Mercedes-Benz of Boston

No Star! I bought a brand new GLE 350 here last No Star! I bought a brand new GLE 350 here last September. Two weeks ago, the right front window can not closed at all, and the heating system didn' No Star! I bought a brand new GLE 350 here last September. Two weeks ago, the right front window can not closed at all, and the heating system didn't work properly(big noise). Bad? not the worst, They damage my left front door, it's leaking air in now! ouch? no, it's not the worst part, they claimed it's not them caused this damage, it's because of someone tried to get into my car! The funniest part is after I requested to investigate the camera there, they send me a download video, while tell me " There was a point where the technician drove the car to road-test it and verify it was operating properly. Once the car was outside of the building we have no way to record. Other than that we have all the video some of which is harder to see, especially in the dark." My point is why a fix for Heating system and window needs a road test? And how could have a conclusion that this damage is not your responsibility with some "missing road test video" + " dark harder to see video" I am talking to an attorney now! The worst experience I have ever had! More

Eric is a pleasure to work with, he gladly answered all of my questions, never put any pressure on me when I needed a few days to think about my purchase and always seemed to be on the same page as me. He of my questions, never put any pressure on me when I needed a few days to think about my purchase and always seemed to be on the same page as me. He knows the cars inside and out and had my best interests in mind. I will say, his pricing was slightly higher than some of the competition but his white glove service, quick turn around time and care makes it worth the extra few dollars. More

I just had my car detailed at Mercedes-Benz of Boston. They have been servicing it for 19 years now and I love how knowledgable and caring they are. I think they love my car as much as I do! I can't say e They have been servicing it for 19 years now and I love how knowledgable and caring they are. I think they love my car as much as I do! I can't say enough good things about service rep Patrick Titshaw. He is smart, reliable and a trusted partner when it comes to taking care of my car. More

Great service experience. Good scheduling and follow up. Documentation was very comprehensive. Pricing was appropriate. Documentation was very comprehensive. Pricing was appropriate. More

I can always rely on Mercedes of BostonFor being there I can always rely on Mercedes of Boston For being there for me at all times I can always rely on Mercedes of Boston For being there for me at all times More

Very attentive and kept me informed. I have always had a good experience with the dealership good experience with the dealership More

The staff is very friendly and the quality of work is excellent. The facility is very clean and neat. excellent. The facility is very clean and neat. More

Eric was the consummate professional. I accompanied my Mother to purchase her new car. Eric made the process effortless in conjunction with explaining everything to my 84 year old Mother so she clearly un Mother to purchase her new car. Eric made the process effortless in conjunction with explaining everything to my 84 year old Mother so she clearly understood. I would purchase from this dealership and Eric anytime! More

Mercedes Benz of Boston is very reliable and always have confidence with service . I know I will get the best work done on my car. confidence with service . I know I will get the best work done on my car. More

My boyfriend brought the car in. Said everyone was so nice and attentive. He loved the coffee and pastry. Out of the 4 places he took the car for a tire, Mercedes was the only place that was willing to r nice and attentive. He loved the coffee and pastry. Out of the 4 places he took the car for a tire, Mercedes was the only place that was willing to replace only one and not 4. You know that car best. He said he wished he’d brought it there in the first place. Thank you. More