Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Mercedes Benz of Bonita Springs - Service Center
Bonita Springs, FL
419 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
419 Reviews of Mercedes Benz of Bonita Springs - Service Center
Sort by
May 31, 2023
Great Service— it was a very pleasant experience when we bought our vehicle and they did a great job on our service appointment bought our vehicle and they did a great job on our service appointment More
by kriskarl21
Employees Worked With
Other Employees :
Rod Rees, Armando Alberty, Geoff Kaleal, Mark T. Bradberry, Thomas Dougherty
May 20, 2023
Frank Deluca is the consummate full-service Automotive Professional, and the proof is in the pudding. With Frank, it started as an exceptional buying experience and continues with excellent service after Professional, and the proof is in the pudding. With Frank, it started as an exceptional buying experience and continues with excellent service after the sale. Frank's involvement and attention to detail are on deck every time I visit the dealership for routine maintenance or an occasional repair. Thank you, Frank, for the ongoing attention to detail and total commitment to first-class customer service! More
by David Dickerson
Employees Worked With
May 17, 2023
Wow Frank is an awesome salesperson has helped me in multiple occasions when making a new vehicle purchase outstanding Thanks again !!! multiple occasions when making a new vehicle purchase outstanding Thanks again !!! More
by Versace.ish
Employees Worked With
May 09, 2023
Bonita Springs Mercedes Benz offers great service by Frank Deluca. My service advisor Torrey is awesome as well. Torrey took my car in for service one day in advance notice. Had it back to me in a very Frank Deluca. My service advisor Torrey is awesome as well. Torrey took my car in for service one day in advance notice. Had it back to me in a very short time. My car was much cleaner then when I drove up to the service area. First class service by Torrey and Frank Deluca. Thank you so much. More
by Bryancheskin14C300
May 05, 2023
Went in to talk to the service department and Frank Deluca introduced himself to me and was happy to show me to the service department and help me with the information that I needed with the assistance Deluca introduced himself to me and was happy to show me to the service department and help me with the information that I needed with the assistance of Liz Cory. These two employees were so attentive to my needs and friendly. I want to thank them both for a job well done. It was a pleasure being a customer there. More
by brsrooster
Employees Worked With
March 12, 2023
Frank Deluca has topped my expectations once again 🙌. I purchased a new GT53 a few months ago and while driving the other day I noticed a big screw lodged in my tire . I called Frank immediately and he t I purchased a new GT53 a few months ago and while driving the other day I noticed a big screw lodged in my tire . I called Frank immediately and he told me to come by and he would have it fixed or replaced the very same day. I was more than pleased with this response. Unfortunately I was not able to make it in so I called Frank and he sent a service manager to my office to pick up my car , replace my tire and return my car to my office the very same day. Thank you ☺️ More
by Shawnhedegus
March 08, 2023
Frank is tremendous. He is very helpful with my services. He cares very much and picks up my car at my home for me and gives it alot of TLC. He is great and strives on gr He is very helpful with my services. He cares very much and picks up my car at my home for me and gives it alot of TLC. He is great and strives on great service. More
by randerson
Employees Worked With
March 08, 2023
Always a pleasant and welcoming environment. Rob is always very personable and accommodating, and is very thorough win explaining the service(s) performed. Matter of fact all of the employees ha Rob is always very personable and accommodating, and is very thorough win explaining the service(s) performed. Matter of fact all of the employees have a wonderful welcoming persona. Thanks Mercedes…. More
by laffinrik
Employees Worked With
Rob Hochberg
March 06, 2023
Great service. Torrey is a superstar. In and out! Really appreciate Frank DeLuca as well. Torrey is a superstar. In and out! Really appreciate Frank DeLuca as well. More
by Chris
January 13, 2023
Brought my MB in for service and spoke to Frank DeLuca, my sales representative, and was treated with exceptional care. Frank made sure I received top service. I highly recommend MB of Bonita Springs and a my sales representative, and was treated with exceptional care. Frank made sure I received top service. I highly recommend MB of Bonita Springs and ask for Frank DeLuca. A true professional and an all round great guy More
by Jkvaccaro
