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Mercedes Benz of Bonita Springs - Service Center

Bonita Springs, FL

4.8
417 Reviews

417 Reviews of Mercedes Benz of Bonita Springs - Service Center

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May 17, 2023

Wow Frank is an awesome salesperson has helped me in multiple occasions when making a new vehicle purchase outstanding Thanks again !!! More

by Versace.ish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank DeLuca
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Mercedes-Benz of Bonita Springs responded

Hi Versace, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Bonita Springs. Please don't hesitate to reach out if there's anything additional we can do for you.

May 09, 2023

Bonita Springs Mercedes Benz offers great service by Frank Deluca. My service advisor Torrey is awesome as well. Torrey took my car in for service one day in advance notice. Had it back to me in a very More

by Bryancheskin14C300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Torrey Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Deluca
May 11, 2023 -

Mercedes-Benz of Bonita Springs responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 05, 2023

Went in to talk to the service department and Frank Deluca introduced himself to me and was happy to show me to the service department and help me with the information that I needed with the assistance More

by brsrooster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank DeLuca
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2023 -

Mercedes-Benz of Bonita Springs responded

Hi, we are pleased to hear of your experience with us here at Mercedes-Benz of Bonita Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

March 12, 2023

Frank Deluca has topped my expectations once again 🙌. I purchased a new GT53 a few months ago and while driving the other day I noticed a big screw lodged in my tire . I called Frank immediately and he t More

by Shawnhedegus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank DeLuca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geoff Kaleal
Mar 15, 2023 -

Mercedes-Benz of Bonita Springs responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

March 08, 2023

Frank is tremendous. He is very helpful with my services. He cares very much and picks up my car at my home for me and gives it alot of TLC. He is great and strives on gr More

by randerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank DeLuca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2023 -

Mercedes-Benz of Bonita Springs responded

Hi Randerson, thank you so much for your feedback about Mercedes-Benz of Bonita Springs! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

March 08, 2023

Always a pleasant and welcoming environment. Rob is always very personable and accommodating, and is very thorough win explaining the service(s) performed. Matter of fact all of the employees ha More

by laffinrik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hochberg
Mar 11, 2023 -

Mercedes-Benz of Bonita Springs responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Bonita Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 06, 2023

Great service. Torrey is a superstar. In and out! Really appreciate Frank DeLuca as well. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Torrey Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Mercedes-Benz of Bonita Springs responded

Hi Chris, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Bonita Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

January 13, 2023

Brought my MB in for service and spoke to Frank DeLuca, my sales representative, and was treated with exceptional care. Frank made sure I received top service. I highly recommend MB of Bonita Springs and a More

by Jkvaccaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank DeLuca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patricia Rabuffo
Jan 18, 2023 -

Mercedes-Benz of Bonita Springs responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Bonita Springs. Please don't hesitate to reach out if there's anything additional we can do for you.

November 15, 2022

Torrey is a excellent service advisor, very responsive to any and all questions, he provides excellent communication.. More

by mcbocean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Torrey Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2022 -

Mercedes-Benz of Bonita Springs responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Bonita Springs. We hope you have a great day!

August 26, 2022

Very professional people , great service by Frank Deluca , very attentive to All of my needs More

by Jlsremoval
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Torrey Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armando Alberty
Aug 29, 2022 -

Mercedes-Benz of Bonita Springs responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Bonita Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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