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Mercedes-Benz of Boston

Somerville, MA

4.9
2,307 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,307 reviews

February 14, 2018

Thanks for helping me get into my first-ever Mercedes GLS! Mercedes of Boston was a nice dealership to work with. I particularly appreciated the time Ash took to orient me to the new car. Also, the financing More

by egfennell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgina Stavropoulos
Feb 14, 2018 -

Mercedes-Benz of Boston responded

Thank you for your glowing review! We strive to offer all of our guests’ exceptional service both before and after the sale. Employees like Georgina make that possible! If we may assist you in any way in the future, please do not hesitate to contact us. We are always happy to help! Best, Jeff Davis, General Manager

February 12, 2018

Excellent I would highly recommend Georgina and the Herb Chambers Group! Everything was great, they scrambled to get the car ready fro me on the spot of the da More

by rudy4040
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgina Stavropoulos
Feb 12, 2018 -

Mercedes-Benz of Boston responded

Thank you, Rudy. We really appreciate your business and I'll be certain to share your compliments with Georgina and the rest of the team. Until we have the opportunity to work with you again, take care! Best, Jeff Davis, General Manager

February 11, 2018

Friendly and very professional service This is a very professional dealership that provides experience commensurate with sophisticated vehicles that they offer. I was very pleased with serv More

by Jana Spes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nhan
Feb 12, 2018 -

Mercedes-Benz of Boston responded

Thank you for taking the time to post such great comments about your experience with David! Best, Jeff Davis, General Manager

February 11, 2018

Rob Tinkham is a complete professional Rob Tinkham takes care of all the issues that a customer forgets when purchasing a car . His professionalism is appreciated. Your survey however is no More

by Robert 78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Tinkham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2018 -

Mercedes-Benz of Boston responded

Thank you for sharing your experience with us! I'm so pleased to hear that Rob was able to assist you with your purchase. Thank you again and please let us know if there is anything we can assist you with in the future. Best, Jeff Davis, General Manager

February 10, 2018

Amazing service I just recently Purchased my car from Mercedes-Benz of Boston and my sales person was Robert tinkham let me tell you he is amazing! Buying a car fro More

by Murillo321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Tinkham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2018 -

Mercedes-Benz of Boston responded

Thank you for the five-star review! We're so happy to hear that Rob was able to assist you with your purchase. Rob is a real asset to our team and I know he will be glad to see your kind words. Thank you for your business and we look forward to assisting you again in the future! Best, Jeff Davis, General Manager

February 10, 2018

Great service My experience at Mercedes-Benz of Boston was by far one of the best I ever had. Jasper Aberu went above and beyond to deliver the level of sercvice th More

by Ediaz427
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasper Abreu
Feb 12, 2018 -

Mercedes-Benz of Boston responded

Thank you for your review! Your experience is important to us, and it is wonderful to hear that you really enjoyed working with Jasper. We value your recommendation and hope to see you again soon! Best, Jeff Davis, General Manager

February 09, 2018

New car First and foremost Rob Tinkham was wonderful to work with, the purchase was seamless and informative with absolutely zero pressure. The car was deliv More

by Bigdaddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Tinkham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Abu Tayyoun
Feb 09, 2018 -

Mercedes-Benz of Boston responded

Thank you so much for your feedback and recommendation. I'm so glad that you had such a positive experience working with our team. May you enjoy many safe and amazing miles this winter in your new Mercedes-Benz! Best, Jeff Davis, General Manager

February 09, 2018

Amazing service The dealership was great. It was very nice and the people were very family. i work with Joel and he was amazing, he was very helpful with everything. More

by fabiansoemarno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Javier
Feb 09, 2018 -

Mercedes-Benz of Boston responded

Thank you so much for sharing this with us! We're so glad that you had such an enjoyable visit with us. We appreciate your comments about Joel and your five star rating. Thank you again and we look forward to seeing you in the future. Best, Jeff Davis, General Manager

February 09, 2018

Switching from Mercedes to Porsche I gave Rob Tinkham a call because I wanted to trade-in my 2015 S 550 and try the Porsche brand. I had a a lot of reluctance making the call because M More

by bali17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Tinkham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antoine O'Baoill
Feb 09, 2018 -

Mercedes-Benz of Boston responded

Thank you for taking the time to share your experience with us, and congratulations on your new Porsche! Rob, Patrick and Antoine are such assets to our team and I'm glad they've been able to assist you with your Mercedes-Benz's. Racetrack Rick at Herb Chambers Porsche Boston is wonderful and I hope you had a great time working with him. Thank you for your recommendation and please let any of us know if we may assist you in the future! Best, Jeff Davis, General Manager

February 09, 2018

Excellent Customer Service Top class service from first meeting until car pickup. Expert knowledge of the vehicle and zero sales pressure. Highly recommend MB of Boston. David More

by Jvickersjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Abban, David Nhan
Feb 09, 2018 -

Mercedes-Benz of Boston responded

Thank you! We strive each and every day to provide our guests with professional and friendly service. I'm so happy to know that your visit with Fred and David reflects that. Thank you for your business and we hope to have the opportunity to serve your automotive needs for many more years to come! All the best, Jeff Davis, General Manager

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