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Mercedes-Benz of Boston
Somerville, MA
2,308 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,308 reviews
January 07, 2022
Top notch service. Kudos to Jimmy especially. Very professional from the moment you drive into the garage. Car comes back cleaned and all work that was promised completed. I never have any trepidation professional from the moment you drive into the garage. Car comes back cleaned and all work that was promised completed. I never have any trepidation’s bringing my vehicle in for service. More
by richansara
Employees Worked With
Other Employees :
Sharon and Shannon in the cashier department also a pleasure
January 04, 2022
The service was easy to make appointment and very prompt. They did what I requested and my car looks great. They did what I requested and my car looks great. More
by powerskni
Employees Worked With
January 03, 2022
Always an easy process when I bring my car in, either with or without an appointment. Albert is always very helpful an attentive to both mine abs my car’s needs. with or without an appointment. Albert is always very helpful an attentive to both mine abs my car’s needs. More
by Joe B
Employees Worked With
January 02, 2022
Everyone at the dealership mad my experience seamless. I would recommend to my friends and family would recommend to my friends and family More
by Blevine
Employees Worked With
December 31, 2021
Eric made the purchase of my new car a pleasure. His expertise and attention to detail was excellent and I would highly recommend anyone looking for a Mercedes to work with him. expertise and attention to detail was excellent and I would highly recommend anyone looking for a Mercedes to work with him. More
by Hillary
December 31, 2021
Kashif made the experience of purchasing my *new to me* 2019 Genesis G70 3.3t Sport very painless, easy, and low pressure. Kashif is an industry veteran and a true professional. MB of Boston was competitiv 2019 Genesis G70 3.3t Sport very painless, easy, and low pressure. Kashif is an industry veteran and a true professional. MB of Boston was competitive on the list price and even more competitive on the purchase price of my lease giving me some unexpected equity in a volatile environment. I highly recommend Kashif and the team at MB of Boston! More
by JOSH.DUMOND
December 30, 2021
Great customer service and very helpful, Tabish made my first car buying experience easy. Thanks again for the great help! first car buying experience easy. Thanks again for the great help! More
by quanquan21000
Employees Worked With
December 28, 2021
Eric was great! We walked in not knowing exactly what we wanted and he was very helpful and knowledgeable, and helped us find the perfect car. He answered all our questions and followed up with us after our wanted and he was very helpful and knowledgeable, and helped us find the perfect car. He answered all our questions and followed up with us after our purchase. Thanks Eric and MB of Boston. More
by Eugenia50
Employees Worked With
Eric Ilchenko
December 28, 2021
Jimmy and the dealership did an incredible job helping us out with a tricky tire change on a CLS AMG (blowout the day after Xmas). Even though we live in Connecticut they took us in on emergency basis and go out with a tricky tire change on a CLS AMG (blowout the day after Xmas). Even though we live in Connecticut they took us in on emergency basis and got a new tire on so that we could continue down to home. I envy the folks in Boston for whom this is a home dealership! More
by tconradmo
Employees Worked With
December 28, 2021
Yesterday is my annual service and Michael T is my service advisor. He is really nice and helpful. He change the battery from my key and listened me very carefully. I really enjoy this service at Merc service advisor. He is really nice and helpful. He change the battery from my key and listened me very carefully. I really enjoy this service at Mercedes Benz of Boston. More
by Janaina
Employees Worked With
Micheal T
