Mercedes Benz of Bonita Springs - Service Center

Great warranty work conducted. Bonita Mercedes performed a number of warranty items on my 2014 G. The customer service was good and I was kept up to date throughout. They fixed my c Bonita Mercedes performed a number of warranty items on my 2014 G. The customer service was good and I was kept up to date throughout. They fixed my car when other Mercedes Dealerships were unable or unwilling. Would recommend. More

It was fantastic! Torrey is always exceptional. Always a terrific experience. Always professional, enthusiastic and willing to go above and beyond the average. He is Torrey is always exceptional. Always a terrific experience. Always professional, enthusiastic and willing to go above and beyond the average. He is a pleasure to work with. More

GOOD PEOPLE MAKES GOOD RELATIONSHIPS ITS A PLEASURE TO BE IN A DEALERSHIP OF THIS MAGNITUDE, ITS SHOWS YOUR IN FOR THE LONG HAUL, AND DEDICATED TO KEEP YOUR CUSTOMERS SATISFIED! ITS A PLEASURE TO BE IN A DEALERSHIP OF THIS MAGNITUDE, ITS SHOWS YOUR IN FOR THE LONG HAUL, AND DEDICATED TO KEEP YOUR CUSTOMERS SATISFIED! More

Polite and efficient service center I am always impressed with the efficiency of the service center. The staff is always polite,, helpful and knowledgeable . I appreciate your long hou I am always impressed with the efficiency of the service center. The staff is always polite,, helpful and knowledgeable . I appreciate your long hours and the loaner program. Thank you More

Excellent Service manager went out of his way ON THE PHONE, when I called for assistance; he tried to walk me through the problem with the computer panel before Service manager went out of his way ON THE PHONE, when I called for assistance; he tried to walk me through the problem with the computer panel before asking me to come to the dealership. When I went to dealership, he sat with me to try and resolve problem before we determined I needed to leave the car. My service rep, Shawn, set an appointment, got me a loaner car and stayed in touch to let me know the car would not be ready until the following day. When I went to pick it up, he was not satisfied with the wash (!) so sent it back to be re-cleaned. Overall great experience. More

Trunk Lock Repaired The trunk would not open with release or key. Was repaired satisfactorily. Loaner car was obtained over weekend. Everyone was helpful, courteous a The trunk would not open with release or key. Was repaired satisfactorily. Loaner car was obtained over weekend. Everyone was helpful, courteous and professional. Waiting area very nice! More

Outstanding service Geoff Kaleal arranged to have a service tech ride with me to identify an infrequent problem (there were no computer error code messages). Problem was Geoff Kaleal arranged to have a service tech ride with me to identify an infrequent problem (there were no computer error code messages). Problem was solved due to Geoff:s efforts.. I have found that Geoff consistently provides outstanding service. More

Best Service Manager in Town Mercedes Benz in Bonita Springs far exceeds my expectations every time I walk through their doors. The level of service Geoff provides is best in clas Mercedes Benz in Bonita Springs far exceeds my expectations every time I walk through their doors. The level of service Geoff provides is best in class and wouldn’t go anywhere else. I could have had my car detailed anywhere but chose MB of Bonita because of Geoff’s outstanding service. Simply put - he’s the best! More

Geoff Kaleal was outstanding. Geoff Kaleal made our service experience absolutely perfect. He kept me informed, followed up and made everything as convenient as possible. Geoff i Geoff Kaleal made our service experience absolutely perfect. He kept me informed, followed up and made everything as convenient as possible. Geoff is first class, a total gentleman and works very hard to make your life easy. He's the reason we'll look to Mercedes Benz of Bonita Springs for our next new Mercedes. More

Best service in Florida! Geoff is very honest and has a great sense of time management. Great character traits you never see anymore these days. He really understands my time Geoff is very honest and has a great sense of time management. Great character traits you never see anymore these days. He really understands my time is valuable. I will only take my car to him. More