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Mercedes-Benz of Boston
Somerville, MA
2,335 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,335 reviews
October 27, 2021
1. Excellent interpersonal relationships 2. Courteous 1. Excellent interpersonal relationships 2. Courteous service 3. Efficient no nonsense repair and service work 1. Excellent interpersonal relationships 2. Courteous service 3. Efficient no nonsense repair and service work More
by Ona
October 25, 2021
Great service, friendly and efficient. the waiting area is very clean and comfortable, recommend this place. is very clean and comfortable, recommend this place. More
by Andy
Employees Worked With
October 25, 2021
Outstanding service! The dealer service, representative, Patrick, is personable and customer responsive. He’s concise and prompt in offering assistance and attentive to detail. THE BEST!! representative, Patrick, is personable and customer responsive. He’s concise and prompt in offering assistance and attentive to detail. THE BEST!! More
by ellennadler
Employees Worked With
October 24, 2021
Great Service ; Competent and prompt resolution of the issue on handAttracted attention to an additional eminent problem; corrected a recurring issue. issue on handAttracted attention to an additional eminent problem; corrected a recurring issue. More
by Wt
Employees Worked With
October 21, 2021
Great service as always. I often tell friends about how good Albert and his team are. good Albert and his team are. More
by jman
October 21, 2021
Albert and Anthony provide prompt and professional service.explain in detail work to be done service.explain in detail work to be done More
by danielpassacantilli
October 17, 2021
Patrick is courteous, competent, thoughtful, and thorough. He is very pleasant to deal with. The dealership’s general customer service is excellent beginning when you drive up to when you pay your thorough. He is very pleasant to deal with. The dealership’s general customer service is excellent beginning when you drive up to when you pay your bill and leave! Overall it’s an exceptional experience. More
by charlotte
October 17, 2021
Always a pleasant experience working with Eric, very transparent and always straightforward. Will 100% be recommending friends and family looking to purchase a vehicle. transparent and always straightforward. Will 100% be recommending friends and family looking to purchase a vehicle. More
by Sm
Employees Worked With
Eric Ilchenko
October 15, 2021
The service center is excellent and Patrick is awesome! They provide great advice and support in fixing my car, especially when I needed it the most! They provide great advice and support in fixing my car, especially when I needed it the most! More
by Mihai
Employees Worked With
