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Mercedes-Benz of Boston
Somerville, MA
2,235 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,235 reviews
September 11, 2024
I wanted to take a moment to share my positive experience with the service I received on my Mercedes, which is now seven years old. Thanks to the excellent care over the years, it drives like it was just man with the service I received on my Mercedes, which is now seven years old. Thanks to the excellent care over the years, it drives like it was just manufactured. The team Schneider and Erica have always been professional, timely, and attentive to my needs, ensuring that my vehicle remains in top condition. I appreciate the dedication to providing quality service. More
by MTD
September 11, 2024
Albert Berisha is hands down the best service adviser I have ever dealt with anywhere. Every time the service experience is as good as it gets.! have ever dealt with anywhere. Every time the service experience is as good as it gets.! More
by jman
Employees Worked With
September 10, 2024
Great service experience - Brought in for an issue with a recurring error message. We were provided with a courtesy loaner and had great communication from service advisor Jimmy during the repair process. recurring error message. We were provided with a courtesy loaner and had great communication from service advisor Jimmy during the repair process. He was very easy to reach via text. Car was returned washed and vacuumed. More
by Dw
Employees Worked With
September 09, 2024
Great overall sales experience, friendly, professional and low pressure .Highly recommend Mercedes Benz of Boston. and low pressure .Highly recommend Mercedes Benz of Boston. More
by Kevin
September 09, 2024
Very helpful and efficient, thoughtful that we had a time problem and industrious about finding the necessary information. problem and industrious about finding the necessary information. More
by FreddyFM
Employees Worked With
September 06, 2024
Schneider my advisor is always helpful and always keeping in touch with what is going on with my vehicle when I drop it off in touch with what is going on with my vehicle when I drop it off More
by Apoljo
Employees Worked With
September 03, 2024
Always an amazing experience with service, go see Schneider for your service needs. Always professional and reliable. Schneider for your service needs. Always professional and reliable. More
by bkvcom96
Employees Worked With
August 29, 2024
Results oriented with professional and courteous attitude. Very focused on customer….will definitely be back attitude. Very focused on customer….will definitely be back More
by steve.iglowski
August 26, 2024
I’d highly recommend Mercedes Boston. The service department is top notch, from actually returning phone calls, text messages and follow up. I dealt with them when I had a problem when ou The service department is top notch, from actually returning phone calls, text messages and follow up. I dealt with them when I had a problem when out of state and they took care of everything. Sneider Limose was who I dealt with each time. More
by amyblrparsons
August 24, 2024
Appointment was on time. I was greeted, car was taken right away. I saw the customer service representative right away. Schneider was prompt knowledgeable about my vehicle ne I was greeted, car was taken right away. I saw the customer service representative right away. Schneider was prompt knowledgeable about my vehicle needs. Tech crew was efficient and work was complete and well done. More
by Hdsophtail
Employees Worked With
