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Mercedes-Benz of Boston

Somerville, MA

4.9
2,307 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,307 reviews

February 09, 2018

Amazing! I got my new car from Max at Mercedes Boston. I cannot be happier. He knows when to put on the pressure and when to back off. I enjoyed the whole expe More

by AJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jhonathan Linares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max Wang
Feb 12, 2018 -

Mercedes-Benz of Boston responded

Thank you, AJ, for taking the time to post such great comments about your experience with Max and Jon. We work very hard to provide our guests with exceptional customer service, and it is always a delight to read that our team members are exceeding our customers' expectations. Thank you for your business and for taking the time to let us know about your experience with our team. Best, Jeff Davis, General Manager

February 08, 2018

Go see Max Wang I bought a car from Max Wang at MB of Boston. I enjoyed the process. It was quick and easy. I got a great deal and I was treated golden! The entire pr More

by Lishasha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Wang
Feb 08, 2018 -

Mercedes-Benz of Boston responded

Thank you for taking the time to write this review! Max is so knowledgeable and truly focuses on what the customers’ needs are. He will be pleased to hear about your positive experience. Thank you again and if you have any questions about your vehicle, please don't hesitate to reach out. Best, Jeff Davis, General Manager

February 08, 2018

Excellent Experience Max was by my side through both cars. My first 2017 E-class turned out to be a lemon and my 2nd one Max ensured i got the specs i needed in a car. H More

by Farzad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2018 -

Mercedes-Benz of Boston responded

Thank you very much, Farzad! Max is so knowledgeable of the Mercedes-Benz line-up and focuses on what the customers’ needs are. He will be pleased to hear about your positive experience. Thank you again and if you have any questions about your vehicle, please don't hesitate to reach out. Best, Jeff Davis, General Manager

February 08, 2018

Management is amazing Jeff Davis really takes care of the customer. He put me first and made sure i was well taken care of. I had several issues with my car and Jeff was More

by Farzad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2018 -

Mercedes-Benz of Boston responded

Thank you so much for your great recommendation. We truly value your business and we hope to have the opportunity to work with you again! Best, Jeff Davis, General Manager

February 08, 2018

Excellent Experience Rob Tinkham was an excellent representative of Mercedes-Benz of Boston. He was knowledgeable, fair and professional through every step of the sales a More

by Appreciative
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Tinkham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Abu Tayyoun, Fred Abban
Feb 08, 2018 -

Mercedes-Benz of Boston responded

Thank you for taking the time to write this review! Fred, Rob and AJ are such assets to our team, as they continuously focus on providing our guests’ with the best customer service. I know they will be pleased to read your positive feedback. Thank you again and if you have any questions about your vehicle, please don't hesitate to reach out. Best, Jeff Davis, General Manager

February 08, 2018

Excellent Service & Very Professional This dealership was top notch! Jasper went above and beyond to make sure I purchased the car that I was most comfortable with. I expressed to him what More

by Victor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasper Abreu
Feb 08, 2018 -

Mercedes-Benz of Boston responded

Thank you, Victor, for the wonderful review! I'm so glad to know Jasper was able to provide you with such a positive buying experience. We always strive to make our customers feel as comfortable as possible, and it's great to hear we are succeeding! Please come back to see us again and enjoy your new vehicle! Best, Jeff Davis, General Manager

February 08, 2018

Excellent Service Mercedes-Benz corporation need more guys like Jasper Aubreu. Great customer service. Family oriented environment. Will definitely refer both family an More

by Ngknight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasper Abreu
Feb 08, 2018 -

Mercedes-Benz of Boston responded

Thank you so much for your feedback! We work very hard to make sure that we deliver a quality buying experience that exceeds expectations. Jasper is a true testament to that. Feel free to stop in anytime if you need assistance reviewing any of the features on your vehicle, we're always happy to help! Best, Jeff Davis, General Manager

February 07, 2018

Easy, quality purchase w/ great after-sale customer service Found and purchased, registered and inspected without any hassle. Armando even came to pick up the car and bring it back when a time opened up for in More

by dg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Agramonte
Feb 07, 2018 -

Mercedes-Benz of Boston responded

Thank you for your feedback on your recent experience with Armando. We take pride in providing exceptional customer service and I'm happy our team was able to deliver. Thank you for your comments and enjoy your new vehicle! Best, Jeff Davis, General Manager

February 07, 2018

Great experience Keith was great. I went to Burlington location originally but I didn’t have a great experience there at all. When I went to the Somerville location Ke More

by Klaboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Robinson
Feb 08, 2018 -

Mercedes-Benz of Boston responded

Thank you so much for your kind words and we truly appreciate the opportunity to earn your business! Keith is such an asset to our sales team and I'm so glad you had the opportunity to work with him. I will be sure to pass along this great feedback. Thank you for your business and we hope to have the opportunity to work with you again! Best, Jeff Davis, General Manager

February 04, 2018

Excellent Friendly and quality work. I highly recommend this dealer and sales associate Max Wang to anyone who look for high quality customer sevice in searchin More

by EricSun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Wang
Feb 05, 2018 -

Mercedes-Benz of Boston responded

Thank you for your recommendation! We make every effort to provide the very best customer service. Hearing from our guests that we have succeeded in this endeavor is always gratifying! We value your business and look forward to serving your automotive needs for many more years to come! Best, Jeff Davis, General Manager

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