Mercedes Benz of Bonita Springs - Service Center

Retired Global Sales Executive Service was above average. I was pleased with the turnaround time. The staff is very friendly and professional I would recommend Frank DeLuca as a Service was above average. I was pleased with the turnaround time. The staff is very friendly and professional I would recommend Frank DeLuca as a sales professional to anyone. More

very professional The facility is beautiful and the staff strives for excellence! This is my second year owning my Mercedes and this facility and staff have out preform The facility is beautiful and the staff strives for excellence! This is my second year owning my Mercedes and this facility and staff have out preformed my expectations. More

Geoff Kaleal is the Man! Geoff is a long term Mercedes Service writer and knows his cars. I have appreciated working with him over the years. He is honest in determining my Geoff is a long term Mercedes Service writer and knows his cars. I have appreciated working with him over the years. He is honest in determining my service needs. Appreciated having a Mercedes loaner! More

Great Service representative! Geoff Kaleal went out of his way to keep me informed on the diagnosis and service of my car. Very pleasant experience. Great guy! Thanks Geoff Kaleal went out of his way to keep me informed on the diagnosis and service of my car. Very pleasant experience. Great guy! Thanks More

Awesome Service The level of service provided at this location is amazing. They know what you need even before you ask and they are willing to go extra mile. I high The level of service provided at this location is amazing. They know what you need even before you ask and they are willing to go extra mile. I highly recommend this dealership for all your Mercedes needs. More

Service on my C63S purchased from Frank Had a flat tire on my C63S AMG & frank quickly picked it up & brought it to the dealership via flatbed from exactly where i blew the flat. picked up t Had a flat tire on my C63S AMG & frank quickly picked it up & brought it to the dealership via flatbed from exactly where i blew the flat. picked up the car later that day with no problems! Thank you Frank for always quickly helping us and sharing your knowledge with us! -Sonny More

replacement tires for defective ones. Complete satisfaction with the quality of the work and the attitude. I was completely dissatisfied with the quality of the original tires from the Complete satisfaction with the quality of the work and the attitude. I was completely dissatisfied with the quality of the original tires from the manufacturer. I had 4 blowouts over a period of only a few months. I was treated with dignity and my problem was solved on the local level with getting MB involved More

Frank DeLuca came through Saturday night at 6:00 A friend drove our almost two year old Mercedes SUV to pick us up at the airport late on a Saturday afternoon. She told us the car overheated and wa A friend drove our almost two year old Mercedes SUV to pick us up at the airport late on a Saturday afternoon. She told us the car overheated and was unsafe to drive. I called our salesman, Frank DuLuca, who took control of the situation by arranging a tow truck to bring the car to the dealership and had a loaner ready when we arrived. He said he would wait if necessary to make sure we were taken care of. Definitely a 5 star service that is very much appreciated. More

Continuously Defying Expectations Frank DeLuca never ceases to amaze. My GLE got an other nail in it's tire. I found out around 9pm. I texted him shortly after I found the nail, I cont Frank DeLuca never ceases to amaze. My GLE got an other nail in it's tire. I found out around 9pm. I texted him shortly after I found the nail, I contacted him expecting to receive a response the next morning. I was very surprised when he immediately responded. Frank asked if my family and I were ok and if we needed assistance. I explained that we were home and safe. Frank immediately got in contact with Shaun Day, with the Service Department, in order to setup a loaner GLE for the next morning. I picked up the loaner with no issues. Frank got in contact with me later in the day, letting me know there was an issue with my rear brake light and they would have to keep the car a bit longer. The next day Frank drove my car to my house to drop it off. I am amazed at the level of service Frank and all the staff at Mercedes of Bonita display. I would definitely recommend buying your next car from Frank, not just for a great price but for the peace of mind knowing that he is there for you every step of the way. Frank really portrays the Mercedes slogan: "The best or nothing". More

Amazing salesman Frank is one of a kind! If you buy a car from frank you not only getting a car but you are getting the full package and Knowledge. He knows how to kee Frank is one of a kind! If you buy a car from frank you not only getting a car but you are getting the full package and Knowledge. He knows how to keep you happy and how to get you the best deals with your purchase. I would recommend Frank to any family and friends of mine. More