Mercedes Benz of Bonita Springs - Service Center

Best Service Experience in 62 years My service adviser listened carefully to my concerns and addressed each one thoroughly and professionally. My Sprinter mechanic was knowledgeable and My service adviser listened carefully to my concerns and addressed each one thoroughly and professionally. My Sprinter mechanic was knowledgeable and also listened to each one of my questions and addressed them all. A first!! More

Frank Deluca is outstanding as he picked up and delivered back my car. The up most highest service. My Navigation system is the Best! Thank you Frank and Mercedes Benz of Bonit as he picked up and delivered back my car. The up most highest service. My Navigation system is the Best! Thank you Frank and Mercedes Benz of Bonita Springs Fl. More

Fantastic Customer Service From the moment I pulled in Geoff was super attentive to what I needed and made sure my car was taken care of right away. He was a pleasure to work wi From the moment I pulled in Geoff was super attentive to what I needed and made sure my car was taken care of right away. He was a pleasure to work with and made sure my vehicle was done in a timely manner. More

Exceptional personal service. Exceptional personal service was given. I needed a ride back home and I needed it quickly because of a very ill pet. We left immediately and I was dri Exceptional personal service was given. I needed a ride back home and I needed it quickly because of a very ill pet. We left immediately and I was driven home right away and when the service was completed they were nice enough to have the car dropped off at my condo without me being there. Could not have asked for friendlier service. More

1 year service , 1 year service call and safety assist was inoperable . Sry good service and attention to detail . Car tire had a nail in it and it was replaced under 1 year service call and safety assist was inoperable . Sry good service and attention to detail . Car tire had a nail in it and it was replaced under tire insurance . My service person was very thorough and attentive to every detail of my service call . I was very satisfied with my first service call at this dealership . Also had to have car seats switched out to loaner vehicle and appreciative the assistance by all . Thank You Anthea Teufel More

Service of my S 600 The service representative has been exceptionally helpful in arranging for the work to be done. He has also insured that I promptly received a loaner The service representative has been exceptionally helpful in arranging for the work to be done. He has also insured that I promptly received a loaner vehicle or a ride home. The service that I have received could not be better. Stephen has been very helpful in teaching me about the various systems in the S 600. Bruce Foster More

excellent service Everyone was very professional and exceptional. My visor was replaced perfectly. Thank you everyone!!!! Plus, car wash was exceptional. Keep up the go Everyone was very professional and exceptional. My visor was replaced perfectly. Thank you everyone!!!! Plus, car wash was exceptional. Keep up the good work team. More

Out of his way to help I went in to the dealership for service on my GLK and met Frank DeLuca from the sales team. We struck up a conversation about the E350 convertible we I went in to the dealership for service on my GLK and met Frank DeLuca from the sales team. We struck up a conversation about the E350 convertible we had just purchased at another dealership. I told Frank that Bonita Springs Mercedes Benz had originally sold the vehicle. He immediately remembered the sale and told me that it was a Certified Pre-Owned vehicle and should have the accompanying warranty. I was skeptical that it was the same car but he went out of his way to check the VIN, verify that it WAS the same vehicle and called me later in the day to explain the warranty and when it expired. I have always been super satisfied with this dealership for my service needs but Frank went out of his way to help me and I will certainly call him for any future sales needs. More

Great service My experience at Mercedes in Bonita Springs was excellent. They communicated with me throughout the days required to fix my car which was extremely he My experience at Mercedes in Bonita Springs was excellent. They communicated with me throughout the days required to fix my car which was extremely helpful. The car came back in great shape and the loaner car was perfect for my needs. More

Excellent Geoff was professional, friendly and kept me informed. Service was provided promptly, and even items that I brought to their attention for taking car Geoff was professional, friendly and kept me informed. Service was provided promptly, and even items that I brought to their attention for taking care of. More