benz of Boston responded

Thank you, Steve, for your kind words and for taking the time to share your positive experience with Rob. I'm so glad to know that his efforts have made the difference in your car buying experiences. He is a valuable team member indeed. We thank you for your business and look forward to working with you again in the future. Kind Regards, Jeff Davis, General Manager

June 25, 2015

Stellar Performance! I came in to Mercedes in Somerville to do a test drive the GLK350 as my BMW X3's extended warranty was ending soon. I have always wanted to try a Merc More

by Kandi3000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chris in finance , Thanh Nguyen
Jun 25, 2015 -

Mercedes-Benz of Boston responded

Thank you for taking the time to share your experience with Thanh. I’m so glad to hear you had such an enjoyable visit and that you found Thanh to be informative and thorough. I will be certain to let him know he is doing a wonderful job. Thank you again for your business and for choosing Mercedes-Benz of Boston for your automotive needs! Sincerely, Jeff Davis, General Manager

June 23, 2015

Great Service and Care. Thanh was able to turn my head away from even considering a BMW or Audi for my first car purchase. He offered exceptional service, care, and the best More

by huskyzeng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thanh Nguyen
Jun 23, 2015 -

Mercedes-Benz of Boston responded

I sincerely appreciate you posting such kind words regarding your experience with Thanh. We strive to provide our guests with a professional and enjoyable experience, and it is always a delight to read that one of our team members is exceeding our customers' expectations. Thank you and we look forward to serving all of your automotive needs in the future! Sincerely, Jeff Davis, General Manager

June 19, 2015

Jeff Davis is the Best personable and always very helpful Always taken very good care of all my needs service dept is always so respectful and greeted with a smile I love them all Matt Cena great guy.Love my More

by BB Walsh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 19, 2015 -

Mercedes-Benz of Boston responded

Thank you for taking the time to share your encouraging words and kind recommendation of Maged. We appreciate your business and look forward to serving your automotive needs for many more years to come! Sincerely, Jeff Davis, General Manager

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