Mercedes Benz of Bonita Springs - Service Center

Great Service Geoff does an outstanding job in service our CLK 500. Geoff makes us come back to MB of Bonita Springs. He knows the meaning of customer satisfaction. Geoff does an outstanding job in service our CLK 500. Geoff makes us come back to MB of Bonita Springs. He knows the meaning of customer satisfaction. More

B Service on MB CLA 250 I'm very happy with Geoff Kaleal as my new service advisor, he is very knowledgeable and friendly, a pleasure to work with for sure! I'm very happy with Geoff Kaleal as my new service advisor, he is very knowledgeable and friendly, a pleasure to work with for sure! More

Awesome Experience I scheduled my S550 for service. The routine service was completely quickly, but there was a misunderstanding on dealing with some minor scratches. I scheduled my S550 for service. The routine service was completely quickly, but there was a misunderstanding on dealing with some minor scratches. While in the dealership, our salesman Frank DeLuca saw me and came right over. He wanted to make sure everything was going well. When I explained about the scratches, he quickly jumped in and got the issue fixed immediately! I was blown away. Frank is one of a kind. Buy your next car at Mercedes-Benz of Bonita Springs and ask for Frank!!!! More

C300G I had an exception service experience. Everyone was helpful and gave a good explanation of what they were going to do. Everything was done on time. I had an exception service experience. Everyone was helpful and gave a good explanation of what they were going to do. Everything was done on time. More

Impeccable quality and customer service! Geoff is always an absolute pleasure to deal with! He is very knowledgeable, honest, and willing to go the extra mile with his customer service! As a Geoff is always an absolute pleasure to deal with! He is very knowledgeable, honest, and willing to go the extra mile with his customer service! As a service provider myself, I provide a ton of value and like to receive the same type of treatment and value as a consumer. This dealer earns five stars. Geoff earns six! Anyone considering purchasing a vehicle or servicing their vehicle at the Bonita dealership will not be disappointed! Highly recommended. "Best or nothing." More

Ture problem Our sales consultant Frank who has always been there when we needed him performed 100% again . He looked at our problem , Got us a loaner to drive , Our sales consultant Frank who has always been there when we needed him performed 100% again . He looked at our problem , Got us a loaner to drive , worked with service to get the tire problem resolved and as usual made us very happy that we had leased our car from Bonita Mercedes . . The third one actually . Reg Buxton More

Bonita Springs is THE MB dealership. Geoff was attentive, responded to all my questions with alacrity, and good natured. In and out quickly. A great facility. I wish I lived n Geoff was attentive, responded to all my questions with alacrity, and good natured. In and out quickly. A great facility. I wish I lived near this facility year round. More

A Pleasure to Deal With I had dealt with Geoff on multiple occasions. He takes great care to make sure that my service experience is top notch and when I get passed on to oth I had dealt with Geoff on multiple occasions. He takes great care to make sure that my service experience is top notch and when I get passed on to other at the dealership like the loaner car group that I am all set. I watched him one visit taking extra care with an elderly gentleman who was wearing slippers and a bit unsure. I mentioned that the guy looked familiar to me. He told me "how the client was special to him because he knew his story and that the client had overcome a great deal just to be here and able to drive his MB". You are lucky to have an employee that cares that much. More

Two complex electrical repairs over almost 3 weeks. Geoff's daily updates and demeanor and dealer auto loaner during the repairs where without parallel.Because dealer experience I have ever had over ma Geoff's daily updates and demeanor and dealer auto loaner during the repairs where without parallel.Because dealer experience I have ever had over many many years. More

Superior Customer Service Geoff Kaleal does a remarkable job making sure his customers receive the best customer service beyond my expectations. The moment I pulled in to the Geoff Kaleal does a remarkable job making sure his customers receive the best customer service beyond my expectations. The moment I pulled in to the service department I received great customer service. Geoff anticipated my needs and expectations and delivered exceptional service. He kept in touch with me, kept me informed and made sure all my questions and concerns were taken care of. Being an expert trainer in customer service my expectations are typically higher than most. Geoff rocks!!! I would trust him with my service again if needed. The entire service team was smiling, courteous and helpful. More