Mercedes Benz of Bonita Springs - Service Center

Great Service Geoff was an excellent service advisor and made sure I knew about everything that was going on with my car while it was in the shop getting repaired. Geoff was an excellent service advisor and made sure I knew about everything that was going on with my car while it was in the shop getting repaired. When incame to pick it up he had it cleaned and sitting right there for me to jump in and leave. Excellent all around. More

excellent service Dan Perez was very accommodating he had Danny Provenza look at my vehicle and they found the problem right away and had it fix in one day and I was on Dan Perez was very accommodating he had Danny Provenza look at my vehicle and they found the problem right away and had it fix in one day and I was on my way. I would recommend this dealership to anyone as they proved to be very professional. Thank You More

I was extremely satisfied with the exceptional service. Jose was very diligent and followed thru on all matters that needed to be addressed in a very professional and caring matter . The technician working Jose was very diligent and followed thru on all matters that needed to be addressed in a very professional and caring matter . The technician working on my vehicle was also extremely knowledgable in diagnosing what was causing recurring issues that were not identified on previous visits at other Mercedes dealerships. Therefore, that is why I'm totally satisfied and thankful for a job well done. It is apparent that your dealership and its employees strive to provide quality customer care. J P Aubé More

Incredible Experience My recent experience with Frank DeLuca is one I will never forget. He went above and beyond and assisted me with a service issue on my new G63. Frank’ My recent experience with Frank DeLuca is one I will never forget. He went above and beyond and assisted me with a service issue on my new G63. Frank’s product and company knowledge, upbeat attitude, and commitment to excellence is unsurpassed and made my life easier that day, and I look forward to being a lifelong customer of his. More

Great Per Usual Stopped in with my ‘17 C-Class for some basic maintenance and a wash, while waiting my sales consultant Frank DeLuca took what little free time I’m su Stopped in with my ‘17 C-Class for some basic maintenance and a wash, while waiting my sales consultant Frank DeLuca took what little free time I’m sure he has to discuss possibly trading in for the new A-Class I really like. It wasn’t in the cards this time around, but as always Frank was beyond knowledgeable, helpful, and professional. More so, the service was fast, precise, and very professional as well. There are Mercedes-Benz dealers all over, but this one continues to prove to be a gem. More

Car maintenance Geoff Kaleal is professional, knowledgeable and a true asset to the Bonita Springs Store. He's the reason I will return to this location for any fur Geoff Kaleal is professional, knowledgeable and a true asset to the Bonita Springs Store. He's the reason I will return to this location for any further work on my vehicle ! More

Perfect customer service as expected. Thank you for your attentiveness and excellent customer service. My maintenance was performed and the communication regarding my car was outstanding. Thank you for your attentiveness and excellent customer service. My maintenance was performed and the communication regarding my car was outstanding. Appreciate the loaner car. More

Fantastic customer service with Robert Alexander I had a fantastic experience with Robert Alexander, who sold me a Lexus RX 350. The entire process was pleasant and calm. My parents were by my side a I had a fantastic experience with Robert Alexander, who sold me a Lexus RX 350. The entire process was pleasant and calm. My parents were by my side along the way, and very much appreciated the etiquette and professionalism Robert demonstrated. Roughly a month and a half after my purchase, I had a minor issue with an interior component in my car. It seemed as though something had been broken prior to purchase. I immediately called Robert who was quick to communicate with me and thoughtfully resolve the issue. I brought my car into the dealership and was told it would be taken care of. I was treated exceptionally well by a young gentlemen in the service department and given a rental. The entire process was seamless. I cannot recomend Robert enough, who is kind, warm, and polite. I am more than happy to recommend him should anyone be in the market for a new vehicle. Thank you, Robert! More

Customer Service Excellence The people at this dealership do an excellent job of taking care of the customer, they are friendly and most of all knowledgeable. They are the best c The people at this dealership do an excellent job of taking care of the customer, they are friendly and most of all knowledgeable. They are the best car dealership in SW Florida. More

Geoff Kaleal is the best service advisor ever!! We have been customers of both the Naples and the Ft Myers Mercedes Benz dealerships and now have bought our last three cars with Bonita Mercedes beca We have been customers of both the Naples and the Ft Myers Mercedes Benz dealerships and now have bought our last three cars with Bonita Mercedes because we can always count on excellent, professional and friendly service. Geoff deserves and I am certainly stating that he is an employee to be valued and I give him the highest rating. More