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Mercedes-Benz of Boston
Somerville, MA
2,235 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,235 reviews
September 23, 2024
Amazing customer service by Schneider as always! Would definitely recommend this dealership to my friends and family Would definitely recommend this dealership to my friends and family More
by Insaf laaguel
September 22, 2024
It was difficult and exceedingly long to secure the necessary parts to perform the service but I received regular updates while waiting. . Once secured, the service was performed well and my vehicle i necessary parts to perform the service but I received regular updates while waiting. . Once secured, the service was performed well and my vehicle is now in good working order. More
by John
Employees Worked With
September 20, 2024
Overall, I’m very satisfied with MB of Boston. Both the sales and service advisors are knowledgeable, courteous and willing to work with their clients in the interest of reaching a good solution. Both the sales and service advisors are knowledgeable, courteous and willing to work with their clients in the interest of reaching a good solution. In my particular case, maintenance service, the offered flexibility to customize such service to a particular situation is valuable to me. Things that I don’t like so much: wait times for walk-ins consultations and, of course, the cost of certain service tasks… More
by mfernafer
Employees Worked With
September 19, 2024
Great customer service, time consideration was important. Very professional! Very welcoming. Education on services provided Very professional! Very welcoming. Education on services provided More
by Bfern
Employees Worked With
September 16, 2024
Always a great service experience with Schneider. Very responsive and keeps you up informed. You're in good hands. Very responsive and keeps you up informed. You're in good hands. More
by Car2024
Employees Worked With
September 14, 2024
Excellent service and communication. . Courteous staff that paid careful attention to detail and was willing to go the extra mile. . Courteous staff that paid careful attention to detail and was willing to go the extra mile. More
by Nikki
Employees Worked With
September 13, 2024
Professional and courteous staff, continuous pertinent communication, excellent timely service, completely satisfied with the experience. Provided a great loner vehicle during service. A+++ communication, excellent timely service, completely satisfied with the experience. Provided a great loner vehicle during service. A+++ More
by Don
September 12, 2024
Mr. Limose was an excellent service representative. He was courteous, knowledgeable, and delivered my car on time. was courteous, knowledgeable, and delivered my car on time. More
by Lizbillhac
Employees Worked With
September 11, 2024
Great service provided by Jimmy. He was very accommodating and in constant contact with the progress of the service on my car. The staff there is always professional and courteous. He was very accommodating and in constant contact with the progress of the service on my car. The staff there is always professional and courteous. More
by Biotensai
Employees Worked With
September 11, 2024
Very friendly and knowledgeable about servicing the vehicle. Rep already knew what the problem with the vehicle was before it was even diagnosed. vehicle. Rep already knew what the problem with the vehicle was before it was even diagnosed. More
by Jimmy Exantus
Employees Worked With
