Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Boston
Somerville, MA
2,307 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,307 reviews
January 27, 2022
My experience was wonderful and perfectly.. thank you for the first class service always when I there ;) for the first class service always when I there ;) More
by Dorileni Dume
January 27, 2022
Nice people and serious service! The service to take you Nice people and serious service! The service to take you home and return is an outstanding promenade with great drivers! Nice people and serious service! The service to take you home and return is an outstanding promenade with great drivers! More
by maxime crener
Employees Worked With
Molina
January 27, 2022
I had a warranty repair done on my sprinter. Jimmy was a good contact in service and handled the repairs and communications nicely. Thanks. good contact in service and handled the repairs and communications nicely. Thanks. More
by Bfeldman63
Employees Worked With
January 26, 2022
Michael Vo was knowledgeable courteous and efficient . He maintained contact with me during my service day - completely satisfied customer maintained contact with me during my service day - completely satisfied customer More
by Jay
January 26, 2022
Jimmy is the best! Goes above and beyond to help you and is willing to help at all times. is willing to help at all times. More
by Meggan
Employees Worked With
January 26, 2022
Service was not up to the level I expect from Mercedes’. My liason was short with me and not very friendly My liason was short with me and not very friendly More
by Scott
Employees Worked With
January 26, 2022
Jimmy from Mercedes of Boston provided excellent service… knowledgeable, courteous, very attentive and kept me informed. Overall an excellent experience. knowledgeable, courteous, very attentive and kept me informed. Overall an excellent experience. More
by Suziemackie07
Employees Worked With
January 23, 2022
I am writing to express my thanks for such a positive car buying experience. I had purchasing my AMG GLE 43 Coupe. When I walked into the dealership, I knew I would be buying a car simply based on my first i buying experience. I had purchasing my AMG GLE 43 Coupe. When I walked into the dealership, I knew I would be buying a car simply based on my first impression of Chip McCarty who is unlike any salesperson I’ve ever worked with. When I went to finance my vehicle, Kris Ricupero immediately made me feel like we’d known each other for years. I have purchased many vehicles, but this was, by a mile, the best experience I’ve had. This is the first time I can wholeheartedly recommend not only a dealership, but every representative of that dealership. I have a son who has special needs, this is his favorite car, the insight and sensitivity shared by the staff on this subject will never be forgotten. He is so proud and happy of this car, and that is a direct result of Chip and Kris. Thank you again. More
by Vanity3117
January 22, 2022
Great staff and service. Knowledgeable and courteous team. Long time customer and will continue to be. team. Long time customer and will continue to be. More
by D R
Employees Worked With
January 21, 2022
Thank u Jonathan For all of your help with my car I’m Thank u Jonathan For all of your help with my car I’m not planning to buy another car anytime soon. If I I was you would be the person to go se Thank u Jonathan For all of your help with my car I’m not planning to buy another car anytime soon. If I I was you would be the person to go see. Making sure the car was what I pictured in my head Thank you Jonathan YOU ROCK More
by maryjo_stearns
Employees Worked With
