Mercedes Benz of Bonita Springs - Service Center

Windshield film Geoff was attentive to my needs and stuck with the problem until it was resolved. He is a definite asset to the dealership. although a mysterious sour Geoff was attentive to my needs and stuck with the problem until it was resolved. He is a definite asset to the dealership. although a mysterious source he was able to get it removed. More

Outstanding Dealer - Awesome Facility This was a routine, 10,000 mile service. I opted to wait rather than avail of a courtesy car or loaner. Service Advisor Shawn Day makes "Wait" on the This was a routine, 10,000 mile service. I opted to wait rather than avail of a courtesy car or loaner. Service Advisor Shawn Day makes "Wait" on the paperwork, and my car was done in less than 90 minutes. And besides service, they included a free wash and vacuum. Our salesman, Robert Alexander, happened to walk by the waiting area, said hello, and sat for a chat. Robert has become a friend. More

Professional service This dealership works on process. Efficient to drop off, they keep you up to date on the repairs needed and let you know when it's done. They check This dealership works on process. Efficient to drop off, they keep you up to date on the repairs needed and let you know when it's done. They check you out efficiently, online if you want, and deliver the vehicle back freshly washed. The shop is beautiful, clean and you can watch your repair if you want. Managers are informed and reasonable in their determinations as to what should be done. A nice dealership! More

New front tire Jonathan was great. Investigated my tire coverage~ got a claim # had the car back to me next day. I was greeted promptly by advisor. My car was wash Jonathan was great. Investigated my tire coverage~ got a claim # had the car back to me next day. I was greeted promptly by advisor. My car was washed and vacuumed. More

EXCELLENT service I always bring my car here. Exceptional service and I know the job is done correctly. All service people are polite and willing to help. Kudos to all I always bring my car here. Exceptional service and I know the job is done correctly. All service people are polite and willing to help. Kudos to all of you!! More

Amazing customer service and service. I love how convenient and extraordinary is to get my car serviced at this dealer. I'm from Naples but I feel like home when visiting MB of Bonita Spri I love how convenient and extraordinary is to get my car serviced at this dealer. I'm from Naples but I feel like home when visiting MB of Bonita Springs. Thank you. EZ. More

Everyone there is very nice and very professional All the service is exceptional. I always come away knowing my car is in good hands. Everyone is knowledgeable and friendly and just great environmen All the service is exceptional. I always come away knowing my car is in good hands. Everyone is knowledgeable and friendly and just great environment. More

Stepped up when needed Stopped in with slow leek from screw in my tire. Didn’t have an appointment. Exceptionally nice young man was able turn my car around in 30 minutes. Stopped in with slow leek from screw in my tire. Didn’t have an appointment. Exceptionally nice young man was able turn my car around in 30 minutes. New to the area. Had one other experience at another local MB dealer. The difference between the two was night and day. I plan to continue using MB Bonita Springs. More

Excellent Great Sevice understood my needs for the car Very interested in doing the right thing it was done in a timely manner The service area was nice and Great Sevice understood my needs for the car Very interested in doing the right thing it was done in a timely manner The service area was nice and comfortable More

Customer comes first! The jack noire dealership was great! Scottie, or advisor, kept me informed and always went the extra yard. Wonderful facilities from sales, to servi The jack noire dealership was great! Scottie, or advisor, kept me informed and always went the extra yard. Wonderful facilities from sales, to service to lounge. Made me feel important. Thanks!!!! More