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Mercedes-Benz of Boston

Somerville, MA

4.9
2,335 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,335 reviews

September 30, 2021

Everyone was very courteous, cooperative and on spot, I am completely satisfied with the service. More

by raziahaq4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Mercedes-Benz of Boston responded

We love hearing from our satisfied customers! See you next time at Mercedes-Benz of Boston!

September 29, 2021

As always, excellent service and xxu. I’ve been a customer for many years, and have never been disappointed. Been buying MB’s here for many years, and the staff is a major reason why! The More

by corvis_us
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Dinardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jhonathan Linares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2021 -

Mercedes-Benz of Boston responded

Thank you for considering us the best! We look forward to seeing you next time at Mercedes-Benz of Boston!

September 24, 2021

Amazing customer oriented, professional expertise and service. Offering advice on the best of our interest, respectful and helpful More

by Juan CI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erika Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richie Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2021 -

Mercedes-Benz of Boston responded

Thank you for your feedback, Juan! We appreciate your kind words! -Mercedes-Benz of Boston

September 23, 2021

MB of Boston did great work on my 2009 Smart Car to repair more than a year of COVID related idle-car rot. They generated a comprehensive repair quote, and the payment due was about 15% under the quot More

by hugh_fortwo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2021 -

Mercedes-Benz of Boston responded

We're so glad the Mercedes-Benz of Boston team could help you take care of your Smart Car's service concerns, Hugh! Thank you so much for leaving your fantastic review and rating! We're glad you can continue to enjoy driving your unique ride!

September 20, 2021

Service was prompt and professional.Scheduled Service was prompt and professional. Scheduled maintenance was performed within the scheduled time frame. Vehicle was returned cleaned and washed More

by Robkerwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike greeter
Sep 21, 2021 -

Mercedes-Benz of Boston responded

Thanks for taking the time to review your recent visit with the Mercedes-Benz of Boston team! We appreciate your support and hope to see you again next time!

September 20, 2021

A wonderful and pleasant experience as always. This is why we keep coming back up Herb Chambers Mercedes Somerville More

by dawnhoulihan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Ilchenko
Sep 21, 2021 -

Mercedes-Benz of Boston responded

This is so great to hear, Dawn! Thank you for being a loyal Mercedes-Benz of Boston customer!

September 19, 2021

I couldn’t have asked for more. Jhonathan was super professional and very responsive to any of concerns , questions. I am Definitely very pleased with the attention and service that I got and I look f More

by al_mendez9@yahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Ricupero
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jhonathan Linares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Mercedes-Benz of Boston responded

Thank you for trusting Jonathan with your purchase, Al! We look forward to working with you again at Mercedes-Benz of Boston!

September 19, 2021

Chip Mcarty is the best !!! A++++As for him. I’ve Chip Mcarty is the best !!! A++++ As for him. I’ve have great experiences with. Chip and Chambers More

by Pgrant
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip McCarty, A.J Rana
Sep 20, 2021 -

Mercedes-Benz of Boston responded

Thank you for being a Mercedes-Benz of Boston customer! We're so glad you've enjoyed working with Chip and we'll be sure to share your wonderful feedback with him. Take care and thanks again!

September 18, 2021

Once again MB of Boston service is on top of their game! Thanks to Michael and the team for completing my unscheduled visit in such a timely manner. Again Thanks Brian More

by bybrian
Customer Service
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Mercedes-Benz of Boston responded

It was our pleasure, Brian! We appreciate you being a Mercedes-Benz of Boston customer and look forward to your next visit with us!

September 18, 2021

Best dealership I am very much satisfied with their work and very good team . I will recommend, thank you guys More

by Alex T
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Carvajal
Sep 21, 2021 -

Mercedes-Benz of Boston responded

It was our pleasure, Alex! Thanks for trusting Mercedes-Benz of Boston with your business and please don't hesitate to reach out if we can be of service again in the future!

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