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Mercedes Benz of Bonita Springs - Service Center

Bonita Springs, FL

4.8
418 Reviews

418 Reviews of Mercedes Benz of Bonita Springs - Service Center

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October 14, 2018

Great service experience Brian Wagner, my service advisor, delivered a flawless experience from start to finish. He is exceptional in every way, easy to reach, no constant vo More

by Kundin
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Wagner
Oct 15, 2018 -

Mercedes-Benz of Bonita Springs responded

We're very excited to see such a positive review about our employees! Thank you so much!

October 13, 2018

Outstanding TEAM Frank DeLuca and service manager Sean are a great team—I’ve moved 13 times and used lots of different dealers—NEVER have I had this good of service be More

by HAPPY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frank DeLuca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2018 -

Mercedes-Benz of Bonita Springs responded

We're so glad we could help! Thank you for your feedback!

September 30, 2018

Service above and beyond other dealerships Frank Deluca and The Bonita service team were outstanding Not only in the service but the follow up The best premium car dealership I’ve experience More

by Jdattolo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank DeLuca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2018 -

Mercedes-Benz of Bonita Springs responded

We're always happy to help! Thank you so much for your positive feedback!

September 28, 2018

Parts and service department Just wanted to publicly thank Dave from the parts department and the service team for going above and beyond for helping me today with my lost key sit More

by Thenatural31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave from Parts
Oct 01, 2018 -

Mercedes-Benz of Bonita Springs responded

We're happy to help! Thanks for taking the time to leave us this great review!!

September 26, 2018

Great service and staff! Very helpful and quick to respond. They have been extremely helpful at a moment ‘s notice and gave me piece of mind that my vehicles were safe More

by Lynn 60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kaleal
Sep 26, 2018 -

Mercedes-Benz of Bonita Springs responded

We want all our customers to have a stress-free experience with us, and we're glad we could provide that for you! Take care!

September 26, 2018

Outstanding customer service Geoff is always courteous, friendly, very thorough and eager to please all of his clients and he makes sure that the service that you are in for is co More

by MikeK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kaleal
Sep 26, 2018 -

Mercedes-Benz of Bonita Springs responded

Thank you so much for your feedback! We're happy our staff could help you!

September 26, 2018

The BEST service advisor, PERIOD !!!! Let there be no doubt that Geoff Kaleal is the finest service advisor I have ever dealt with. He has always gone above and beyond when taking care of More

by Peter Chappell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kaleal
Sep 27, 2018 -

Mercedes-Benz of Bonita Springs responded

Thank you so much for this great review, Peter! We appreciate your feedback!

September 23, 2018

Fast & Efficient Express Service was everything that you could ask for. Lance was very helpful and made sure the work was accomplished efficently. Everything was done More

by Clk1998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Bouchard
Sep 24, 2018 -

Mercedes-Benz of Bonita Springs responded

Thank you so much for your positive feedback! We're happy to be of service!

September 20, 2018

A1 quality customer service by my rep. Geoff Kaleal As always when I need service or recommendation for my Mercedes Geoff always seems to be much better than the next rep or anyone I work with. Recentl More

by BobbyB83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kaleal
Sep 21, 2018 -

Mercedes-Benz of Bonita Springs responded

We truly appreciate your kind feedback, and we can't wait to see you again!

September 20, 2018

Professional & Prompt Geoff is the utmost professional and truly understands what I need as a client. He is very precise and clear about what needs to be done and kept me u More

by FLbeachlvr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kaleal
Sep 21, 2018 -

Mercedes-Benz of Bonita Springs responded

Thanks for your feedback! We're happy to hear Geoff could help you out!

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