Mercedes Benz of Bonita Springs - Service Center

Two complex electrical repairs over almost 3 weeks. Geoff's daily updates and demeanor and dealer auto loaner during the repairs where without parallel.Because dealer experience I have ever had over ma Geoff's daily updates and demeanor and dealer auto loaner during the repairs where without parallel.Because dealer experience I have ever had over many many years. More

Superior Customer Service Geoff Kaleal does a remarkable job making sure his customers receive the best customer service beyond my expectations. The moment I pulled in to the Geoff Kaleal does a remarkable job making sure his customers receive the best customer service beyond my expectations. The moment I pulled in to the service department I received great customer service. Geoff anticipated my needs and expectations and delivered exceptional service. He kept in touch with me, kept me informed and made sure all my questions and concerns were taken care of. Being an expert trainer in customer service my expectations are typically higher than most. Geoff rocks!!! I would trust him with my service again if needed. The entire service team was smiling, courteous and helpful. More

Geoff Kaleal Service Advisor is the best Geoff epitomizes promptness, friendliness, and knowledge. So you will not wait, you will really enjoy dealing with Geoff and he will have answers to Geoff epitomizes promptness, friendliness, and knowledge. So you will not wait, you will really enjoy dealing with Geoff and he will have answers to all your questions. More

Overall wonderful experience. Geoff was very courteous and professional. He took great care of us and made sure our needs were met promptly, with a smile on his face the entire tim Geoff was very courteous and professional. He took great care of us and made sure our needs were met promptly, with a smile on his face the entire time, Highly recommend! More

Geoff is exactly who you want to be working for you. Geoffs professionalism, and candor, are things that you want to see and have in your employees. As a business owner, I would love to have Geoff repre Geoffs professionalism, and candor, are things that you want to see and have in your employees. As a business owner, I would love to have Geoff representing my company hands down. They are very lucky to have him, and his client relations are top notch. More

Timely, professional Service I was very impressed with the services I received. Geoff was incredibly professional and prompt. I felt genuinely valued and well taken care of. I hig I was very impressed with the services I received. Geoff was incredibly professional and prompt. I felt genuinely valued and well taken care of. I highly recommend their services to anyone in need. More

Absolutely perfect Geoff is a amazing Service Advicer, very professional, he called and told me about the progress of my car, I always was informed. Geoff is a perfect Geoff is a amazing Service Advicer, very professional, he called and told me about the progress of my car, I always was informed. Geoff is a perfect gentleman. More

Great Service! Geoff Kalevalal did an outstanding job coordinating all details of my visit in a professional, efficient and friendly manner. A real asset to the deal Geoff Kalevalal did an outstanding job coordinating all details of my visit in a professional, efficient and friendly manner. A real asset to the dealership! More

Repair service above and beyond I had an unusual problem that the service department spent hours diagnosing. They contacted a glass supplier and my insurance company and coordinated I had an unusual problem that the service department spent hours diagnosing. They contacted a glass supplier and my insurance company and coordinated the repair and payment. Meanwhile I was given use of s loaner vehicle for the three weeks it took for the repair. More

Geoff goes the Extra Mile! Geoff is an excellent service advisor. He always takes time to explain everything, and never hesitates to go out of his way to help me, even on short Geoff is an excellent service advisor. He always takes time to explain everything, and never hesitates to go out of his way to help me, even on short notice. He is an asset to Mercedes-Benz and I have no trouble recommending him! More