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Mercedes-Benz of Boston

Somerville, MA

4.9
2,306 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,306 reviews

April 16, 2018

Terrific Experience My overall experience with Mercedes Benz of Boston could not have been any better. Everyone was acceptionally professional, enthusiastic and knowledge More

by dwh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred the technical expert , David Nhan
Apr 20, 2018 -

Mercedes-Benz of Boston responded

Thank you for your recommendation! I am pleased to know that David and the rest of our team were able to provide you with great customer service. I look forward to the opportunity to assist your automotive needs in the future. Best, Jeff Davis, General Manager.

April 14, 2018

Mercedes GLC 300 purchasing experience David Nhan Demonstrated the new GLC 300, we had a test drive and nothing was rushed. I took my time and felt comfortable during the whole experien More

by Pete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nhan
Apr 20, 2018 -

Mercedes-Benz of Boston responded

Pete, thank you for your 5-star recommendation! That is great that David was able to make your experience a pleasant one! Hope you are enjoying your new car! Best, Jeff Davis, General Manager.

April 08, 2018

Exellent Sales Service Max Wang was excellent and responsive to all my needs to make my purchase experince great at this delaership. I would highly recommned him without an More

by mbreview
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max Wang
Apr 20, 2018 -

Mercedes-Benz of Boston responded

Thank you so much for sharing your positive feedback! I am happy to know that you had a good experience with us here at Mercedes-Benz of Boston. Best, Jeff Davis, General Manager.

April 05, 2018

The best service in my life . The People are very nice, David was so kind to me with a lot of respect , They treated me very well from the beginning To the end. I am defini More

by Joren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Ricupero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I recommend all the people at this dealer who serve me sorry if I’m not remember the name but all of them was very very nice, David Nhan, Jade Spada
Apr 20, 2018 -

Mercedes-Benz of Boston responded

Joren, thank you so much for your 5-star review! I am pleased to know that you had a great experience with us! Best, Jeff Davis, General Manager.

April 02, 2018

Thanks David David Nhan was very pleasant to work with while we searched for our new car. I would highly recommend him to others. He knows his stuff and isn't pus More

by Ryan Belanger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Abu Tayyoun, David Nhan
Apr 02, 2018 -

Mercedes-Benz of Boston responded

Thank you, Ryan, for your review! Your experience is important to us, and it is wonderful to hear that you really enjoyed working with David. We value your business and hope to see you again soon! Best, Jeff Davis, General Manager

March 28, 2018

Go with Steve Leung... Skip everyone else!!! Steve was awesome from the very beginning and up until now even though I already bought the car and I'm quite happy with it, very informative, accommo More

by nomad_ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Leung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2018 -

Mercedes-Benz of Boston responded

Thank you for your wonderful remarks! We are so happy to know you found a vehicle you love and a dealership that you enjoyed working with. Steve is a great member of our team who truly enjoys providing outstanding service! We hope to see you again in the future. Best, Jeff Davis, General Manager

March 19, 2018

Wonderful experience! Max Wang is very knowledgeable and helpful. Made the deal through email and walked into the dealer for all the papers. The whole purchase process is s More

by JingZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Wang
Apr 02, 2018 -

Mercedes-Benz of Boston responded

Thank you for your review! Your experience is important to us, and it is wonderful to hear that you really enjoyed working with Max. We value your business and hope to see you again soon! Best, Jeff Davis, General Manager

March 19, 2018

Satisfied Customer! Georgina makes my experience at Herb Chambers so easy - her standard of service is amazing as she takes care of every detail for me so that I'm in and More

by JeanneB45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgina Stavropoulos
Apr 02, 2018 -

Mercedes-Benz of Boston responded

Thank you! We appreciate you leaving such a kind review. We think Georgina is great, and we're glad you did too! We value your business and please let us know if we can assist you in the future. Best, Jeff Davis, General Manager

March 06, 2018

Excellent experience! Definitely the best car- buying experience both me and my wife have had. David was our salesman and he was so pleasant to work with! He was not at all More

by pjweymouth37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nhan
Mar 06, 2018 -

Mercedes-Benz of Boston responded

Thank you so much for the wonderful review. David is a valued team member and your feedback is a testament to his commitment to providing exceptional customer service. Thank you again for your business and we hope to serve your family's automotive needs for many more years to come. Best, Jeff Davis, General Manager

March 03, 2018

Excellent customer service. Walking into a company that employees are helpful and really willing to help their customer is the best experience someone can ask for! Great service More

by Ivette09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasper Abreu
Mar 05, 2018 -

Mercedes-Benz of Boston responded

We thank you for your business and look forward to working with you again in the future! Kind Regards, Jeff Davis, General Manager

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