Mercedes Benz of Bonita Springs - Service Center

Reliable Very professional in all aspects. Geoff handled the check in kept me abreast of the progress and checked me out without delay. Went the extra mile to Very professional in all aspects. Geoff handled the check in kept me abreast of the progress and checked me out without delay. Went the extra mile to make the appointment easy More

Friendly and efficient communication Javier was very friendly and polite. He let me know exactly when my car was ready and helped me get set up with the loaner desk. Javier was very friendly and polite. He let me know exactly when my car was ready and helped me get set up with the loaner desk. More

Excellent Service Department Geoff Kaleal is a superior Service Advisor. He coordinates all aspects of the service visit, making it a seemless experience for the customer. A for Geoff Kaleal is a superior Service Advisor. He coordinates all aspects of the service visit, making it a seemless experience for the customer. A fortey of Geoff is his regular communication. Most appreciated! More

The work Jose did on my behalf was excellent I brought the car in for some follow up work from several months ago during "the season". I came back to Naples for some personal business and arrange I brought the car in for some follow up work from several months ago during "the season". I came back to Naples for some personal business and arranged, prior to my return, to bring the car in for the follow up. While being taken care of, Jose called to tell me of a new issue with the car's air conditioning. I was very, very surprised because the air conditioning had been working fine. The dealership let me keep the loaner for several extra days while they tried to find the cause of the problem. Initially, I was upset, but Jose managed the process and kept me informed, while he worked with the Service Director to resolve my concerns. More

Frank DeLuca the best Have bought a car from Frank who is totally honest and knowledgeable. Had issue with the tire which he stepped in and got service department to handle Have bought a car from Frank who is totally honest and knowledgeable. Had issue with the tire which he stepped in and got service department to handle the issue ASAP. A sales guy who goes above and beyond. Frank is the best. More

Amazing! Love the service I receive at Mercedes Bonita Springs! Geoff is truly amazing. He sends a text immediately when my vehicle is ready and always makes Love the service I receive at Mercedes Bonita Springs! Geoff is truly amazing. He sends a text immediately when my vehicle is ready and always makes sure my car is safely stored until I return. He will assist me with any glitch I happen to discover on either one of my two Mercedes . (AMG GT and G63 Wagon) His customer service is superb along with his patience and professional attitude. More

Geoff Kaleal Is the very best Geoff Kaleal makes getting our cars serviced a pleasure. He is the most knowledgeable service advisor we have ever dealt with. He is a great asset to Geoff Kaleal makes getting our cars serviced a pleasure. He is the most knowledgeable service advisor we have ever dealt with. He is a great asset to MB Bonita Springs. More

Service Mercedes Benz of Bonita Springs is the best dealership service in town by far. Would not want to buy a car or have it serviced anywhere else. Mercedes Benz of Bonita Springs is the best dealership service in town by far. Would not want to buy a car or have it serviced anywhere else. More

Truly exceptional service. My service advisor and the mechanics/technical support that service and repair my vehicle are the very best I have ever had the opportunity to work w My service advisor and the mechanics/technical support that service and repair my vehicle are the very best I have ever had the opportunity to work with. They truly love my vehicle as I do. More

Great service and always on time! Great service and product! It is a drive for me for service but it is worth the drive to be treated right! I look forward to being a customer along ti Great service and product! It is a drive for me for service but it is worth the drive to be treated right! I look forward to being a customer along time. More