Back

Mercedes-Benz of Boston

Somerville, MA

4.9
2,331 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Contact Dealership

259 McGrath Hwy

Somerville, MA

02143

Directions

By Type

Showing 2,331 reviews

January 29, 2022

Prompt, efficient, processional, very friendly . I have been a customer for more than 30 years and every time the service had been great and Patrick had been very professional , efficient and accommodating More

by Panfilofederico
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2022 -

Mercedes-Benz of Boston responded

Wow, thank you so much for trusting the Mercedes-Benz of Boston team with your loyal business! We're truly grateful for all of your support over the past 30 years and can't wait to share these kind comments with Patrick & the team. Take care and we'll see you at your next visit!

January 28, 2022

Kashif Sheikh Was kind and generous with his knowledge of the Mercedes of my choice. He made our experience a pleasure. More

by Nells
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kashif Sheikh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Mercedes-Benz of Boston responded

We're so glad to hear you had a great experience with Kashif! Thank you for trusting Mercedes-Benz of Boston with your business. We hope we have the privilege of working with you again in the future!

January 28, 2022

Great service from start to finish. Everyone was friendly and professional. I had a loaner and was in and out in no time. More

by Davidbec
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Mercedes-Benz of Boston responded

Thank you for sharing your experience! We appreciate you coming to visit us here at Mercedes-Benz of Boston and we hope to see you again next time!

January 28, 2022

Service staff very helpful and friendly, highly recommend. Best service I have received at a dealership in a long time. More

by Peter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Vo
Jan 28, 2022 -

Mercedes-Benz of Boston responded

We're so happy to hear this, Peter! Thank you for giving us the opportunity to earn your business and please don't hesitate to reach out if we can be of service again in the future! - The Mercedes-Benz of Boston Team

January 27, 2022

I had a warranty repair done on my sprinter. Jimmy was a good contact in service and handled the repairs and communications nicely. Thanks. More

by Bfeldman63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2022 -

Mercedes-Benz of Boston responded

It was our privilege to assist you! Thanks for the great review and please don't hesitate to reach out if we can be of service again in the future! - The Mercedes-Benz of Boston Team

January 27, 2022

My experience was wonderful and perfectly.. thank you for the first class service always when I there ;) More

by Dorileni Dume
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erika Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Carvajal
Jan 28, 2022 -

Mercedes-Benz of Boston responded

It's our privilege to serve you! Thanks for being a Mercedes-Benz of Boston customer. We look forward to seeing you at your next visit!

January 27, 2022

Nice people and serious service! The service to take you Nice people and serious service! The service to take you home and return is an outstanding promenade with great drivers! More

by maxime crener
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Molina
Jan 28, 2022 -

Mercedes-Benz of Boston responded

Thank you for the positive feedback, Maxime! Your business is greatly appreciated by all of us here at Mercedes-Benz of Boston and we hope to see you again next time!

January 26, 2022

Michael Vo was knowledgeable courteous and efficient . He maintained contact with me during my service day - completely satisfied customer More

by Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Vo
Jan 26, 2022 -

Mercedes-Benz of Boston responded

Jay, we are so happy that Michael can take great care of you at Mercedes-Benz of Boston!

January 26, 2022

Jimmy is the best! Goes above and beyond to help you and is willing to help at all times. More

by Meggan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2022 -

Mercedes-Benz of Boston responded

Jimmy and the Mercedes-Benz of Boston team are glad you had a five-star experience, Meggan! Thank you for leaving us your feedback!

January 26, 2022

Jimmy from Mercedes of Boston provided excellent service… knowledgeable, courteous, very attentive and kept me informed. Overall an excellent experience. More

by Suziemackie07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2022 -

Mercedes-Benz of Boston responded

We're happy to hear that Jimmy made the visit to Mercedes-Benz of Boston a five-star experience! Thank you, Suzie!

...
102
...