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Mercedes Benz of Bonita Springs - Service Center

Bonita Springs, FL

4.8
417 Reviews

417 Reviews of Mercedes Benz of Bonita Springs - Service Center

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February 01, 2021

Service and follow up was Awesome..Javier did a great Service and follow up was Awesome.. Javier did a great job keeping me posted on the service.. Great , Great service.. Thank you.. for always More

by BobT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Rodriguez
Feb 02, 2021 -

Mercedes-Benz of Bonita Springs responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

February 01, 2021

My service advisor, Hector Perez, was fantastic, extremely professional, and his attention to detail went beyond my expectations. He even clean some paint stains I had in the back seat. More

by Mercedes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Perez
Feb 02, 2021 -

Mercedes-Benz of Bonita Springs responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 01, 2021

Absolutely spoiled with the wonderful service we always receive from the team at Mercedes Benz Bonita Springs. Especially from Torrey who is the best. Thank you. More

by ozziep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Torrey Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2021 -

Mercedes-Benz of Bonita Springs responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 30, 2021

I would give these guys a 10 in every category. Service, I would give these guys a 10 in every category. Service, Professionalism, Follow through. Will go there as long as we are Naples. And absolutely More

by jgugs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kaleal
Feb 02, 2021 -

Mercedes-Benz of Bonita Springs responded

Hi, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

January 27, 2021

Patti and Greg provided exceptional service and pulled out all the stops to ensure my vehicle was properly fixed after having a persisting issue that was thought to be unsolvable. Could not be more please More

by Lcreamer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Rabuffo, Greg Henry
Jan 28, 2021 -

Mercedes-Benz of Bonita Springs responded

Hello, we are pleased to hear of your experience with us here at Mercedes-Benz of Bonita Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

January 27, 2021

Handled my concern promptly and professionally. Carlos did an oustanding job taking care of the issue and keeping me informed. This was an excellent experience under the circumstances. More

by x6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Martinez
Jan 29, 2021 -

Mercedes-Benz of Bonita Springs responded

Hi, thank you so much for your feedback about Mercedes-Benz of Bonita Springs! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We are always more than happy to assist you if anything else comes up. Take care!

January 26, 2021

Shawn was a big help to me on an unsecheduled service. They have always done a good job in the service department. Courteous and professional. 5 stars More

by mmerlo312
Customer Service
Recommend Dealer
Yes
Employees Worked With
SHAWN, Geoff Kaleal
Jan 28, 2021 -

Mercedes-Benz of Bonita Springs responded

Hi, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Bonita Springs

January 25, 2021

Shawn , Service manger was great always takes his time to get my problems taken care of . He’s always been fare to get me a car to usr More

by dennisott69
Customer Service
Recommend Dealer
Yes
Employees Worked With
Shawn Day
Jan 26, 2021 -

Mercedes-Benz of Bonita Springs responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

January 25, 2021

This dealership deserves a 5 star rating. I had my 2015 ML-350 serviced there twice already and never had any disappointments with their work. I would strongly recommend them to everyone. More

by jsz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Day
Jan 26, 2021 -

Mercedes-Benz of Bonita Springs responded

Hello, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

Jan 26, 2021 -

jsz responded

You guys are great !!!

January 25, 2021

Fast and efficient service. They solved the windshield wiper washer issue immediately. This was my first time at this dealer and I will definitely go back. More

by Jimfabry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
Jan 26, 2021 -

Mercedes-Benz of Bonita Springs responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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