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Mercedes-Benz of Boston
Somerville, MA
2,307 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,307 reviews
January 19, 2022
Eric made our purchase that much more impactful! He was very knowledgeable and a true pleasure to work with. We would definitely refer our friends and family to him for their future purchases. What a wonde very knowledgeable and a true pleasure to work with. We would definitely refer our friends and family to him for their future purchases. What a wonderful purchasing experience. Thank you! More
by Nancyriley424
January 19, 2022
All problems, repairs serviced quickly. Service department representatives engaging, and knowledgeable. I will continuously have my vehicle always serviced here. department representatives engaging, and knowledgeable. I will continuously have my vehicle always serviced here. More
by Awade
Employees Worked With
January 18, 2022
We will absolutely work with Eric again. He made the entire process so enjoyable while being very professional. We felt like we were in great hands and would certainly recommend him to anyone. entire process so enjoyable while being very professional. We felt like we were in great hands and would certainly recommend him to anyone. More
by Karak
Employees Worked With
Eric Ilchenko
January 17, 2022
I have been a Herb Chambers dealership fan for years. Somerville Mecedes Benz takes my sales and service experience to a whole new level. My service advisor Erica, has treated me like family from day one Somerville Mecedes Benz takes my sales and service experience to a whole new level. My service advisor Erica, has treated me like family from day one. It would be hard to buy from anyone else. Thank you SMB and Erica!! More
by MTD
Employees Worked With
Other Employees :
Carlos Romero, William Oliveira
January 15, 2022
Erika was very professional and polite.I felt very comfortable with her.Everything went well. comfortable with her.Everything went well. More
by michelcollazo1985
January 15, 2022
One of the best experiences I’ve had buying a car. Eric was extremely helpful and knowledgeable. Great communication and went above and beyond to get my car to me earlier do to a change in my schedule. was extremely helpful and knowledgeable. Great communication and went above and beyond to get my car to me earlier do to a change in my schedule. More
by gillbilly15
January 13, 2022
My recent service at Mercedes of Boston was outstanding! They arranged to pick up and deliver my car exactly when they said they would. Patrick followed through on my concern about a key fob that required They arranged to pick up and deliver my car exactly when they said they would. Patrick followed through on my concern about a key fob that required battery replacement every few weeks. He arranged to have it thoroughly tested and ultimately replaced it it with a new one. Even a seemingly small problem was treated with a high degree of professionalism and courtesy. More
by srlboston
Employees Worked With
January 12, 2022
Very professional. Kept me informed of all work needed to my vehicle and made sure it was ready at the time promised. my vehicle and made sure it was ready at the time promised. More
by dennisbynum64
Employees Worked With
January 07, 2022
Top notch service. Kudos to Jimmy especially. Very professional from the moment you drive into the garage. Car comes back cleaned and all work that was promised completed. I never have any trepidation professional from the moment you drive into the garage. Car comes back cleaned and all work that was promised completed. I never have any trepidation’s bringing my vehicle in for service. More
by richansara
Employees Worked With
Other Employees :
Sharon and Shannon in the cashier department also a pleasure
