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Mercedes-Benz of Boston

Somerville, MA

4.9
2,235 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,235 reviews

October 05, 2024

My expectations of Schneider And Mercedes Company exceeded my expectations. Thank you. I will return More

by Joecpaige
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Mercedes-Benz of Boston responded

It means so much to hear you enjoyed the visit! We look forward to seeing you again! Thank you! - Mercedes-Benz of Boston

October 02, 2024

The professionalism and attentiveness Albert displayed made my interaction smooth and enjoyable. I also had the pleasure of meeting the owner, Herb Chambers, who also left a positive impression with his More

by Michellereese64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Tinkham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth car rentals, polite and accommodating., Kim Do
Oct 02, 2024 -

Mercedes-Benz of Boston responded

Thank you for sharing your experience, Michelle! We're delighted to hear that Albert made such a positive impression during your recent visit to Mercedes-Benz of Boston. We appreciate the kind words and look forward to serving you again in the future!

October 01, 2024

It’s was a great experience. Everyone is professional, on time & friendly. Happy with the service. More

by KB
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Mercedes-Benz of Boston responded

Thank you for the wonderful review! We're happy to hear you're satisfied with the service provided by our team here at Mercedes-Benz of Boston and we hope to see you again in the future. Take care!

October 01, 2024

Boston MB folks always work hard on behalf of their customers, If something does go wrong, it is usually the fault of Mercedes Benz nationwide systems problem (e.g., lousy inventory management on the n More

by steve_fitzsimmons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Mercedes-Benz of Boston responded

Steve, thanks for recognizing the hard work of our team at Mercedes-Benz of Boston. We appreciate your understanding and patience with any nationwide issues. Safe driving!

October 01, 2024

The Garage is comfortable for relaxing and good office facilities with snacks - it’s like being at home. The people in the garage are great. Thanks to the engineers for keeping my Mercedes in perfect cond More

by Nirjhar Chatterjee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Mercedes-Benz of Boston responded

Nirjhar, we're delighted to hear you felt at home and enjoyed our facilities here at Mercedes-Benz of Boston. Thanks for the kind words about our team! Safe travels in your perfectly maintained Mercedes!

September 28, 2024

Always a pleasure working with Ronald! ! 2nd car with him - and we already started talking about the 3rd one. MB Boston always feels like home whenever I visit! Completely satisfied custome More

by GeeBee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paolo Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Mercedes-Benz of Boston responded

GeeBee, it's fantastic to hear that Ronald and the team at Mercedes-Benz of Boston have made you feel right at home! We look forward to helping with your third car soon. Thanks for being a loyal customer!

September 27, 2024

This was my second time at this place. Jimmy is always so respectful and professional. More

by Libra2937
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Mercedes-Benz of Boston responded

We're so glad Jimmy & the Mercedes-Benz of Boston team continue to earn your support! Thanks for the kind review and we'll see you again next time!

September 26, 2024

Always receive a friendly greeting when I bring my car in for service. The customer service keeps improving, even when you think that it is excellent and couldn't get better, it does. I commend the staff a More

by deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Mercedes-Benz of Boston responded

Thank you for your kind words! We're delighted to hear that our team at Mercedes-Benz of Boston continues to exceed your expectations. We appreciate your support and look forward to serving you again!

September 25, 2024

The Team was helpful friendly. Ready for my arrival and provided a good explanation of the work and associated costs. The van was ready on time. More

by Scott M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wetzonis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Mercedes-Benz of Boston responded

Scott, we're glad to hear our team at Mercedes-Benz of Boston provided you with a smooth and informative experience. Thanks for sharing your feedback!

September 25, 2024

Gill and greeter ADILSON were great and helpful squeezing me in with no appointment. I’m thankful to the mechanic who found a bubble in my tire and saved me from having a blow out or flat on the highway. More

by afinsilver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gill and Adilson
Sep 26, 2024 -

Mercedes-Benz of Boston responded

We're glad to hear that Gill, Adilson, and our team at Mercedes-Benz of Boston were able to assist you without an appointment. Your safety is important to us—thanks for sharing your experience!

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